Kraków, PL

Hotel Ibis Krakow Centrum

Ul. Syrokomli 2

3 stars · Guest score 8.4/10

About this hotel

Riverside Retreat with Modern Comforts Spacious Rooms with Free Wi-Fi : Enjoy quiet and roomy accommodations with complimentary Wi-Fi, perfect for relaxation or catching up on work. Convenient Location : Explore Kraków with ease, located just a short walk from the Main Market Square, Wawel Castle, and the vibrant Kazimierz district. Dining and Amenities : Indulge in a delicious breakfast spread, dine at the Ibis Kitchen restaurant, and unwind with a drink at the 24-hour bar. Ready to experience comfort and convenience by the River Vistula? Book your stay at Ibis Kraków Centrum today!

Facilities

  • Parking
  • Private parking
  • Accessible parking
  • Parking garage
All 65 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant
  • Room service
  • Heating
  • Pets allowed
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Cycling
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Dry cleaning
  • Non-smoking throughout
  • Private check-in/check-out
  • Shuttle service (additional charge)
  • Special diet menus - on request
  • Wheelchair accessible
  • Kid meals
  • ATM/cash machine on site
  • Toilet with grab rails
  • Adult only
  • Lower bathroom sink
  • Higher level toilet
  • Wine/champagne
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Delivered food - securely covered
  • Security alarm
  • Key card access

Check-in & checkout

Check-in
04:00 PM – 12:00 AM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.1

    Most reviews appreciated cleanliness, but some mentioned issues with poor sound insulation.

  • Service8.9

    Multiple reviews highlighted the friendliness and attentiveness of the staff.

  • Location8.9

    Several reviews praised the perfect location for exploring the city.

  • Room Quality7.8

    While rooms were described as clean, some guests experienced issues like noise and small size.

  • Amenities8.0

    Amenities were mentioned positively, but some guests found the absence of a refrigerator inconvenient.

  • Value for Money8.2

    General sentiment indicated fair value, but some references to renovation impact were noted.

  • Food and Beverage8.7

    Breakfast received positive comments, especially the variety and quality of food.

  • Overall Experience8.4

    Guests expressed satisfaction despite some minor issues.

Guest reviews

Andjela · 10/10
Sylwia · 7/10

Very nice service at the reception

Very nice service at the reception

Everything ok

KATARZYNA · 10/10
Lukas · 8/10

Clean rooms, great location, nice buffet breakfast.

Clean rooms, great location, nice buffet breakfast.

Michelle Hsin Xuan · 10/10
Marco Sebastiano · 9/10

It is close to the city center and the castle. Great to explore the city.

It is close to the city center and the castle. Great to explore the city.

The TV in the room does not offer the option to stream from your own device. This would have been great to wind down after a long day of exploring especially as only Polish channels were available. Also, the evening staff at the hotel bar was very unfriendly. We went to different places the rest of the week.

Kevin · 8/10

Location

Location

Pay parking

Carlos · 8/10