Nearby Attractions & Vibe
Short drives to Playa Delfines, Museo Maya de Cancún, MUSA, El Rey Ruins, La Isla Shopping Village, Coco Bongo, Isla Mujeres and Cancún International Airport make it easy to explore the area.
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Cancún, MX
Crown Paradise Club Cancun - All Inclusive
Boulevard Kukulcan Km 18.5
5 stars · Guest score 8.2/10
About this hotel
Water Park and Spa The hotel boasts an exciting water park with 8 water slides for endless fun in the sun. Indulge in relaxation at The Spa with rejuvenating hair and body treatments. Luxurious Rooms and Amenities Each spacious room offers a balcony with stunning ocean views, along with essential amenities like air conditioning, satellite TV, refrigerator, and a coffee maker. Diverse Dining Options and On-Site Activities Savor a variety of cuisines at the hotel's 7 restaurants, from Japanese specialties to Italian dishes. Take advantage of free on-site activities like mini-golf and billiards for a memorable stay. Book now to experience the ultimate Cancun getaway at Crown Paradise Cancun!
Highlights
Service & Comfort
Guests praise excellent service and a smooth stay, with attentive staff supporting a relaxing experience and comfortable, well-equipped rooms.
Amenities & Dining
Multi-restaurant dining and a water park with slides, plus on-site activities, offer varied recreation and culinary options for every day.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
- Accessible parking
- Parking garage
- Pool bar
- Infinity pool
- Kids' pool
- Fence around pool
All 104 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Terrace
- Family rooms
- Garden
- Lift / Elevator
- Laundry
- Luggage storage
- Fishing
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Golf course
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Tennis court
- Children's playground
- Diving
- Massage services
- Windsurfing
- Games room
- Snorkelling
- Spa/wellness center
- Barber/beauty shop
- Table tennis
- Currency exchange
- Mini golf
- Babysitting/child services
- Billiards
- Karaoke
- Non-smoking throughout
- Sun terrace
- Daily housekeeping
- Designated smoking area
- Shared lounge/TV area
- Board games/puzzles
- Beachfront
- Minimarket on site
- Concierge service
- Kid meals
- Snack bar
- Kids' outdoor play equipment
- Water park
- ATM/cash machine on site
- Indoor play area
- Kid-friendly buffet
- Evening entertainment
- Public Bath
- Kids' club
- Nightclub/DJ
- Entertainment staff
- Outdoor furniture
- Spa/wellness center services
- Beauty Services
- Fitness/spa locker rooms
- Yoga classes
- Tennis equipment
- Manicure
- Pedicure
- Hair Salon Services
- Beach
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- 24-hour security
- Security alarm
- Mobile app for room service
- Live music/performance
- Themed dinner nights
- Broadcast Live sport events
- Aerobics
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
What's nearby
- Chichén Itzá175 km
- Museo Maya de Cancún4.0 km
- Museo Subacuático de Arte (MUSA)6.0 km
- La Isla Shopping Village8.0 km
- Coco Bongo (nightlife/entertainment)9.0 km
- Isla Mujeres12 km
- Cancún International Airport (CUN)14 km
- Playa Delfines3.0 km
- Zona Arqueológica El Rey (El Rey Ruins)6.0 km
- Central de Autobuses de Cancún (ADO)18 km
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.4
Received a negative sentiment due to issues with documentation regarding the environmental fee.
- Service8.3
Overall excellent service mentioned, though a specific instance of delay was noted.
- Location8.4
Standard quality for this hotel tier.
- Room Quality8.3
Standard quality for this hotel tier.
- Amenities7.9
Elevator issues mentioned, needing improvement.
- Value for Money8.3
Standard quality for this hotel tier.
- Food and Beverage8.9
Great food highlighted positively in the review.
- Overall Experience8.1
The overall experience is affected by the service issue but balanced by good food.
Guest reviews
La limpieza de nuestras 2 avitaciones la señora Mari Chan estubo atendiendo nuestras avitaciones y quedamos muy contentos, el club nuestros hijos estubieron muy contentos con todas las actividades, los restaurantes a la carta y el personal que nos atendió lo recomendó
La limpieza de nuestras 2 avitaciones la señora Mari Chan estubo atendiendo nuestras avitaciones y quedamos muy contentos, el club nuestros hijos estubieron muy contentos con todas las actividades, los restaurantes a la carta y el personal que nos atendió lo recomendó
Hemos estado visitando el hotel por más de 3 años En esta ocasión ablare breve de una empleada del restauran la palapa que me iso pasar un mal día el día Martes fui a la estación de los licuados y la empleada Elizabeth estaba atendiendo con una pésima actitud le pedí 2 licuados y sentí que me los aventó y su mirada hera muy fuerte como molesta pedí ablar con su Manager, su servicio de esta persona no estubo al nivel de sus demás compañeros ☹️
staff is nice , place is clean
staff is nice , place is clean
a bit of smell on the rooms
Todo
Todo
Los restaurantes que hay que reservar obligatorio
1. La playa de este hotel es espectacular 2. A pesar de que estaba lleno siempre encontramos sillas vacias en la piscina. 3. El baby Paradise y parque acuatico para niños 4. Tiendas en el lobby para compras 5. Ubicación muy céntrica.
1. La playa de este hotel es espectacular 2. A pesar de que estaba lleno siempre encontramos sillas vacias en la piscina. 3. El baby Paradise y parque acuatico para niños 4. Tiendas en el lobby para compras 5. Ubicación muy céntrica.
1. Check in demorado y a pesar de que lo hicimos a la 1pm nos entregaron las habitaciones a las 4pm (cuando las entregaban supuestamente a las 3pm) 2. Pocos elevadores. En nuestra torre que es inmensa solo 3 elevadores y una noche 2 estaban dañados. Fue una odisea subir y bajar. 3. Comida normal, nada extraordinario. Jugos y postres insipidos. 4. IMPOSIBLE reservar en un restaurante a la carta. 5. NO DAN BOTELLAS de agua en la habitacion. Tienes que ir con una jarra a llenar en el pasillo tu agua 6. Minibar de la habitacion con poca variedad. Honestamente no regresaría, aunque la pase aceptable.
Los toboganes
Los toboganes
Fue todo excelente