Nearby Attractions & Vibe
Just 3 blocks from Plaza De Armas and the cathedral, Novotel Cusco places you in the heart of Cusco’s historic charm with easy access to dining and culture.
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Cusco, PE
Novotel Cusco
San Augustin 239 Esquina
4 stars · Guest score 9.1/10
About this hotel
Historic Charm in the Heart of Cusco Modern Comforts : Novotel Cusco offers modern rooms with heating, cable TV, minibar, and room service 24/7. Some rooms even feature a flat-screen TV for added luxury. Gastronomic Delights : Indulge in international and local cuisine at La Cave Restaurant or enjoy a drink at the bar. The heated patio, covered by a stunning glass ceiling, provides a unique dining experience. Convenience at Your Fingertips : Benefit from free WiFi on public computers, a 24-hour reception, tour desk, and a second restaurant, Le Cote Jardin 365. Explore the nearby Plaza De Armas and the cathedral just 3 blocks away. Experience the best of Cusco at Novotel. Book your stay now!
Highlights
Service & Comfort
Friendly, attentive staff and comfortable rooms with heating, minibar, and 24/7 room service help guarantee a smooth stay.
Dining & Amenities
La Cave and Le Cote Jardin offer international and local cuisine, plus a heated glass-ceiling patio for a memorable dining atmosphere.
Facilities
- Pet bowls
- Pet basket
All 72 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Family rooms
- Garden
- Lift / Elevator
- Laundry
- Luggage storage
- Airport shuttle
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Sauna
- Dry cleaning
- Breakfast in the room
- Massage services
- Packed lunches
- Spa/wellness center
- Non-smoking throughout
- Daily housekeeping
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Kid meals
- Snack bar
- Wine/champagne
- Airport drop off
- Airport pick up
- Fruits
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Breakfast takeaway containers
- Key card access
- Happy hour
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness9.1
Rooms were clean and tidy, but some mentioned the need for updates.
- Service10.0
Staff were consistently mentioned as friendly, helpful, and attentive.
- Location9.5
Location was praised as convenient with close proximity to attractions.
- Room Quality8.6
Rooms were described as basic but comfortable; some needed updating.
- Amenities9.0
Good amenities, although a few guests suggested some updates.
- Value for Money8.1
Mixed reviews; some felt it was overpriced compared to competitors.
- Food and Beverage9.0
Breakfast received high praise for variety and quality.
- Overall Experience9.6
Overall stay was enjoyable, especially highlighted for service.