Nearby Attractions & Vibe
Prime location beside Central Park Mall keeps shopping, dining and transport within easy reach for guests.
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Jakarta, ID
Hotel Ciputra Jakarta
Jalan Letnan Jendral S Parman
4 stars · Guest score 7.9/10
About this hotel
Direct Access to Ciputra Mall: Hotel Ciputra Jakarta offers the convenience of direct access to Ciputra Mall, making shopping and dining just a few steps away for guests. Outdoor Pool with Swim-up Bar: Relax and unwind at the hotel's outdoor pool with a swim-up bar, perfect for enjoying a refreshing drink while soaking up the sun. 24-Hour Dining Options: With The Gallery offering buffet breakfasts and international dishes round the clock, along with Marble Court Lobby Lounge and Pulau Bar for light refreshments, guests can satisfy their cravings anytime. Experience the convenience and comfort of Hotel Ciputra Jakarta managed by Swiss-Belhotel International. Book now for a memorable stay.
Highlights
Warm Service & Comfort
Staff are consistently praised for being welcoming and attentive, with smooth check-ins and helpful assistance.
Distinctive Amenities & Dining
Direct mall access, outdoor pool with swim-up bar, and 24-hour dining options from The Gallery, Marble Court, and Pulau Bar.
Facilities
- Parking
- Free Parking
- Swimming pool
- Valet parking
- Outdoor pool
- Pool bar
- Kids' pool
- Pool cover
All 82 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- BBQ facilities
- Lift / Elevator
- Laundry
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Ironing service
- Meeting/banquet facilities
- Car hire
- Children's playground
- Dry cleaning
- Breakfast in the room
- Massage services
- Spa/wellness center
- Barber/beauty shop
- Currency exchange
- Babysitting/child services
- Non-smoking throughout
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Minimarket on site
- Concierge service
- Special diet menus - on request
- Snack bar
- ATM/cash machine on site
- Sun umbrellas
- Airport drop off
- Airport pick up
- Fitness/spa locker rooms
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Mobile app for room service
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.2
Generally reported as clean, but several mentions of worn towels, an unclean kettle and minor repair needs reduce the score.
- Service9.0
Consistently praised: warm, polite and helpful staff, quick check-in and attentive reception.
- Location9.2
Very strong — repeatedly noted as adjacent to Central Park mall and close to shops, restaurants and transport; extremely convenient for shopping.
- Room Quality6.6
Mixed feedback: rooms described as somewhat small with older furniture; bathrooms need upgrades and some amenities (e.g., shattaf) are missing.
- Amenities8.0
Good on-site amenities (mall access, cafes, restaurants, supermarket, gym), though the pool closure during a filming event and some maintenance issues affected perception.
- Value for Money8.0
Explicitly mentioned as good value; guests feel the location and services justify the price.
- Food and Beverage8.5
Breakfast widely praised as fantastic, though mostly Indonesian offerings; one suggestion to add an Arabic item (e.g., foul).
- Overall Experience6.7
Many repeat and satisfied guests praising comfort and convenience, but service disruptions (pool closure), maintenance needs and small rooms tempered the overall impression.