1 / 87

Cusco, PE

Novotel Cusco

San Augustin 239 Esquina

4 stars · Guest score 9.1/10

About this hotel

Historic Charm in the Heart of Cusco Modern Comforts : Novotel Cusco offers modern rooms with heating, cable TV, minibar, and room service 24/7. Some rooms even feature a flat-screen TV for added luxury. Gastronomic Delights : Indulge in international and local cuisine at La Cave Restaurant or enjoy a drink at the bar. The heated patio, covered by a stunning glass ceiling, provides a unique dining experience. Convenience at Your Fingertips : Benefit from free WiFi on public computers, a 24-hour reception, tour desk, and a second restaurant, Le Cote Jardin 365. Explore the nearby Plaza De Armas and the cathedral just 3 blocks away. Experience the best of Cusco at Novotel. Book your stay now!

Highlights

Prime Location in Cusco

Just three blocks from Plaza De Armas and the cathedral, immersing you in the city's historic charm and vibrant neighborhood.

Comfort and Service

Enjoy modern rooms with 24/7 room service, free WiFi, and a 24-hour reception for a seamless and relaxing stay.

Unique Dining Experience

Dine in style at La Cave Restaurant with international and local cuisine, or relax in the heated patio under a glass ceiling.

Facilities

Pet bowls
Pet basket

All 72 facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
Family rooms
Garden
Lift / Elevator
Laundry
Luggage storage
Airport shuttle
Bar
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Sauna
Dry cleaning
Breakfast in the room
Massage services
Packed lunches
Spa/wellness center
Non-smoking throughout
Daily housekeeping
Airport shuttle (additional charge)
Shuttle service (additional charge)
Concierge service
Special diet menus - on request
Wheelchair accessible
Kid meals
Snack bar
Wine/champagne
Airport drop off
Airport pick up
Fruits
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Breakfast takeaway containers
Key card access
Happy hour

Check-in & checkout

Check-in: 03:00 PM
Check-out: 12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness9.1
Rooms were clean and tidy, but some mentioned the need for updates.
Service10.0
Staff were consistently mentioned as friendly, helpful, and attentive.
Location9.5
Location was praised as convenient with close proximity to attractions.
Room Quality8.6
Rooms were described as basic but comfortable; some needed updating.
Amenities9.0
Good amenities, although a few guests suggested some updates.
Value for Money8.1
Mixed reviews; some felt it was overpriced compared to competitors.
Food and Beverage9.0
Breakfast received high praise for variety and quality.
Overall Experience9.6
Overall stay was enjoyable, especially highlighted for service.

Guest reviews

CESAR AGUSTO · 10/10

Cute
Cute
Flor · 8/10

The breakfast and the location
The breakfast and the location
I got a nice room.. but. Being next to the street, you can hear the horns of the noisy when the transfer buses drop off passengers. It's not the hotel's fault, but it's for other travelers to know
Cristian · 8/10

The variety of breakfast
The variety of breakfast
Notify the closing time of the main door
Jean Pierre · 10/10

Service, education of the employees
Service, education of the employees
Jeice · 10/10

The facilities are very beautiful and the spa is excellent. Excellent breakfast
The facilities are very beautiful and the spa is excellent. Excellent breakfast
There was no air conditioning. The sink furniture is very small, preventing any type of toiletry from being placed. There is only one hook for towels in a double room. They did not replace the water bottles, leaving the ones from the previous day half-used
Daniela · 8/10

Great hotel very central! Reception is truly amazing! The breakfast is complete. The staff is 5 stars.
Great hotel very central! Reception is truly amazing! The breakfast is complete. The staff is 5 stars.
fatmir · 10/10

The hotel restaurant does not have a good cost-benefit ratio. It's better to have lunch and dinner outside. Wonderful breakfast.
The hotel restaurant does not have a good cost-benefit ratio. It's better to have lunch and dinner outside. Wonderful breakfast.
Amanda · 9/10