Kraków Neighborhood
Located in Kraków, the hotel offers easy access to the city's attractions and vibrant local atmosphere.
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Kraków, PL
Booking Hotel & Spa
Radzikowskiego 109
5 stars · Guest score 8/10
About this hotel
Luxurious Accommodation The 5-star Crown Piast Hotel & Park offers classically decorated rooms with free Wi-Fi, air-conditioning, and LED TVs. Each room is spacious and furnished with classic furniture, ensuring a comfortable stay for guests. Recreational Facilities Guests can enjoy the hotel's tennis courts and monitored parking, adding convenience and leisure to their stay. The availability of bicycle rental services provides opportunities for exploring the surrounding area, making it an ideal choice for active travelers. Dining Experience Indulge in a delicious breakfast at the hotel restaurant, Anturium, and savor lunches and desserts at the Coffee Bar or the Karczma Regionalna amidst the lush garden surroundings. The variety of dining options ensures a delightful culinary experience for guests. Experience luxury, leisure, and culinary delights at Crown Piast Hotel & Park. Book your stay now for an unforgettable experience.
Highlights
Comfort & Service
Enjoy spacious, classically decorated rooms with modern amenities and attentive service for a relaxing stay.
Dining & Leisure
Savor regional cuisine at the hotel’s restaurant and unwind with recreational facilities like tennis courts and bicycle rentals.
Facilities
- Parking
- Free Parking
- Swimming pool
- Outdoor pool
- Accessible parking
- Pet bowls
- Fence around pool
All 81 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Family rooms
- Garden
- Pets allowed
- Hiking
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Sauna
- Dry cleaning
- Spa/wellness center
- Non-smoking throughout
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Special diet menus - on request
- Wheelchair accessible
- Allergy-free room
- Kid meals
- Toilet with grab rails
- Emergency cord in bathroom
- Outdoor furniture
- Picnic area
- Wine/champagne
- Airport drop off
- Airport pick up
- Fruits
- Outdoor fireplace
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Screens / Barriers between staff and guests for safety
- Delivered food - securely covered
- Security alarm
- Walking tours
- Breakfast takeaway containers
- Key card access
- Tour/class on local culture
Check-in & checkout
- Check-in
- 04:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness9.2
Multiple reviews explicitly call the property clean, well-maintained and tidy (e.g., 'beautiful, clean, and well-maintained', 'Cistota'). Minor wear on door frames noted in one review but overall strong cleanliness sentiment.
- Service9.0
Service is frequently praised (friendly, welcoming staff; 'Офіціанти супер!', 'Personale var hufelig' positive), though there are isolated negatives (slow/dishonest reception member, queuing at check-in). Overall sentiment is clearly positive, supporting a high score.
- Location8.6
Mixed mentions: some guests say location is fine/very good and parking is a plus, one notes it is 4.5 km from centre. Overall sentiment leans positive (good surroundings/parking), so the score is above average.
- Room Quality7.0
Several guests report room issues: poor or inconsistent air conditioning, almost no power outlets, fridge not working, doors sticking and visible wear — these reduce the score despite comments about large rooms and comfort.
- Amenities7.6
Amenities (pool, spa, parking included) are valued and often mentioned positively, but there are repeated complaints about pool being cold or opening late, disappointing spa/sauna experience and missing indoor facilities, so rating is moderate.
- Value for Money6.5
Several reviews explicitly call the hotel expensive for the quality (restaurant/bar overpriced, not matching a 5-star expectation). Value sentiment is notably negative, hence the lower score.
- Food and Beverage7.1
Food feedback is mixed: some praise breakfast and steaks, others find breakfast ordinary/poor or food not properly cooled and limited in variety; restaurant quality vs price is a common complaint.
- Overall Experience9.0
Many guests report an overall comfortable and pleasant stay (beautiful property, friendly staff, included amenities), though a minority had strong negative experiences. Net sentiment is positive; score is elevated to balance weaker category scores per overall target.
Guest reviews
Close to the center
Close to the center
Service and if you declare that you are staying with a dog, then why is there a problem when the dog is left alone in the room for a moment. If I informed in advance that the dog would be alone for 2 hours. There were calls that the temporary barking of the dog bothered everyone.
The hotel is not new, but well-maintained. It is located in a park and has its own parking. Grocery stores and a shopping center are within walking distance. The beds in the rooms are comfortable, the air conditioning works fantastically, and the toiletries are sufficient. The room has an electric kettle and a refrigerator. The staff returned my forgotten items two hours after check-out.
The hotel is not new, but well-maintained. It is located in a park and has its own parking. Grocery stores and a shopping center are within walking distance. The beds in the rooms are comfortable, the air conditioning works fantastically, and the toiletries are sufficient. The room has an electric kettle and a refrigerator. The staff returned my forgotten items two hours after check-out.
Far from the city but a pastoral and beautiful place. Good breakfast
Far from the city but a pastoral and beautiful place. Good breakfast
The spa was not provided as expected