Prime Location
Cititel Mid Valley sits steps from Mid Valley Megamall, placing you in a lively KL hub with easy access to shopping, dining, and entertainment.
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Kuala Lumpur, MY
Cititel Mid Valley
Mid Valley City, Lingkaran Syed Putra
3 stars · Guest score 8/10
About this hotel
Prime Location near Mid Valley Megamall Cititel Mid Valley is just steps away from the popular Mid Valley Megamall, offering guests easy access to shopping, dining, and entertainment options. Comfortable Accommodation Each room at Cititel Mid Valley is equipped with tea/coffee makers, minibars, and cable TV channels for a comfortable stay. Convenient Amenities and Services Enjoy free WiFi, in-house dining at Citi Café, and 24-hour room service at Cititel Mid Valley. Approach the 24-hour front desk for tour arrangements and concierge services. To book your stay at Cititel Mid Valley and experience convenience and comfort in the heart of Klang Valley, visit our website now!
Highlights
Warm, Attentive Service
Guests note friendly, responsive front desk and reliable room service to ensure comfortable stays.
Dining and In-Room Comfort
Enjoy Citi Café dining with in-room options and essentials like free WiFi, air conditioning, and tea/coffee facilities in sampled rooms.
Facilities
- Parking
- Valet parking
- Accessible parking
- Parking garage
All 48 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Non-smoking throughout
- Designated smoking area
- Concierge service
- Kid meals
- Electric vehicle charging station
- Wine/champagne
- Coffee Shop on site
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Contactless check-in/check-out
- Invoice provided
- Smoke alarms
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- 24-hour security
- Security alarm
- Key card access
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.0
Some reviews mention dirty conditions or lack of maintenance in the rooms.
- Service8.0
Mixed feedback; some reported good service while others faced issues during check-in.
- Location9.0
The hotel is praised for its convenient location above the Mid Valley Mall.
- Room Quality7.5
Rooms are described as small and occasionally in poor condition.
- Amenities8.0
Amenities such as contactless checkout and buffet breakfast options were positively noted.
- Value for Money8.5
Several reviews highlight the good prices for the quality offered.
- Food and Beverage8.0
Breakfast is noted for good value and quality.
- Overall Experience8.0
Overall a mix of satisfaction and complaints, but a reasonable choice for the price.