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Cancún, MX
Avani Cancun Airport
CARR. FED CANCUN PUERTO MORELOS, SM 47 M01 L 22
4 stars · Guest score 8.4/10
About this hotel
Luxurious Accommodation with Top-Notch Amenities Unwind in Style : Avani Cancun Airport offers a relaxing stay with an outdoor pool, fitness center, and terrace for guests to enjoy. Delightful Dining Experience : Indulge in delicious meals at the on-site restaurant and stay connected with complimentary WiFi in the air-conditioned rooms. Convenience at Your Fingertips : With room service, a 24-hour front desk, and tour assistance, we ensure a seamless and memorable experience for all our guests. Experience comfort and convenience at Avani Cancun Airport -previously NH Cancun Airport-. Book now for an unforgettable stay!
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
- Accessible parking
- Parking garage
All 61 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Bar
- Tour desk
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Breakfast in the room
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Shuttle service (additional charge)
- Special diet menus - on request
- Wheelchair accessible
- Kid meals
- Snack bar
- Kid-friendly buffet
- Outdoor furniture
- Sun loungers or beach chairs
- Coffee Shop on site
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Key access
- Food delivered to guest room
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Mobile app for room service
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.2
Some reviews mentioned cleanliness issues such as odors in rooms.
- Service9.2
Multiple reviews highlighted friendly and helpful staff.
- Location9.2
Conveniently located close to the airport, with easy access.
- Room Quality8.2
Generally positive comments, but some reported cleanliness issues.
- Amenities8.7
Free shuttle service and good breakfast, though limited hours.
- Value for Money7.7
Concerns raised about overpriced food and value compared to nearby hotels.
- Food and Beverage7.2
Negative feedback on food quality and high prices.
- Overall Experience8.7
Overall positive experiences reported with some minor drawbacks.
Guest reviews
Excellent facilities and attention from the staff
Excellent facilities and attention from the staff
Competent and attentive staff. A new hotel that offers excellent facilities. The free shuttle to the airport is a real plus
Competent and attentive staff. A new hotel that offers excellent facilities. The free shuttle to the airport is a real plus
Nothing
The staff were so welcoming, and the pool at night was lovely.
The staff were so welcoming, and the pool at night was lovely.
The entire place smelled like horrible air freshener!
Cleanliness and facilities
Cleanliness and facilities
Location and early noise
The receptionist refused to help us store some insulin injections. He had a bad attitude and we had to beg him to help us. The transportation from the airport had a flat tire and they left us stranded with our luggage on the road, and we had to walk. They didn't care about leaving us stranded there.
The receptionist refused to help us store some insulin injections. He had a bad attitude and we had to beg him to help us. The transportation from the airport had a flat tire and they left us stranded with our luggage on the road, and we had to walk. They didn't care about leaving us stranded there.
The receptionist refused to help us store some insulin injections. He had a bad attitude and we had to beg him to help us. The transportation from the airport had a flat tire and they left us stranded with our luggage on the road, and we had to walk. They didn't care about leaving us stranded there.
New facilities and good cleanliness
New facilities and good cleanliness
Great, perfect location near the airport in a quiet area. Clean, spacious rooms and large bed
Great, perfect location near the airport in a quiet area. Clean, spacious rooms and large bed
Breakfast not included and high cost