Banff, CA

Fairmont Banff Springs

405 Spray Ave

4 stars · Guest score 9/10

About this hotel

Luxurious Spa and Recreation Indulge in massages at the full-service spa or enjoy outdoor tennis courts and a health club. Gourmet Dining and Entertainment Savor international cuisine at Vermillion Room, relax at the 3 bars/lounges, or opt for room service. Modern Comfort and Convenience Stay connected with wired internet access, utilize the business center, and unwind in stylish guestrooms. To experience a blend of luxury and relaxation with top-notch amenities and services, book your stay at Fairmont Banff Springs now.

Facilities

  • Wheelchair accessible parking
  • Self parking (surcharge)
  • Wheelchair-accessible van parking
  • Wheelchair-accessible pool
  • Pool access ramp on site
All 110 facilities
  • Elevator
  • Fitness facilities
  • ATM/banking
  • Gift shops or newsstand
  • Shopping on site
  • Downhill skiing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Ski storage
  • Breakfast available (surcharge)
  • Arcade/game room
  • Health club
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • Porter/bellhop
  • Express check-out
  • Snowmobiling nearby
  • Full-service spa
  • Snowboarding nearby
  • Wedding services
  • Express check-in
  • Ski lessons available nearby
  • Grocery/convenience store
  • Tours/ticket assistance
  • Free wired internet
  • Assistive listening devices available
  • Braille or raised signage
  • Area shuttle (surcharge)
  • Conference center
  • Turkish bath/Hammam
  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Ice skating on site
  • Mountain biking on site
  • Cross-country skiing on site
  • Snowshoeing on site
  • Tennis lessons on site
  • Volleyball on site
  • Computer station
  • Airport transportation - pickup (surcharge)
  • Sledding on site
  • Snow tubing nearby
  • Ski passes available
  • Hot springs nearby
  • Electric car charging station
  • Water dispenser
  • Golf lessons with a pro
  • Pro shop
  • Clubhouse
  • Vegetable garden
  • Ballroom
  • Banquet hall
  • Reception hall
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Golf cart
  • Golf clubs (equipment)
  • Horse riding nearby
  • Wheelchair-accessible public washroom
  • Assistive listening devices in meeting rooms
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Vegetarian breakfast available
  • Organic food
  • Humane animal treatment
  • Locally-owned & organized tours & activities
  • Showcase for local artists
  • Sustainability/community reinvestment (10% revenue or more)
  • Locally-sourced food on site (80% or more)
  • Energy-saving switches
  • At least 80% of all lighting comes from LEDs
  • Comprehensive food waste policy
  • Vegan menu options available
  • Vegetarian menu options available
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Free WiFi
  • 24-hour front desk
  • Terrace
  • Garden
  • Luggage storage
  • Express check-in/check-out
  • Sauna
  • Designated smoking area
  • Concierge service
  • Wheelchair accessible
  • Picnic area
  • Steam room

Check-in & checkout

Check-in
04:00 PM – 12:00 AM
Check-out
11:00 AM

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Front desk staff will greet guests on arrival at the property.

House rules

Pets

Maximum number of pets per room 2

Pets

Service animals are exempt from fees/restrictions

Sustainability Certifications

Green Key Global

Pets

Pets allowed

Guest type

LGBTQ friendly

General

Professional property host/manager

Pets

Service animals are allowed

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.5

    There were mentions of poor room conditions and construction-related issues.

  • Service10.0

    Staff was extremely friendly and helpful, providing resolutions to issues.

  • Location10.0

    The views and location were repeatedly praised as beautiful and stunning.

  • Room Quality8.0

    Several guests mentioned small and worn rooms; however, the historic exterior was admired.

  • Amenities9.0

    Amenities were good but overshadowed by comments on pricing and room quality.

  • Value for Money7.5

    The reviews indicate that guests feel the cost is not justified by the overall experience.

  • Food and Beverage9.0

    Most food was good, but some experiences varied significantly.

  • Overall Experience10.0

    Despite some issues, guests expressed a strong desire to return and enjoyed their stay overall.