Nearby Attractions & Vibe
In the heart of Boston’s Theatre District, steps from Tufts Medical Center, Chinatown, Boston Common, and Newbury Street for easy sightseeing.
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Boston, US
DoubleTree by Hilton Hotel Boston - Downtown
821 Washington Street
3 stars · Guest score 8.2/10
About this hotel
Luxurious Accommodations and Personalized Services Located in the heart of the Boston Theatre District, DoubleTree by Hilton Hotel Boston - Downtown offers upscale accommodations paired with personalized services for a memorable stay. Convenient Access to Fitness Center and Gourmet Dining Guests can enjoy complimentary access to the adjacent YMCA fitness center and indulge in delectable meals at the on-site Wisteria Restaurant & Bar, serving breakfast, lunch, and dinner options. Prime Location for Exploring Boston's Attractions With Tufts Medical Center across the street and Chinatown, Boston Common, Newbury Street, and Boston's Public Garden just a short walk away, our hotel provides the perfect base for exploring the best of Boston. Book now for an unforgettable stay at DoubleTree by Hilton Hotel Boston - Downtown!
Highlights
Service & Comfort
Renowned for friendly, helpful staff and a comfortable stay with convenient check-in and attentive guest care.
Amenities & Dining
On-site Wisteria Restaurant & Bar for meals, plus fitness access nearby and in-room essentials in sampled rooms.
Facilities
- Parking
- Valet parking
- Private parking
- Accessible parking
All 51 facilities
- Fitness facilities
- WiFi available
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Meeting/banquet facilities
- Dry cleaning
- Non-smoking throughout
- Concierge service
- Wheelchair accessible
- ATM/cash machine on site
- Electric vehicle charging station
- Paid WiFi
- Auditory guidance
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Delivered food - securely covered
- Key card access
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 11:00 AM
Accessibility
69.43 accessibility score
- Level entrance
- Hearing-accessible reception
- Wheelchair-accessible reception
- Wheelchair-accessible restaurant
- Accessible lifts
- Wheelchair-accessible spa
- Wheelchair-accessible parking
- Cane accessible
- Elderly accessible
- Electric wheelchair accessible
- Hearing accessible
- Wheelchair accessible
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.6
Multiple comments about outdated and dirty rooms indicate cleanliness issues.
- Service9.1
Consistently praised for friendly and helpful staff.
- Location8.6
Great location mentioned in several reviews.
- Room Quality7.1
Rooms described as outdated, uncomfortable mattresses reported.
- Amenities8.1
Good amenities like Starbucks inside the hotel, with a note on needing more refreshments.
- Value for Money8.1
Value indicated as good with notable exceptions.
- Food and Beverage8.6
On-site restaurant received positive feedback.
- Overall Experience8.3
Overall sentiments are mixed but leaning positive due to location and service.