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Banff, CA

Fairmont Banff Springs

405 Spray Ave

4 stars · Guest score 9/10

About this hotel

Luxurious Spa and Recreation Indulge in massages at the full-service spa or enjoy outdoor tennis courts and a health club. Gourmet Dining and Entertainment Savor international cuisine at Vermillion Room, relax at the 3 bars/lounges, or opt for room service. Modern Comfort and Convenience Stay connected with wired internet access, utilize the business center, and unwind in stylish guestrooms. To experience a blend of luxury and relaxation with top-notch amenities and services, book your stay at Fairmont Banff Springs now.

Highlights

Banff Location

Situated in the scenic town of Banff, the hotel offers easy access to natural attractions and a vibrant local atmosphere.

Guest Comfort

Enjoy stylish guestrooms, full-service spa, and business amenities designed to ensure a relaxing and convenient stay.

Dining & Amenities

Savor gourmet international cuisine, relax at three bars, or unwind with outdoor tennis and wellness facilities.

Facilities

Wheelchair accessible parking
Self parking (surcharge)
Wheelchair-accessible van parking
Wheelchair-accessible pool
Pool access ramp on site

All 110 facilities

Elevator
Fitness facilities
ATM/banking
Gift shops or newsstand
Shopping on site
Downhill skiing nearby
Hiking/biking trails nearby
Kayaking nearby
Ski storage
Breakfast available (surcharge)
Arcade/game room
Health club
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Porter/bellhop
Express check-out
Snowmobiling nearby
Full-service spa
Snowboarding nearby
Wedding services
Express check-in
Ski lessons available nearby
Grocery/convenience store
Tours/ticket assistance
Free wired internet
Assistive listening devices available
Braille or raised signage
Area shuttle (surcharge)
Conference center
Turkish bath/Hammam
Golf driving range on site
Golf lessons on site
Golfing on site
Ice skating on site
Mountain biking on site
Cross-country skiing on site
Snowshoeing on site
Tennis lessons on site
Volleyball on site
Computer station
Airport transportation - pickup (surcharge)
Sledding on site
Snow tubing nearby
Ski passes available
Hot springs nearby
Electric car charging station
Water dispenser
Golf lessons with a pro
Pro shop
Clubhouse
Vegetable garden
Ballroom
Banquet hall
Reception hall
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Golf cart
Golf clubs (equipment)
Horse riding nearby
Wheelchair-accessible public washroom
Assistive listening devices in meeting rooms
Valet for wheelchair-equipped vehicle
Wheelchair-accessible spa
Wheelchair-accessible fitness center
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Change of towels (on request)
Change of bed sheets (on request)
Well-lit path to entrance
Stair-free path to entrance
Vegetarian breakfast available
Organic food
Humane animal treatment
Locally-owned & organized tours & activities
Showcase for local artists
Sustainability/community reinvestment (10% revenue or more)
Locally-sourced food on site (80% or more)
Energy-saving switches
At least 80% of all lighting comes from LEDs
Comprehensive food waste policy
Vegan menu options available
Vegetarian menu options available
Comprehensive recycling policy
Bulk dispenser for toiletries
No single-use plastic soda bottles
No single-use plastic stirrers
Biodegradable/compostable stirrers
No single-use plastic straws
No single-use plastic water bottles
Reusable cups only
Reusable tableware only
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Sauna
Designated smoking area
Concierge service
Wheelchair accessible
Picnic area
Steam room

Check-in & checkout

Check-in: 04:00 PM – 12:00 AM
Check-out: 11:00 AM

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Front desk staff will greet guests on arrival at the property.

House rules

Pets

Maximum number of pets per room 2

Pets

Service animals are exempt from fees/restrictions

Sustainability Certifications

Green Key Global

Pets

Pets allowed

Guest type

LGBTQ friendly

General

Professional property host/manager

Pets

Service animals are allowed

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness8.5
There were mentions of poor room conditions and construction-related issues.
Service10.0
Staff was extremely friendly and helpful, providing resolutions to issues.
Location10.0
The views and location were repeatedly praised as beautiful and stunning.
Room Quality8.0
Several guests mentioned small and worn rooms; however, the historic exterior was admired.
Amenities9.0
Amenities were good but overshadowed by comments on pricing and room quality.
Value for Money7.5
The reviews indicate that guests feel the cost is not justified by the overall experience.
Food and Beverage9.0
Most food was good, but some experiences varied significantly.
Overall Experience10.0
Despite some issues, guests expressed a strong desire to return and enjoyed their stay overall.

Guest reviews

Clean room, Mountain view, super cool bar with a hidden room behind a bookcase! Disappointed in the cost of food and especially breakfast not being included; parking was also astronomically priced. AC worked really well, but pillows sucked.
Clean room, Mountain view, super cool bar with a hidden room behind a bookcase! Disappointed in the cost of food and especially breakfast not being included; parking was also astronomically priced. AC worked really well, but pillows sucked.
Brandon · 8/10

Majestic Mountain Views, great hotel. Had an issue with the HVAC but Aaron at the front resolved this issue very sincerely and professionally. Will be back
Majestic Mountain Views, great hotel. Had an issue with the HVAC but Aaron at the front resolved this issue very sincerely and professionally. Will be back
Sebastian · 8/10

Best hotel I have ever stayed.
Best hotel I have ever stayed.
Scott · 10/10

Staff was extremely friendly, food was very good , hotel and grounds were stunning.
Staff was extremely friendly, food was very good , hotel and grounds were stunning.
David · 10/10

Fantastic hotel 10/10 Rooms dining and entire experience was impeccable. Huge thanks to all the staff that made our adventure unforgettable!
Fantastic hotel 10/10 Rooms dining and entire experience was impeccable. Huge thanks to all the staff that made our adventure unforgettable!
Robert · 10/10

Beautiful view
Beautiful view
Kamaldeep · 10/10

Wonderful place, great staff, excellent food and drink. Will definitely come stay again
Wonderful place, great staff, excellent food and drink. Will definitely come stay again
Michael Brent · 10/10

I’ve traveled a lot. This might be my favorite hotel ever.
I’ve traveled a lot. This might be my favorite hotel ever.
Carol · 10/10