Houston, US

Best Western Premier Houston Downtown/Convention Center Hotel

1810 Bell St

Independent hotel · Guest score 7.8/10

About this hotel

Prime Location Located just minutes away from Houston's top attractions, including the Toyota Center and Convention Center, our hotel is the perfect choice for both leisure and business travelers. Modern Amenities Our rooms are designed to cater to your every need, featuring cable TV, a work desk, and a cozy ergonomic chair. Enjoy the convenience of having a refrigerator, microwave, and coffee machine in your room, along with a private bathroom stocked with complimentary toiletries. Fantastic Facilities Indulge in our indoor pool, stay productive in the business center, or keep up with your workout routine in our fitness center. With guest laundry services and free parking, we ensure a hassle-free stay for all our guests. Experience the best of Houston at Holiday Inn Express Hotel & Suites Houston - Downtown Convention Center. Book your stay now for an unforgettable trip!

Highlights

Prime Location

Just minutes from Houston's top attractions like the Toyota Center and Convention Center, perfect for exploring the city.

Comfort & Convenience

Enjoy modern rooms with cable TV, a work desk, refrigerator, microwave, and complimentary toiletries for a relaxing stay.

Facilities & Amenities

Take a dip in the indoor pool, stay active in the fitness center, and benefit from guest laundry and free parking.

Facilities

  • Parking
  • Swimming pool
  • Private parking
  • Accessible parking
  • Indoor pool
All 39 facilities
  • WiFi available
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Business center
  • Heating
  • Family rooms
  • Laundry
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Facilities for disabled guests
  • Hot tub/Jacuzzi
  • Dry cleaning
  • Spa/wellness center
  • Daily housekeeping
  • ATM/cash machine on site
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Cashless payment available
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Shared stationery like menus, pens are removed
  • Physical distancing in dining areas
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • Delivered food - securely covered
  • Breakfast takeaway containers

Check-in & checkout

Check-in
03:00 PM
Check-out
11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness5.9

    There were multiple mentions of cleanliness issues including cockroaches and foul odors in the corridors.

  • Service9.3

    Overall, the staff received positive mentions, providing satisfactory service.

  • Location9.4

    The hotel's location was frequently highlighted as very convenient near the Toyota Center and city center.

  • Room Quality7.3

    Several reviews noted the rooms were old and in need of updates, although some mentioned comfort.

  • Amenities8.4

    The hotel offered free breakfast and parking, though some amenities were not functional.

  • Value for Money7.3

    Mixed feelings about value, with some reviews mentioning the price was high for the quality.

  • Food and Beverage7.9

    Breakfast was noted as okay but not exceptional, and mixed sentiments about food options.

  • Overall Experience6.8

    Overall experiences were largely unfavorably rated, with significant complaints overshadowing positives.

Guest reviews

Chris · 8/10

Great location.

Great location.

The work in progress around the downtown area.

Gualberto · 9/10

position close to Convention center

position close to Convention center

Breackfast very poor, Structure old, not very clean

Federico · 5/10

The inside was decorated nice.

The inside was decorated nice.

They lied about free breakfast. It was roaches in the bathroom. The charger ports didn't work. The front desk doesn't know how anything works.

Erma · 2/10

They had everything I needed towels for the pool, refreshments to buy and food to eat

They had everything I needed towels for the pool, refreshments to buy and food to eat

-

Reymundo · 10/10
Reymundo · 10/10

the good thing of the whole place was the bed.

the good thing of the whole place was the bed.

it's dirty and smells. the chair is a torture. it is extrmely noisy.

Andreas · 3/10

Great position and good support from staff

Great position and good support from staff

The sound of the AC was particularly loud. The wifi was not fast.

Gwenola · 6/10