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Sydney, AU
Mercure Sydney
818-820 George Street
4 stars · Guest score 8.3/10
About this hotel
Contemporary Rooms and Convenient Amenities Refurbished in 2021, Mercure Sydney boasts modern rooms with renovated bathrooms, USB ports, rain showers, and workspaces. Some rooms even offer city views or a balcony. Prime Location and Stunning Rooftop Facilities Just a short walk from Central Station, the hotel provides easy access to Sydney's CBD. Guests can enjoy a heated rooftop pool with city panoramas, a sauna, and a fitness center. Dining Excellence and Exceptional Service Indulge in Australian and international cuisine at Platform 818 Restaurant and Bar, or savor craft beers at Eve's Bar. With 24-hour room service and a dedicated concierge team, Mercure Sydney ensures a memorable stay. Book now for an unforgettable experience at Mercure Sydney!
Facilities
- Parking
- Swimming pool
- Accessible parking
- Parking garage
- Pool with view
- Heated pool
- Indoor pool
- Rooftop pool
All 82 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Golf course
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Breakfast in the room
- Currency exchange
- Non-smoking throughout
- Sun terrace
- Daily housekeeping
- Designated smoking area
- Shuttle service (additional charge)
- Minimarket on site
- Concierge service
- Special diet menus - on request
- Snack bar
- ATM/cash machine on site
- Electric vehicle charging station
- Sun loungers or beach chairs
- Wine/champagne
- Coffee Shop on site
- Fruits
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Breakfast takeaway containers
- Key card access
- Mobile app for room service
- Happy hour
Check-in & checkout
- Check-in
- 03:00 PM – 12:00 AM
- Check-out
- 10:00 AM
What's nearby
- Sydney Opera House2.7 km
- Sydney Harbour Bridge2.8 km
- Darling Harbour0.4 km
- The Rocks2.3 km
- Art Gallery of New South Wales2.5 km
- Royal Botanic Garden Sydney2.6 km
- Queen Victoria Building (QVB)0.9 km
- Sydney Central Station1.2 km
- Sydney (Kingsford Smith) Airport7.5 km
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.6
Some guests mentioned issues with room cleanliness and a dirty windowsill at the pool.
- Service8.6
Frequent mention of friendly staff and efficient service.
- Location9.1
Numerous reviews praised the hotel's great location near Central Station and accessibility to attractions.
- Room Quality8.1
Rooms were mostly described as clean and comfortable, but some noted noise issues.
- Amenities8.1
Kiosk check-in and other facilities received positive mentions; however, some areas were noted as dated.
- Value for Money8.1
Generally noted as good, but some guests felt prices could be more affordable.
- Food and Beverage8.1
Breakfast was praised, though the dining area was noted as dark.
- Overall Experience8.6
The majority of reviews reflect a very satisfactory stay with a few minor complaints.
Guest reviews
Location and friendly staff
Location and friendly staff
The wifi did not work in our room so we could not use the chromecast facility to watch a movie. We asked multiple times and was not corrected
Staff member Edgar was fabulous
Staff member Edgar was fabulous
Location
Location
Location and breakfast was good
Location close to Central Station and light rail Breakfast included in price
Location close to Central Station and light rail Breakfast included in price
Noisy air conditioner
It’s convenience to city and Public transport - especially regional trains
It’s convenience to city and Public transport - especially regional trains
Auto/ tech Check in system was chaotic, didn’t work and we still had to queue up for personal service