Hilton Edinburgh Carlton

About this hotel

Central Location and Stunning Views Located overlooking The Royal Mile, Hilton Edinburgh Carlton offers breathtaking views and is conveniently situated near popular attractions like Princes Street and Edinburgh Castle. Waverley Rail Station is right next door, making travel a breeze. Luxurious Accommodations The 4-star bedrooms at Hilton Edinburgh Carlton are spacious and well-appointed, featuring private bathrooms with premium toiletries. Guests can unwind in comfort with amenities like a work desk and HD freeview TV, ensuring a relaxing stay. Dining Excellence Indulge in culinary delights at Marco Pierre White Steakhouse Restaurant, serving up a mix of traditional British fare and the chef's signature dishes. Afterward, head to Nineteen Hundred Bar for a cozy lounge atmosphere, craft cocktails, and a tempting selection of whisky and light bites. Experience luxury and convenience at Hilton Edinburgh Carlton - book your stay now for an unforgettable getaway.

Highlights

Facilities

• Fitness facilities
• WiFi available
• Free WiFi
• Non-smoking rooms
• Air conditioning
• 24-hour front desk
• Restaurant
• Room service
• Heating
• Family rooms
• Lift / Elevator
• Laundry
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Bar
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Meeting/banquet facilities
• Dry cleaning
• Breakfast in the room
• Non-smoking throughout
• Daily housekeeping
• Concierge service
• Special diet menus - on request
• Wheelchair accessible
• Kid meals
• Toilet with grab rails
• Lower bathroom sink
• Higher level toilet
• Emergency cord in bathroom
• Wine/champagne
• Coffee Shop on site
• Staff adhere to local safety protocols
• Laundry washed per local authority guidelines
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Key access
• Food delivered to guest room
• CCTV in common areas
• Breakfast takeaway containers
• Key card access

Check-in & checkout

Check-in

03:00 PM

Check-out

11:00 AM

What's nearby

• Edinburgh Castle0.6 km
• Royal Mile0.1 km
• Princes Street (shopping)0.1 km
• National Museum of Scotland0.5 km
• Palace of Holyroodhouse1.3 km
• Arthur's Seat2.6 km
• Royal Yacht Britannia4.6 km
• Edinburgh Airport11 km
• Edinburgh Waverley (train station)0.1 km
• Calton Hill0.5 km

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness6.5

  Multiple reviews mentioned cleanliness issues and a lack of room maintenance.

• Service9.4

  Overall positive feedback on service, with specific praises for staff being helpful.

• Location9.0

  Many enjoyed the location, though some noted construction affecting accessibility.

• Room Quality7.9

  Generally comfortable but issues like heating and maintenance reported.

• Amenities7.0

  Limited amenities reported, such as broken heating and lack of expected luxury.

• Value for Money7.4

  Some guests felt that the experience did not match what they paid for, especially with the building work.

• Food and Beverage8.5

  Food quality received positive remarks, particularly regarding bar food.

• Overall Experience8.4

  Mixed but overall moderate to positive experience, with major concerns noted.

Guest reviews

Overall Property was good; great location, good breakfast, close to most of the attractions, great staff

Overall Property was good; great location, good breakfast, close to most of the attractions, great staff

Very challenging to navigate through the hotel, elevator took time to arrive. Hotel cleaning staff often use the guest elevator thus resulting in high wait time.

The location

The location

Cleanliness and reception treatment, and the insurance was not refunded to me

Daniel (I believe he is one of the management staff) is absolutely lovely and helped me resolve an issue by moving me to another room. The room he moved us to was lovely (large space, modern, nice window with natural light) and I want to thank him for going out of his way to make our stay comfortable.

Daniel (I believe he is one of the management staff) is absolutely lovely and helped me resolve an issue by moving me to another room. The room he moved us to was lovely (large space, modern, nice window with natural light) and I want to thank him for going out of his way to make our stay comfortable.

When we arrived, there was nowhere to pull up and no one to assist with the bags. The lady that checked me in was incredibly rude and dismissive (awful awful first impression), and asked another reception staff member to help with our bags and he said to her that it wasn’t his job. My husband had to leave the car on the street illegally parked and bring the bags in (we have 5 bags of luggage) which we then had to lug to the room ourselves. This hotel has no amenities and the ones it has are very low quality. The beds are uncomfortable, the shower leaks, there are no robes or vanity kits, maintenance staff are very tight with water and toilet paper. It just feels like an incredibly budget hotel which for the price is disappointing. I hope to never stay at a Hilton hotel again. If it weren’t for Daniel’s excellent customer service I would have left.

Staff are super friendly and helpful. Excellent stay. Hotel is perfectly located for easy walking between the Royal Mile, Waverley station and bus stops.

Staff are super friendly and helpful. Excellent stay. Hotel is perfectly located for easy walking between the Royal Mile, Waverley station and bus stops.

The staff is extremely friendly and the service is good. The location is very central.

The staff is extremely friendly and the service is good. The location is very central.

The room. 4-person room, 2 glasses. Small beds, thin duvets, no extra blankets available. Lamp and makeup mirror broken. Nothing in the minibar (also turned off).