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Edinburgh, GB
Hilton Edinburgh Carlton
19 North Bridge
4 stars · Guest score 8/10
About this hotel
Central Location and Stunning Views Located overlooking The Royal Mile, Hilton Edinburgh Carlton offers breathtaking views and is conveniently situated near popular attractions like Princes Street and Edinburgh Castle. Waverley Rail Station is right next door, making travel a breeze. Luxurious Accommodations The 4-star bedrooms at Hilton Edinburgh Carlton are spacious and well-appointed, featuring private bathrooms with premium toiletries. Guests can unwind in comfort with amenities like a work desk and HD freeview TV, ensuring a relaxing stay. Dining Excellence Indulge in culinary delights at Marco Pierre White Steakhouse Restaurant, serving up a mix of traditional British fare and the chef's signature dishes. Afterward, head to Nineteen Hundred Bar for a cozy lounge atmosphere, craft cocktails, and a tempting selection of whisky and light bites. Experience luxury and convenience at Hilton Edinburgh Carlton - book your stay now for an unforgettable getaway.
Facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Breakfast in the room
- Non-smoking throughout
- Daily housekeeping
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Kid meals
- Toilet with grab rails
- Lower bathroom sink
- Higher level toilet
- Emergency cord in bathroom
- Wine/champagne
- Coffee Shop on site
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Key access
- Food delivered to guest room
- CCTV in common areas
- Breakfast takeaway containers
- Key card access
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 11:00 AM
What's nearby
- Edinburgh Castle0.6 km
- Royal Mile0.1 km
- Princes Street (shopping)0.1 km
- National Museum of Scotland0.5 km
- Palace of Holyroodhouse1.3 km
- Arthur's Seat2.6 km
- Royal Yacht Britannia4.6 km
- Edinburgh Airport11 km
- Edinburgh Waverley (train station)0.1 km
- Calton Hill0.5 km
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness6.5
Multiple reviews mentioned cleanliness issues and a lack of room maintenance.
- Service9.4
Overall positive feedback on service, with specific praises for staff being helpful.
- Location9.0
Many enjoyed the location, though some noted construction affecting accessibility.
- Room Quality7.9
Generally comfortable but issues like heating and maintenance reported.
- Amenities7.0
Limited amenities reported, such as broken heating and lack of expected luxury.
- Value for Money7.4
Some guests felt that the experience did not match what they paid for, especially with the building work.
- Food and Beverage8.5
Food quality received positive remarks, particularly regarding bar food.
- Overall Experience8.4
Mixed but overall moderate to positive experience, with major concerns noted.
Guest reviews
Good location
Good location
Had to ask for water twice as house keeping didn’t give us any on second day. False nail on floor. No tea bags had to ask. Dirty cup not replaced. Lights to toilet would not come on unless main light was switched on first which woke my husband up. Went to breakfast and was waiting patiently when a couple the man on charge knew barged past and was dealt with before us. I pointed out this was rude but your man said it was because they were in a rush. We left before them so they were not. I therefore found the customer service not up to par. The room was dark, we couldn’t see a view. Not worth the 300 a night price tag. Will not come back to this hotel
Location is very good and close to a lot of the main attractions. Close to the New Street car park and the hotel gives a discount on the parking charges. staff were friendly. The room was comfortable and clean with lots of wardrobe space for a family of four.
Location is very good and close to a lot of the main attractions. Close to the New Street car park and the hotel gives a discount on the parking charges. staff were friendly. The room was comfortable and clean with lots of wardrobe space for a family of four.
Very central to everything!
Very central to everything!
Rooms can get very complicated to find. The water pressure in the shower is not great.