Nearby Attractions & Vibe
Set in Condado, a short ride from Old San Juan with a vibrant coastal pulse and easy access to local sights.
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San Juan, PR
AC Hotel by Marriott San Juan Condado
1369 Ashford Avenue
4 stars · Guest score 8.4/10
About this hotel
Luxurious Stay in Condado District Modern Comforts : Enjoy a flat-screen TV and free WiFi in every room at AC Hotel by Marriott San Juan Condado. Top-Notch Amenities : Indulge in the AC Kitchen, AC Lounge restaurant, fitness center, business center, and the unique Rooftop bar and swimming pool. Convenient Location : Just 5 miles from the airport and close to Old San Juan, AC Hotel offers the perfect blend of relaxation and exploration. Ready to experience luxury and convenience in San Juan? Book your stay at AC Hotel by Marriott San Juan Condado now!
Highlights
Service & Comfort
Friendly staff and thoughtful touches help guests feel at ease, with clean, well-equipped rooms and reliable WiFi.
Distinctive Dining & Leisure
Visit the AC Kitchen and Rooftop bar for meals and skyline views, plus a fitness center and pool to unwind.
Facilities
- Parking
- Swimming pool
- Outdoor pool
- Accessible parking
- Rooftop pool
All 56 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Business center
- Heating
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Bar
- Tour desk
- Facilities for disabled guests
- Meeting/banquet facilities
- Dry cleaning
- Non-smoking throughout
- Daily housekeeping
- Designated smoking area
- Minimarket on site
- Concierge service
- Wheelchair accessible
- Snack bar
- ATM/cash machine on site
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Sun umbrellas
- Coffee Shop on site
- Fruits
- Auditory guidance
- Beach
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- 24-hour security
- Security alarm
Check-in & checkout
- Check-in
- 04:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.1
Several guests mentioned issues with cleaning, such as rooms not being properly maintained and cleanliness in shared areas.
- Service9.5
Overall, the staff was described as amenable and friendly, though there was a notable negative experience reported by one guest.
- Location9.6
Numerous reviews praised the hotel's great location near the beach and other amenities.
- Room Quality7.5
Several complaints about room conditions including issues with air conditioning, bedding, and overall sparsity.
- Amenities8.1
Amenities like the rooftop area were appreciated, but complaints were made about the limited variety and hidden fees.
- Value for Money8.0
Guests found prices to be high relative to the value received, particularly due to additional fees.
- Food and Beverage7.6
Food options at the hotel received mixed reviews; improvements in variety were suggested.
- Overall Experience8.9
Mixed feelings overall, overshadowing positive aspects with various critical points.
Guest reviews
La comodidad de la habitación, la localización perfecta y el personal muy amable.
La comodidad de la habitación, la localización perfecta y el personal muy amable.
Buena zona, hotel bonito y piscina en el rooftop.
Buena zona, hotel bonito y piscina en el rooftop.
No te dan la habitación a las 16h la dan más tarde y además te tienes que ir a las 12 Te cobran 50 euros por persona y dicen que ya te lo devolverán en unos 7-10 días Las chicas de recepción muy lentas
The elevators didn’t work property
The room was modern and very comfortable. Helpful reception. The pool area was very nice. It only needs more umbrellas. Very good gym with towels and water. Nice to have towels and umbrellas at the beach. The location of the hotel was top. Lots of restaurants and cafés around. We used the parking garage which was very practical. I would come back!
The room was modern and very comfortable. Helpful reception. The pool area was very nice. It only needs more umbrellas. Very good gym with towels and water. Nice to have towels and umbrellas at the beach. The location of the hotel was top. Lots of restaurants and cafés around. We used the parking garage which was very practical. I would come back!
More sun umbrellas are needed in pool area. One umbrella between 2 cabana style umbrellas not used because of lack of space. Lounge sofas and tables not close enough to pool in roof top, they are empty most of the time. Tables and chairs in bar area should be dried after short rains. On Saturday, around 1PM, loud music was played by a DJ. Some people left the pool because of that. Beach space was not marked as announced at the reception. No sign of AC flag at the beach. Sun umbrellas there could be in better shape. Restaurant too expensive that does not encourage to dine there. Very friendly bartender.
Bed soft Noisy ac Noisy elevator
Su ubicación y los créditos para consumo
Su ubicación y los créditos para consumo
No hay buena comida y el almuerzo es solo ofrecido en la piscina
I appreciate the location of the hotel and how many stores were in walking distance.
I appreciate the location of the hotel and how many stores were in walking distance.
Most of the furniture and fixtures were rusted out. The toilet is VERY LOW to the floor. The AC unit in our room was very noisy and needs the filter changed.