Madrid, ES

Hotel Regina

Alcala 19

4 stars · Guest score 9.3/10

About this hotel

Prime Location in Madrid Located in the heart of Madrid near Puerta del Sol and Sevilla metro station, The Regina offers a prime spot for exploring the city's vibrant attractions. Modern Rooms and Culinary Delights Experience comfort in our modern rooms equipped with air conditioning, satellite TV, and a work desk. Indulge in Mediterranean cuisine at Restaurant Castizo, known for its seasonal dishes and diverse wine selection. Proximity to Top Sights Conveniently situated near the Prado and Thyssen museums, The Regina provides easy access to Madrid's iconic landmarks. Book now to experience luxury and convenience at The Regina in Madrid!

Highlights

Nearby Attractions & Vibe

In the heart of Madrid, within a short walk of Gran Vía, Puerta del Sol, Plaza Mayor, and Retiro Park, for easy access to iconic sights and a lively city feel.

Service & Comfort

Noted for attentive, high-quality service and comfortable, well-equipped rooms with air conditioning and modern amenities.

Dining & Amenities

Experience Mediterranean cuisine at Castizo and enjoy in-room options with coffee/tea, minibar, and safety features in a stylish 4-star setting.

Facilities

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Heating
  • Terrace
  • Family rooms
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Car hire
  • Dry cleaning
  • Breakfast in the room
  • Currency exchange
  • Non-smoking throughout
  • Sun terrace
  • Daily housekeeping
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Concierge service
  • Special diet menus - on request
  • Wheelchair accessible
  • Allergy-free room
  • Snack bar
  • Lower bathroom sink
  • Outdoor furniture
  • Wine/champagne
  • Airport drop off
  • Airport pick up
  • Coffee Shop on site
  • Fruits
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Walking tours
  • Breakfast takeaway containers
  • Bike tours
  • Tour/class on local culture
  • Live music/performance
  • Themed dinner nights
  • Temporary art galleries
  • Pub crawls
  • Movie nights
  • Stand-up comedy

Check-in & checkout

Check-in
02:00 PM – 12:00 AM
Check-out
12:00 PM

What's nearby

  • Puerta del Sol0.3 km
  • Museo del Prado0.8 km
  • Palacio Real (Royal Palace)1.5 km
  • Gran Vía0.2 km
  • Plaza de Cibeles (Fuente de Cibeles)0.2 km
  • Plaza Mayor0.6 km
  • Parque del Retiro (El Retiro)1.0 km
  • Museo Nacional Centro de Arte Reina Sofía1.2 km
  • Madrid Atocha (Estación de Atocha)1.8 km
  • Adolfo Suárez Madrid–Barajas Airport (MAD)15 km

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.4

    Some concerns noted about cleanliness due to strange smells and noise.

  • Service9.9

    Many reviews highlight fantastic and attentive service.

  • Location9.9

    Location repeatedly mentioned as fantastic and central.

  • Room Quality8.4

    Some guests found rooms comfortable, but issues with light and noise were noted.

  • Amenities9.4

    Good gym, breakfast options, and overall amenities highlighted positively.

  • Value for Money9.4

    Value considered good due to included amenities.

  • Food and Beverage9.4

    Breakfast consistently praised as excellent.

  • Overall Experience9.4

    Overall positive experience mentioned, with minor complaints.