San Francisco, US

Hotel 32One

321 Grant Ave

3 stars · Guest score 8.3/10

About this hotel

Prime Location in Chinatown Located next to the iconic Dragon Gate in Chinatown, Hotel32One offers a unique and culturally rich experience for guests. With Union Square just a short walk away, guests can easily explore the vibrant shopping and dining scene of San Francisco. Comfortable and Well-Equipped Rooms Guests can relax in the cozy guest rooms featuring modern amenities such as a flat-screen TV, free WiFi, and a private bathroom stocked with complimentary toiletries. The thoughtful additions like a hairdryer ensure a comfortable stay for all visitors. Convenient Services and Accessibility Enjoy the convenience of a 24-hour reception, free coffee, and tea in the lobby area, making it easy for guests to unwind or kickstart their day. With proximity to the airport, popular attractions like Grace Cathedral, and the iconic cable car system, exploring the city is hassle-free. Experience the charm and convenience of Hotel32One - book your stay now!

Highlights

Prime Chinatown Location

Situated next to Dragon Gate, Hotel32One puts you within walking distance of Union Square and the vibrant shopping and dining scene of San Francisco.

Comfortable Guest Rooms

Relax in modern rooms equipped with flat-screen TVs, free WiFi, and private bathrooms with complimentary toiletries for a cozy stay.

Convenient Amenities

Enjoy 24-hour reception, free coffee and tea in the lobby, and easy access to nearby attractions like Grace Cathedral and cable cars.

Facilities

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • 24-hour front desk
  • Heating
  • Lift / Elevator
  • Luggage storage
  • Safety deposit box
  • Fax/photocopying
  • Soundproof rooms
  • Facilities for disabled guests
  • Non-smoking throughout
  • Daily housekeeping
  • Shared lounge/TV area
  • ATM/cash machine on site
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Contactless check-in/check-out
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Key access
  • CCTV in common areas
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Key card access

Check-in & checkout

Check-in
03:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.6

    Several reviews mentioned issues with cleanliness, such as dirty rooms and lack of housekeeping.

  • Service9.1

    Numerous mentions of friendly and accommodating staff across various reviews.

  • Location9.1

    Consistently highlighted as a major benefit, being central and close to attractions.

  • Room Quality8.1

    Rooms described as clean and spacious, but some layout issues mentioned.

  • Amenities7.6

    Basic amenities available, with some guests noting a lack of additional features.

  • Value for Money8.1

    Mixed reviews on value, with some finding it suitable for a city stay but others feeling it's overpriced.

  • Food and Beverage8.1

    Limited food options mentioned but complimentary drinks at the bar noted positively.

  • Overall Experience8.6

    General satisfaction expressed but tempered by some cleanliness concerns.

Guest reviews

Lawrence · 10/10

The hotel room itself was spacious and overall really nice. Comfy bed and was clean.

The hotel room itself was spacious and overall really nice. Comfy bed and was clean.

It could do with a toilet in the lobby area for guests before check in.

Mollie · 10/10

Room in a good location - safe street, right next to the gate of China Town. The hotel is very well maintained. The room was not tiny, two people fit, but without much space (with 3 suitcases per person). The bathroom was very neat - a very nice aspect was the bathtub shower.

Room in a good location - safe street, right next to the gate of China Town. The hotel is very well maintained. The room was not tiny, two people fit, but without much space (with 3 suitcases per person). The bathroom was very neat - a very nice aspect was the bathtub shower.

After check-in (around 9 pm) we were not told much about what is in the hotel - we found out about the coffee bar on the ground floor in the lobby ourselves. We were not explained how the room cleaning works - when checking out, we noticed that you have to "request" cleaning by hanging a sign, however, the tip bag for cleaning was visibly left on the desk. The shower was a bit tricky to use - quite non-intuitive. A big problem is the carpets in the hallway - it's very difficult to move there with suitcases.

Joanna · 8/10
chahrazad · 7/10
Chi · 8/10

Clean and beautiful hotel with a top location in the middle of the city. We could reach almost all tourist activities on foot. All staff members were very friendly and accommodating.

Clean and beautiful hotel with a top location in the middle of the city. We could reach almost all tourist activities on foot. All staff members were very friendly and accommodating.

Unfortunately, the rooms are not as "bright" and "modern" as shown in the photos, so we were slightly disappointed. The rooms also appear larger and more spacious in the photos than they actually are. Also, the elevator is a bit "wobbly", so you have a slightly strange feeling in your stomach on every ride. ;-)

Alexander · 8/10

Staff services are excellent

Staff services are excellent

Lawrence · 10/10

Nice that the suitcases could stay until 5:00 pm the next day. Friendly and helpful staff.

Nice that the suitcases could stay until 5:00 pm the next day. Friendly and helpful staff.

Robert · 8/10