Vancouver Marriott Pinnacle Downtown Hotel

About this hotel

Breathtaking Views Situated in downtown Vancouver, our 31-story hotel offers stunning views of the North Shore Mountains and Vancouver Harbour. Luxurious Amenities Enjoy a 52-foot indoor pool, fully equipped gym, and floor-to-ceiling windows in our guest rooms. Free WiFi, a flat-screen TV, and coffee-making facilities ensure a comfortable stay. Delightful Dining Indulge in international cuisine at the on-site Show Case Restaurant and Bar, or opt for room service for a cozy night in. Book now to experience the perfect blend of luxury and convenience at Vancouver Marriott Pinnacle Downtown Hotel.

Highlights

Facilities

• Parking
• Swimming pool
• Valet parking
• Heated pool
• Indoor pool

Check-in & checkout

Check-in

04:00 PM

Check-out

12:00 PM

What's nearby

• Canada Place (Cruise Terminal & Vancouver Convention Centre)0.9 km
• Stanley Park (Seawall)1.4 km
• Robson Street (shopping district)0.6 km
• Gastown (including the Steam Clock)0.9 km
• Vancouver Aquarium1.8 km
• Granville Island Public Market & Arts District2.0 km
• Capilano Suspension Bridge Park7.8 km
• Grouse Mountain8.2 km
• Vancouver International Airport (YVR)9.5 km
• Waterfront Station0.8 km

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness8.9

  Positive sentiments noted about the cleanliness and maintenance of the rooms.

• Service9.4

  Exceptional service highlighted in several reviews, particularly from staff members.

• Location9.4

  Multiple positive mentions of the hotel's convenient location.

• Room Quality7.9

  Some negative feedback regarding room condition and discrepancies from photos.

• Amenities8.4

  Amenities positively received, though some improvement suggestions made.

• Value for Money8.4

  Some concerns about additional charges such as parking fees.

• Food and Beverage8.9

  Positive remarks about the quality and variety of food offered.

• Overall Experience8.9

  Overall experiences were positive despite minor complaints.

Guest reviews

It was a great stay

It was a great stay

Staff and facility were good

Staff and facility were good

Room was not what we expect from Marriott

Very fast elevators, great hall carpet, bright halls, good restaurant with varied menu and excellent staff, front desk staff also excellent and well staffed. The bed was very comfortable.

Very fast elevators, great hall carpet, bright halls, good restaurant with varied menu and excellent staff, front desk staff also excellent and well staffed. The bed was very comfortable.

Air conditioner in room loud and came on frequently. Also when we checked out the front desk did not offer a bottle of water for our journey; a nice touch you got from other high end hotels.

The property has an excellent location- close to convention centre and harbour.

The property has an excellent location- close to convention centre and harbour.

The reception was not professional and not the mark of hospitality expected of the brand.

The hotel is conveniently located for the waterfront near Canada Place. While it may think of itself as a 5 star property it does live up to 5 star expectations. For instance, the hotel has an executive lounge for people with Marriott status or who pay for the more expensive rooms but one must climb 13 steps to reach it. When I asked at the front desk how handicapped people could access the lounge I was told they could be brought up by a limited access elevator and enter through the food prep area. The breakfast choices were slightly better than what one finds in one of Marriott’s roadside motels. The lounge is also too small for the number of people who want to use it. The hotel’s restaurant serves good food but has a very limited menu. The public facilities (restrooms, etc) need to be refurbished. They are showing their age. Our room, on the 27th floor, has been modernized, but not wisely. Very little room for unpacked clothing and almost no counter space in the bathroom. The provided robes were made of some kind of synthetic material. They were certainly not bathrobes, although they were larger than most hotel robes we have experienced. Towels were not large enough and a bit thin. Staff were uniformly friendly. Housekeeping was good. We probably would not stay there again if we visited Vancouver again.

The hotel is conveniently located for the waterfront near Canada Place. While it may think of itself as a 5 star property it does live up to 5 star expectations. For instance, the hotel has an executive lounge for people with Marriott status or who pay for the more expensive rooms but one must climb 13 steps to reach it. When I asked at the front desk how handicapped people could access the lounge I was told they could be brought up by a limited access elevator and enter through the food prep area. The breakfast choices were slightly better than what one finds in one of Marriott’s roadside motels. The lounge is also too small for the number of people who want to use it. The hotel’s restaurant serves good food but has a very limited menu. The public facilities (restrooms, etc) need to be refurbished. They are showing their age. Our room, on the 27th floor, has been modernized, but not wisely. Very little room for unpacked clothing and almost no counter space in the bathroom. The provided robes were made of some kind of synthetic material. They were certainly not bathrobes, although they were larger than most hotel robes we have experienced. Towels were not large enough and a bit thin. Staff were uniformly friendly. Housekeeping was good. We probably would not stay there again if we visited Vancouver again.

The property was great. It was clean, modern, and had good food. The staff was also amazing, and always willing to accommodate us, especially the housekeeping I believe the woman who cleaned our room was named was Yordanos. She was very kind and tidied up our rooms very well and left everything neat!

The property was great. It was clean, modern, and had good food. The staff was also amazing, and always willing to accommodate us, especially the housekeeping I believe the woman who cleaned our room was named was Yordanos. She was very kind and tidied up our rooms very well and left everything neat!

Nothing, everything was great.