Location & Vibe
A short tram or train ride from Zürich Hauptbahnhof and the old town makes exploration easy, with the Schiffbaustrasse address placing you in Zürich West.
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Zurich, CH
Novotel Zurich City West
Schiffbaustrasse 13
4 stars · Guest score 8.2/10
About this hotel
Luxurious Stay in Zurich West Swimming Pool & Free Internet Access Indulge in relaxation at the Novotel Zurich City-West with its enticing swimming pool and enjoy staying connected with complimentary internet access. Convenient Location & Dining Just a short tram or train ride away from the main train station and old town, explore Zurich with ease. Savor international cuisine at the Novotel Café's terrace. Family-friendly & Business Ready With a kids' corner for the little ones and 6 modern conference rooms offering natural daylight, Novotel Zurich City-West caters to both family travelers and business guests. Book now for an unforgettable stay at Novotel Zurich City-West!
Highlights
Service & Comfort
Guests note clean, well-maintained rooms and friendly staff, with thoughtful touches for a comfortable stay across spaces.
Amenities & Dining
Relax by the pool and enjoy free WiFi and on-site dining options, including international cuisine at the terrace-filled Novotel Café.
Facilities
- Parking
- Swimming pool
- Accessible parking
- Parking garage
- Heated pool
- Indoor pool
All 92 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Family rooms
- Garden
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Cycling
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Children's playground
- Dry cleaning
- Breakfast in the room
- Packed lunches
- Games room
- Table tennis
- Non-smoking throughout
- Sun terrace
- Daily housekeeping
- Shared lounge/TV area
- Minimarket on site
- Concierge service
- Special diet menus - on request
- Kid meals
- Snack bar
- Kids' outdoor play equipment
- Electric vehicle charging station
- Vending machine - drinks
- Indoor play area
- Public transport tickets
- Vending machine - snacks
- Baby safety gates
- Outdoor furniture
- Sun loungers or beach chairs
- Picnic area
- Wine/champagne
- Coffee Shop on site
- Fruits
- Fitness/spa locker rooms
- Strollers
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Key card access
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.9
Rooms were reported clean and well-maintained.
- Service7.6
Mixed reviews; some guests reported friendly service, but issues with responsiveness to problems.
- Location8.7
Conveniently located with easy access to public transportation.
- Room Quality8.3
Rooms were generally comfortable, with some minor concerns about the sofa bed size.
- Amenities8.4
Good amenities including a lobby and pool, though the pool is a bit small.
- Value for Money7.9
Some guests found the prices high for the services provided, especially food options.
- Food and Beverage7.7
Breakfast options noted as expensive with mixed feelings about value.
- Overall Experience8.1
Overall decent experience despite some significant issues that affected guest satisfaction.