Location & Vibe
Situated in Sandton’s heart on Maude Street, guests enjoy a safe, central setting with easy access to Sandton City and Nelson Mandela Square.
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Johannesburg, ZA
Protea Hotel by Marriott Johannesburg Balalaika Sandton
20 Maude Street
4 stars · Guest score 8.4/10
About this hotel
Stylish Accommodation and Serene Surroundings Protea Hotel by Marriott Johannesburg Balalaika Sandton offers a tranquil stay in the heart of Sandton. With 2 swimming pools nestled in lush gardens, 2 gourmet restaurants, and a modern fitness centre, guests can unwind in style. Convenient Amenities and Services Enjoy a complimentary luxury shuttle service to Sandton City & Nelson Mandela Square, with easy access to O.R Tambo International Airport. The elegantly decorated guest rooms feature modern amenities including air conditioning, satellite TV, and private bathrooms with complimentary toiletries. Dining and Entertainment Indulge in a delicious breakfast at The Conservatory Restaurant or savor prime cuts of South African beef at The Bull Run. With various bars and lounges on-site, including The Heritage Lords Bar and "Coffee on Twenty," guests can relax and socialize in style. Ready to experience luxury and convenience in Sandton? Book your stay at Protea Hotel Balalaika Sandton today!
Highlights
Service & Comfort
Friendly, professional staff and a calm, comfortable stay enhance each guest experience, with attentive concierge support.
Amenities & Dining
Two pools amid lush gardens, plus two gourmet restaurants and on-site lounges offer varied dining and relaxation options.
Facilities
- Parking
- Swimming pool
- Outdoor pool
- Accessible parking
- Parking garage
- Pool with view
- Pool bar
All 92 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Family rooms
- Garden
- Lift / Elevator
- Laundry
- Luggage storage
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Golf course
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Breakfast in the room
- Packed lunches
- Barber/beauty shop
- Currency exchange
- Non-smoking throughout
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Minimarket on site
- Concierge service
- Special diet menus - on request
- Grocery deliveries
- Wheelchair accessible
- Kid meals
- Snack bar
- ATM/cash machine on site
- Toilet with grab rails
- Higher level toilet
- Shuttle service (free)
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Sun umbrellas
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Fruits
- Shallow end
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Walking tours
- Key card access
- Bike tours
- Themed dinner nights
- Happy hour
Check-in & checkout
- Check-in
- 02:00 PM – 12:00 AM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.6
Some reviews noted issues with cleanliness, particularly regarding the bathrooms needing upgrades and shower leaks.
- Service9.1
Reviews highlight friendly and professional staff, with specific praise for the concierge team.
- Location9.1
Location praised for being safe, central, and quiet with easy access to the mall.
- Room Quality8.1
Rooms described as clean and comfortable, although some noted maintenance issues.
- Amenities8.1
Garden and shuttle service are praised, but some amenities need improvement.
- Value for Money8.1
Some reviews indicated that while the hotel has great features, there were concerns about it being overpriced.
- Food and Beverage8.6
Breakfast received favorable reviews, although there were minor complaints about specific food items.
- Overall Experience8.6
Most reviews reflect a very positive overall experience with mentions of returning.
Guest reviews
The food Please hire a French chef😃
We love the gardens and always choose this hotel over the others
We love the gardens and always choose this hotel over the others
Cleaniness, and location. The bed was super comfortable. I would return simply for the comfort of the bed.
Cleaniness, and location. The bed was super comfortable. I would return simply for the comfort of the bed.
Having to request an iron for use...I recommend that there should be one available in each room as seen in other hotels. Also if a meal is purchased at the restaurant, one should be allowed to do a take away box. This would assist persons who are in a hurry and need to leave early.
Mooi authentiek hotel, prachtige binnentuinen, heerlijk ontbijt, fijne ruime kamers en vriendelijke staff.
Mooi authentiek hotel, prachtige binnentuinen, heerlijk ontbijt, fijne ruime kamers en vriendelijke staff.
Zwembad buiten was onverwarmd en ondanks dat het 30 graden celsius veel te koud om in te zwemmen.
Excellent facility
Excellent facility
The service was amazing