Segovia Regency

Av Chapultepec 328

4 stars · Guest score 8.3/10

About this hotel

Luxurious Accommodations The Segovia Regency Hotel offers spacious and elegantly designed rooms, providing a comfortable and relaxing atmosphere for guests to unwind after a long day of work or exploration. Convenient Location Located in the heart of the city, our hotel provides easy access to major business centers, tourist attractions, and shopping venues, making it convenient for all types of travelers. Exceptional Service Our dedicated staff members are committed to ensuring that every guest experiences top-notch service and hospitality throughout their stay, creating memorable moments and exceeding expectations. Book your stay at the Segovia Regency Hotel now and indulge in a truly special hotel experience!

Highlights

Prime Downtown Location

Situated in the heart of Mexico City, close to major attractions, shopping, and business centers for convenient exploration.

Exceptional Guest Service

Dedicated staff ensure a comfortable stay with attentive hospitality that exceeds expectations.

Elegant Accommodations & Dining

Enjoy spacious rooms and distinctive amenities designed for relaxation, along with inviting dining options.

Facilities

Parking
Free Parking
Valet parking
Private parking

All 45 facilities

Non-smoking rooms
24-hour front desk
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Bar
Tour desk
Facilities for disabled guests
Breakfast in the room
Packed lunches
Non-smoking throughout
Private check-in/check-out
Daily housekeeping
Designated smoking area
Concierge service
Kid meals
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
Process in place to check health of guests
Access to health care professionals
24-hour security
Delivered food - securely covered
Security alarm
Breakfast takeaway containers
Key card access

Check-in & checkout

Check-in: 03:00 PM
Check-out: 01:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness6.5
Some rooms were not clean, with dirty sinks and bad odors.
Service9.0
Service was considered standard, with some staff being very helpful.
Location9.5
Perfect location for easy mobility, close to metro and main attractions.
Room Quality7.5
Rooms are adequate, but some are old and uncomfortable.
Amenities8.0
Basic amenities; some rooms lack an AC.
Value for Money9.0
Good value for what you pay, despite some issues.
Food and Beverage8.5
Restaurant food was good, but there were service issues.
Overall Experience8.5
Overall experience was positive, but had notable issues.

Guest reviews

Price
Price
Dated decor
leyla · 7/10

I liked the silence and comfort, nobody bothers and it is a nice place to come and sleep
I liked the silence and comfort, nobody bothers and it is a nice place to come and sleep
Maybe a little more cleaning in the room would be good
Luis David · 9/10

Excellent attention from all the staff...
Excellent attention from all the staff...
They do not provide a bottle of water
Jessica · 9/10

Well-located and clean hotel with everything you need for a short stay. Good restaurant.
Well-located and clean hotel with everything you need for a short stay. Good restaurant.
Luggage service is very inflexible as they do not allow access to your suitcase once you have left it. Facilities a bit outdated, especially the bathroom.
Javier · 7/10

Jose · 10/10

Francisco · 7/10

I did not have breakfast at the hotel, it was just the stay as I took the opportunity to explore the city
I did not have breakfast at the hotel, it was just the stay as I took the opportunity to explore the city
That the room did not have air conditioning
Sara · 10/10

The location and the restaurant provide very good service
The location and the restaurant provide very good service
That the room is very small and the bathroom is tiny
Victor · 8/10