Prime Location
Situated on Banff Avenue, just a short walk from downtown shops and dining, with easy access to Sunshine Village Ski Resort and Banff Upper Hot Springs.
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Banff, CA
Charltons Banff
513 Banff Ave
3 stars · Guest score 7.8/10
About this hotel
Luxurious Amenities Experience ultimate relaxation at Charltons Banff with a steam room, indoor mineral pool, and hot tub. Unwind in comfort with deluxe rooms, lofts, and kitchenettes, some featuring gas fireplaces and mountain views. Convenient Services Enjoy free property-wide wifi, ski and golf storage, and complimentary bike rentals in the summer. Benefit from spacious bathrooms with bathrobes, comfortable seating areas, and services like fax, photocopying, and paid covered parking. Ideal Location Located on Banff Avenue, just a short walk from downtown shopping and dining, Charltons Banff offers easy access to Sunshine Village Ski Resort and Banff Upper Hot Springs. Book now for a memorable Alpine-style getaway!
Highlights
Guest Comfort & Service
Enjoy spacious bathrooms, cozy seating areas, free Wi-Fi, and services like fax and photocopying for a seamless stay.
Unique Amenities
Relax in the indoor mineral pool, steam room, and hot tub, with options for deluxe rooms, lofts, and kitchenettes, some with mountain views.
Facilities
- Parking
- Swimming pool
- Private parking
- Accessible parking
- Indoor pool
All 43 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Heating
- Terrace
- Family rooms
- Pets allowed
- BBQ facilities
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Hot tub/Jacuzzi
- Dry cleaning
- Currency exchange
- Non-smoking throughout
- Sun terrace
- Daily housekeeping
- Electric vehicle charging station
- Outdoor furniture
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- CCTV outside property
- CCTV in common areas
- 24-hour security
- Security alarm
- Key card access
Check-in & checkout
- Check-in
- 04:00 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.5
While many mentioned clean rooms, some reviews indicated issues with clogs and dust.
- Service9.0
Staff were noted as friendly and welcoming overall.
- Location9.0
A consistent positive, with many guests appreciating proximity to downtown and attractions.
- Room Quality8.0
Rooms were generally clean but noted issues like old appliances and noise interference.
- Amenities7.0
Amenities were lacking with issues regarding hot tub closure and additional fees.
- Value for Money7.0
High prices relative to offerings, complaints about charges and quality expectations.
- Food and Beverage6.5
Low expectations with limited offerings noted in reviews.
- Overall Experience8.3
A mix of positives and negatives with a good central experience.
Guest reviews
Reasonable location
Reasonable location
Bit dated but ok
Great location
Great location
We had a 2 room apartment, there was only 1 side table for double bed and very small space to walk around bed . Decor looked dated
Fantastic location, very comfortable room.
Fantastic location, very comfortable room.
The cost of staying in Banff is outrageous and applies to every hotel in the area. So while not exclusive to the Charlton the price was still too high.