Florence, IT

Hotel Martelli

Via Panzani, 8

3 stars · Guest score 7.9/10

About this hotel

Historic Elegance: Hotel Martelli, a former residence of Florentine nobles, exudes timeless charm and sophistication. The grand building is just steps away from iconic landmarks like the Cathedral and Santa Maria Novella Train Station. Luxurious Accommodations: Indulge in air-conditioned rooms adorned with satellite TV, a minibar, and some with exquisite furniture and frescoed ceilings. The perfect blend of modern comfort and classic style awaits you. Cultural Heritage: Immerse yourself in the rich history of Hotel Martelli as you explore communal areas adorned with original frescoes and antique furnishings. Start your day with a delightful continental breakfast amidst this historical ambiance. Experience the allure of Hotel Martelli and book your stay today to bask in luxury and history seamlessly intertwined.

Highlights

Historic Florence Location

Situated just steps from the Cathedral and Santa Maria Novella Train Station, Hotel Martelli offers an authentic Florentine experience.

Elegant Guest Comfort

Enjoy air-conditioned rooms with satellite TV, a minibar, and classic furnishings, ensuring a luxurious and comfortable stay.

Rich Cultural Atmosphere

Explore communal areas with original frescoes and antique furnishings, complemented by a delightful continental breakfast.

Facilities

  • Parking
  • Private parking
  • Parking garage
All 37 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Room service
  • Heating
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Tour desk
  • Ironing service
  • Dry cleaning
  • Breakfast in the room
  • Non-smoking throughout
  • Daily housekeeping
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Fire extinguishers
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Key access
  • Screens / Barriers between staff and guests for safety

Check-in & checkout

Check-in
02:00 PM – 12:00 AM
Check-out
11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness6.7

    Multiple reports of insect presence and cleanliness issues.

  • Service8.7

    Staff praised for helpfulness but with mentions of a specific rude receptionist.

  • Location9.2

    Convenient and excellent location for exploring Florence.

  • Room Quality7.7

    Generally comfortable rooms but with some issues reported (e.g., small bathrooms).

  • Amenities7.7

    Basic amenities noted, some guests desire enhancements.

  • Value for Money8.2

    Good value for central location and room comfort.

  • Food and Beverage7.2

    Breakfast options were limited and not varied.

  • Overall Experience8.2

    Guests generally enjoyed their stay despite some shortcomings.

Guest reviews

Sandra · 7/10

Very well-placed hotel with very friendly staff

Very well-placed hotel with very friendly staff

Nothing particular

Fouquet · 10/10
Santino · 10/10

We had a very pleasant stay at Hotel Martelli. The location is excellent — just a few minutes' walk from both Santa Maria del Fiore and the train station, which made it extremely convenient for exploring Florence. The staff were always polite and helpful. **Our towels and bed linen were changed every day**, and toiletries such as shower gel and body lotion were replenished daily. The room was very well looked after. Breakfast was good and satisfying, although you do need to get up fairly early for it. Everything was straightforward and well organised. There were no problems leaving and collecting the room key, and when I had to leave the hotel at around 5 a.m., I could simply check out without any difficulty. I was also given a clear statement showing all the charges. The only small negative experience was with a book I had accidentally spilled some water on and left open on the bed to dry. It was moved while the bed linen was being changed and was slightly torn. The damage was minor, but it was still a little disappointing. Overall, an excellent location, good breakfast, attentive housekeeping and friendly staff. **I would happily stay here again.**

We had a very pleasant stay at Hotel Martelli. The location is excellent — just a few minutes' walk from both Santa Maria del Fiore and the train station, which made it extremely convenient for exploring Florence. The staff were always polite and helpful. **Our towels and bed linen were changed every day**, and toiletries such as shower gel and body lotion were replenished daily. The room was very well looked after. Breakfast was good and satisfying, although you do need to get up fairly early for it. Everything was straightforward and well organised. There were no problems leaving and collecting the room key, and when I had to leave the hotel at around 5 a.m., I could simply check out without any difficulty. I was also given a clear statement showing all the charges. The only small negative experience was with a book I had accidentally spilled some water on and left open on the bed to dry. It was moved while the bed linen was being changed and was slightly torn. The damage was minor, but it was still a little disappointing. Overall, an excellent location, good breakfast, attentive housekeeping and friendly staff. **I would happily stay here again.**

Sofiya · 9/10

Location. But most of all, the amazing lady at reception (didn’t catch her name 🤦🏼‍♀️). She helped with hiring a vehicle, gave suggestions on places to visit. But most of all, was so friendly and welcoming at every interaction

Location. But most of all, the amazing lady at reception (didn’t catch her name 🤦🏼‍♀️). She helped with hiring a vehicle, gave suggestions on places to visit. But most of all, was so friendly and welcoming at every interaction

Jacinda · 9/10
Philippe · 8/10

Really lovely stay, it's a little dated. But very clean and comfortable. The staff are great

Really lovely stay, it's a little dated. But very clean and comfortable. The staff are great

Emily · 10/10

Absolutely amazing building, well-preserved architectural history

Absolutely amazing building, well-preserved architectural history

Nia · 10/10