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Sao Paulo, BR
Golden Tower Pinheiros by Fênix Hotéis
Deputado Lacerda Franco, 148
4 stars · Guest score 8.1/10
About this hotel
Luxurious Accommodation in Pinheiros District Convenient Location : Situated near vibrant avenues and popular districts, our 4-star hotel offers easy access to shopping, entertainment, and cultural hotspots. Delicious Dining Options : Indulge in a diverse breakfast buffet and international cuisine at Restaurante Mediterrâneo and Riviera Bar, ensuring a delightful culinary experience throughout your stay. Modern Amenities : Enjoy our outdoor pool on the terrace, free internet access, and the convenience of private parking, making your visit to São Paulo comfortable and stress-free. Experience the perfect blend of comfort and convenience at Golden Tower Pinheiros by Fênix Hotéis. Book your stay now!
Facilities
- Parking
- Swimming pool
- Valet parking
- Private parking
- Outdoor pool
- Accessible parking
- Parking garage
All 69 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Bar
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Sauna
- Dry cleaning
- Non-smoking throughout
- Sun terrace
- Daily housekeeping
- Special diet menus - on request
- Grocery deliveries
- Kid meals
- Snack bar
- Outdoor furniture
- Wine/champagne
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Mobile app for room service
- Happy hour
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness6.8
Negative mentions about cleanliness, including dust and poor maintenance.
- Service8.8
Generally positive mentions, with some concerns about initial staff interactions.
- Location8.8
Multiple reviews highlight the positive location of the hotel.
- Room Quality7.8
Mixed comments on room size and amenities, some concerns about outdated facilities.
- Amenities7.3
Amenities received some positive notes, but several items were missing or defective.
- Value for Money8.3
Mixed reviews about value; good offerings but some felt it was overpriced.
- Food and Beverage8.8
Positive notes on breakfast quality and dining experience.
- Overall Experience8.3
Overall satisfaction was positive, though issues impacted the stay.
Guest reviews
Friendliness of the staff and cleanliness of the rooms.
Friendliness of the staff and cleanliness of the rooms.
The bathroom needs maintenance, the toilet was quite stained, and the bathroom as a whole needs renovation. The cleanliness was impeccable.
Nothing
Nothing
Furniture maintenance needs improvement. Parking service is not available when needed.
Breakfast
Breakfast
Needs improvement in cleanliness
Breakfast
Breakfast
Needs improvement in cleanliness
Shower
Shower
Nothing
The physical facilities, especially the bathroom and the room, are great.
The physical facilities, especially the bathroom and the room, are great.
The staff seemed not very well trained to assist the customer, as there was no one available to help with luggage, nor to identify the guest in the restaurant during breakfast.
Everything.
Everything.
Nothing to complain about.