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Madrid, ES
Hotel Moderno Puerta del Sol
Calle Arenal 2
3 stars · Guest score 8.8/10
About this hotel
Prime Location in Madrid's Heart Located beside Puerta del Sol Square, Hotel Moderno Puerta del Sol offers a prime spot just steps away from Plaza Mayor. The central location makes it a perfect choice for exploring the vibrant city of Madrid. Comfortable Rooms with Modern Amenities The air-conditioned rooms at the hotel are equipped with satellite TV, free Wi-Fi, a safe, and a telephone. The modern bathrooms feature a relaxing bath and a hairdryer, with some rooms even boasting a luxurious hydromassage bath for ultimate relaxation. Convenient Services and Facilities Start your day with a delicious buffet breakfast featuring home-made fruit salads and cakes. Take advantage of room service or unwind in the comfortable lounge. The hotel also offers airport transfers, car rental services, and a helpful concierge to assist with event tickets and tours. Book your stay at Hotel Moderno Puerta del Sol for a memorable Madrid experience.
Facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Heating
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Tour desk
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Non-smoking throughout
- Daily housekeeping
- Shared lounge/TV area
- Concierge service
- Vending machine - drinks
- Wine/champagne
- Fruits
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- CCTV outside property
- CCTV in common areas
- Access to health care professionals
- Delivered food - securely covered
- Security alarm
- Walking tours
- Key card access
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.6
Generally reported as very clean in multiple reviews (clean rooms, daily cleaning). A small number of mentions (hairs on bathroom floor) slightly reduced the score.
- Service9.5
Staff repeatedly described as very friendly, helpful and responsive (including late-night assistance resolving noisy neighbors); multiple positive mentions across languages justify a high score.
- Location9.8
Overwhelmingly praised as excellent/central, right on the main square and within walking distance of major sights — the strongest positive theme in the reviews.
- Room Quality8.7
Rooms described as modern, well furnished and generally comfortable with good soundproofing for a central location, though several guests noted rooms can be small.
- Amenities7.0
Some consistent negatives: lack of in-room fridge, limited parking assistance, and at least one mention of Wi‑Fi needing improvement — lowers the amenities score.
- Value for Money9.0
Multiple comments highlight good value and convenience for families and tourists, indicating strong perceived value.
- Food and Beverage8.9
Breakfast is frequently praised for variety and quality, though a few guests found it slightly lacking; overall sentiment is very positive.
- Overall Experience8.9
Overall experience is very positive across reviews: excellent location, attentive staff, clean/modern rooms and good breakfast lead to high overall satisfaction.