Houston, US

The Whitehall Houston

1700 Smith St

4 stars · Guest score 9/10

About this hotel

Luxurious Amenities and Dining Options Indulge in a stay at The Whitehall Houston, boasting 3 exquisite restaurants, a round-the-clock fitness center, and a stunning rooftop pool with a sun deck for ultimate relaxation. Convenient Location and Nearby Attractions Nestled in downtown Houston, our hotel is just a stone's throw away from the Toyota Center and a short drive to popular spots like NRG Stadium, Minute Maid Park, and the Houston Museum District. Unmatched Comfort and Services Experience top-notch hospitality with free high-speed WiFi, in-room coffee makers, and a dedicated work desk. With meeting facilities for 500 guests and valet parking, every aspect of your stay is meticulously catered to. Book now for an unforgettable Houston experience at The Whitehall!

Highlights

Prime Downtown Location

Situated in downtown Houston, close to the Toyota Center, NRG Stadium, Minute Maid Park, and the Houston Museum District.

Exceptional Guest Comfort

Enjoy free high-speed WiFi, in-room coffee makers, and dedicated workspaces for a seamless and relaxing stay.

Luxury Amenities & Dining

Savor three exquisite restaurants, a 24-hour fitness center, and a rooftop pool with a sun deck for ultimate relaxation.

Facilities

  • Parking
  • Swimming pool
  • Valet parking
  • Private parking
  • Outdoor pool
  • Pet bowls
  • Fence around pool
All 54 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Heating
  • Family rooms
  • Pets allowed
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Facilities for disabled guests
  • Meeting/banquet facilities
  • Dry cleaning
  • Non-smoking throughout
  • Sun terrace
  • Daily housekeeping
  • Designated smoking area
  • Shared lounge/TV area
  • Minimarket on site
  • Concierge service
  • Wheelchair accessible
  • ATM/cash machine on site
  • Toilet with grab rails
  • Shuttle service (free)
  • Coffee Shop on site
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • CCTV outside property
  • CCTV in common areas
  • 24-hour security

Check-in & checkout

Check-in
03:00 PM
Check-out
12:00 PM

What's nearby

  • Space Center Houston (NASA Johnson Space Center visitor center)40 km
  • Houston Theater District0.4 km
  • Discovery Green0.5 km
  • George R. Brown Convention Center0.5 km
  • Toyota Center0.7 km
  • Minute Maid Park0.9 km
  • Museum of Fine Arts, Houston3.6 km
  • Houston Museum of Natural Science3.7 km
  • George Bush Intercontinental Airport (IAH)32 km
  • Main Street Square (METRORail) Station0.3 km

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.5

    Several reviews mention mold, dirt, and damage in the room.

  • Service10.0

    Positive feedback for staff, especially Sheryl and John.

  • Location9.5

    Location was generally appreciated, though there are concerns about safety.

  • Room Quality8.0

    Mixed sentiments; initial room had several issues with cleanliness and maintenance.

  • Amenities9.0

    Some amenities present, but significant issues noted with room facilities.

  • Value for Money8.5

    Surprise fees contributed to a negative take on value.

  • Food and Beverage10.0

    Multiple mentions of great food enhance this score.

  • Overall Experience9.5

    General satisfaction reported but marred by issues leading to a strong warning.

Guest reviews

The location and the staff

The location and the staff

It's a bit old

Mohamed · 9/10
Jonathan · 1/10
Dearricka · 10/10
Ryean · 10/10
Xiomara · 8/10
Simone · 9/10

L'emplacement et le personnel aussi la nourriture est excellente.

L'emplacement et le personnel aussi la nourriture est excellente.

Les chambres n'ont pas de ventilation, pas de moyen pour l'air frais d'entrer dans la chambre. Les fenêtres sont collées et la ventilation de la salle de bains ne fonctionne pas. Pour le prix des chambres, je pensais que ce ne serait pas un problème mais cela rend le séjour inconfortable.

Marvin · 6/10
Doctor X. · 10/10