Madrid, ES

Hotel Regina

Alcala 19

4 stars · Guest score 9.3/10

About this hotel

Prime Location in Madrid Located in the heart of Madrid near Puerta del Sol and Sevilla metro station, The Regina offers a prime spot for exploring the city's vibrant attractions. Modern Rooms and Culinary Delights Experience comfort in our modern rooms equipped with air conditioning, satellite TV, and a work desk. Indulge in Mediterranean cuisine at Restaurant Castizo, known for its seasonal dishes and diverse wine selection. Proximity to Top Sights Conveniently situated near the Prado and Thyssen museums, The Regina provides easy access to Madrid's iconic landmarks. Book now to experience luxury and convenience at The Regina in Madrid!

Highlights

Prime Madrid Location

Situated near Puerta del Sol and Sevilla metro station, The Regina offers easy access to Madrid's top attractions and vibrant neighborhood life.

Comfort and Service

Enjoy modern rooms with air conditioning, satellite TV, and a work desk, ensuring a comfortable and convenient stay in the heart of the city.

Dining and Amenities

Savor Mediterranean cuisine at Restaurant Castizo, featuring seasonal dishes and a diverse wine selection, complemented by stylish accommodations.

Facilities

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Heating
  • Terrace
  • Family rooms
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Car hire
  • Dry cleaning
  • Breakfast in the room
  • Currency exchange
  • Non-smoking throughout
  • Sun terrace
  • Daily housekeeping
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Concierge service
  • Special diet menus - on request
  • Wheelchair accessible
  • Allergy-free room
  • Snack bar
  • Lower bathroom sink
  • Outdoor furniture
  • Wine/champagne
  • Airport drop off
  • Airport pick up
  • Coffee Shop on site
  • Fruits
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Walking tours
  • Breakfast takeaway containers
  • Bike tours
  • Tour/class on local culture
  • Live music/performance
  • Themed dinner nights
  • Temporary art galleries
  • Pub crawls
  • Movie nights
  • Stand-up comedy

Check-in & checkout

Check-in
02:00 PM – 12:00 AM
Check-out
12:00 PM

What's nearby

  • Puerta del Sol0.3 km
  • Museo del Prado0.8 km
  • Palacio Real (Royal Palace)1.5 km
  • Gran Vía0.2 km
  • Plaza de Cibeles (Fuente de Cibeles)0.2 km
  • Plaza Mayor0.6 km
  • Parque del Retiro (El Retiro)1.0 km
  • Museo Nacional Centro de Arte Reina Sofía1.2 km
  • Madrid Atocha (Estación de Atocha)1.8 km
  • Adolfo Suárez Madrid–Barajas Airport (MAD)15 km

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.4

    Some concerns noted about cleanliness due to strange smells and noise.

  • Service9.9

    Many reviews highlight fantastic and attentive service.

  • Location9.9

    Location repeatedly mentioned as fantastic and central.

  • Room Quality8.4

    Some guests found rooms comfortable, but issues with light and noise were noted.

  • Amenities9.4

    Good gym, breakfast options, and overall amenities highlighted positively.

  • Value for Money9.4

    Value considered good due to included amenities.

  • Food and Beverage9.4

    Breakfast consistently praised as excellent.

  • Overall Experience9.4

    Overall positive experience mentioned, with minor complaints.

Guest reviews

John · 9/10

Breakfast is limited without a lot of options to cater for dietary restrictions

Dina · 6/10
Gavan · 10/10

Excellent location and very good facilities. Comfortable and well-equipped rooms. Friendly staff and very good breakfast

Excellent location and very good facilities. Comfortable and well-equipped rooms. Friendly staff and very good breakfast

Everything was fine

Fernando · 10/10
Amit · 10/10

Everything, breakfast, the room is very complete, the reception guys are very friendly, there was a demonstration and one of the employees found me a taxi because the street was closed and I had to catch the plane. I felt very well taken care of.

Everything, breakfast, the room is very complete, the reception guys are very friendly, there was a demonstration and one of the employees found me a taxi because the street was closed and I had to catch the plane. I felt very well taken care of.

Improve the towels a bit old, that's all.

Myriam · 9/10
Alargum · 9/10

Room size, staff behavior, breakfast buffet, cleanliness, location

Room size, staff behavior, breakfast buffet, cleanliness, location

Elevator size

Abdulrahman · 10/10