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Toronto, CA
Novotel Toronto North York
3 Park Home Avenue
4 stars · Guest score 7.8/10
About this hotel
Convenient Location and Access This uptown Toronto hotel offers easy access to major highways, direct indoor access to the subway and shopping mall, making it a convenient choice for business trips or leisure escapes. Modern Amenities and Dining Enjoy great modern amenities for the contemporary traveller at the Novotel Toronto, including international cuisine at the on-site Trio restaurant and bar. Unwind after a day of exploring in the fitness facilities. Nearby Attractions The hotel's proximity to theatres, golf courses, parks, and stadiums offers a wide variety of activities for all ages, ensuring there's something for everyone in the nearby area. On your next trip to Toronto, elevate your stay with us at Novotel Toronto North York.
Facilities
- Parking
- Swimming pool
- Accessible parking
- Parking garage
- Indoor pool
All 65 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Business center
- Heating
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Golf course
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Packed lunches
- Currency exchange
- Non-smoking throughout
- Daily housekeeping
- Kid meals
- ATM/cash machine on site
- Electric vehicle charging station
- Vending machine - drinks
- Indoor play area
- Vending machine - snacks
- Wine/champagne
- Fruits
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Delivered food - securely covered
- Security alarm
- Key card access
Check-in & checkout
- Check-in
- 03:00 PM – 12:00 AM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.1
The room was clean and quiet, but some comments indicated issues with comfort.
- Service7.1
Mixed reviews about staff behavior; encountered passive-aggressive service affecting overall experience.
- Location9.1
Convenient location with good commute options noted repeatedly.
- Room Quality8.1
Rooms were spacious and clean but mentioned issues with bed quality and lack of mirrors.
- Amenities7.1
Limited amenities with missing breakfast and poor swimming pool facilities.
- Value for Money7.6
Considered high priced for what is offered; complaints about hidden fees.
- Food and Beverage7.6
Breakfast was praised, but lack of options and missing meals was noted.
- Overall Experience7.6
Decent experience overall but marred by service issues and parking difficulties.
Guest reviews
Located slightly outside, but very good location if arriving by car and wanting to avoid city center traffic. Parking at fair prices in the underground garage, also a subway station in the same complex. In just under 30 minutes, you can reach the center (e.g. Union Station) stress-free. From there, just a few minutes walk to the Harbourfront. Spacious, bright, quiet, and clean rooms, very accommodating and friendly staff, breakfast quite decent, fast WiFi.
Located slightly outside, but very good location if arriving by car and wanting to avoid city center traffic. Parking at fair prices in the underground garage, also a subway station in the same complex. In just under 30 minutes, you can reach the center (e.g. Union Station) stress-free. From there, just a few minutes walk to the Harbourfront. Spacious, bright, quiet, and clean rooms, very accommodating and friendly staff, breakfast quite decent, fast WiFi.
Nothing, it was run down and very basic for the price
Nothing, it was run down and very basic for the price
Air conditioning was rattling and loud, preventing me from sleeping. Staff offered to fix it but with very little improvement.
Spacious room
Spacious room
Low power output on the bed sockets
Very close to transportation. Bed was very comfortable.
Very close to transportation. Bed was very comfortable.
The shower curtain in my room smelled moldy. Room was very clean otherwise.
Everything was fine.
Everything was fine.
No particular comments