San Francisco, US

FOUND Hotel, San Francisco

140 Mason Street

3 stars

About this hotel

Central Location in San Francisco Sonder at FOUND Union Square is conveniently situated in the heart of San Francisco, just steps away from Union Square and the Moscone Center. With easy access to transportation at the Powell Street BART and Muni station, exploring the city is a breeze. Modern Amenities Enjoy the convenience of free WiFi throughout the property at Sonder at FOUND Union Square. The 24-hour front desk and inviting common spaces ensure a comfortable stay. Additionally, take advantage of the on-site laundry facilities for added convenience during your visit. Near Major Attractions Explore iconic San Francisco landmarks such as City Hall and Coit Tower, located just a short distance from the hotel. With the San Francisco International Airport also within reach, Sonder at FOUND Union Square is the perfect choice for your stay in the city. Experience convenience and comfort at Sonder at FOUND Union Square - Book your stay now!

Highlights

Prime Downtown Location

Situated in the heart of San Francisco, close to Union Square, City Hall, and Coit Tower, with easy access to transportation hubs.

Guest-Centered Service

Enjoy 24-hour front desk support, free WiFi, and inviting common spaces designed for your comfort.

Modern Conveniences

Take advantage of on-site laundry facilities and other amenities that enhance your stay.

Facilities

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Restaurant
  • Business center
  • Family rooms
  • Lift / Elevator
  • Laundry
  • Bar
  • Non-smoking throughout
  • Daily housekeeping
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • Mobile app for room service

Check-in & checkout

Check-in
03:00 PM – 12:00 AM
Check-out
11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.5

    Some reviews noted cleanliness issues, such as hairs in the shower.

  • Service9.0

    Many reviews praised the staff for being friendly and helpful.

  • Location8.5

    Good location for access to the city and restaurants, although some found the neighborhood undesirable.

  • Room Quality7.0

    Rooms were described as tiny, with some dissatisfaction regarding the noise levels and the fit for larger bags.

  • Amenities8.0

    Standard amenities for a boutique hotel but missing some conveniences like a fridge.

  • Value for Money8.0

    Perceived as decent value for the price, despite some shortcomings.

  • Food and Beverage8.0

    Basic options available nearby as noted in the reviews.

  • Overall Experience8.0

    General consensus was a good experience with some noted issues.

Guest reviews

Jo-Hsien · 7/10
Edward · 8/10

Great location (2 min walking from the Powell Station), clean and comfortable rooms and shared facilities, attentive and helpful staff. Kitchen with water, ice and different kinds of coffee available for free.

Great location (2 min walking from the Powell Station), clean and comfortable rooms and shared facilities, attentive and helpful staff. Kitchen with water, ice and different kinds of coffee available for free.

The only issue was that not all outlets were working in the room. Apart from that, everything else was perfect!

Yollanda · 10/10

Very good location, objectively never felt unsafe even though it's not a very beautiful area (a street a little further ahead is definitely degraded), coffee machine in the common dining room with free drinks, modern bathroom with shower gel and apparently good quality shampoo dispenser, comfortable beds (we were in a room with a bunk bed).

Very good location, objectively never felt unsafe even though it's not a very beautiful area (a street a little further ahead is definitely degraded), coffee machine in the common dining room with free drinks, modern bathroom with shower gel and apparently good quality shampoo dispenser, comfortable beds (we were in a room with a bunk bed).

The room we stayed in has a window overlooking the internal balustrade, so there is no fresh air and the smell of chemicals (perhaps cleaning products) haunted us for 3 days. Very small size, perfect just for sleeping and taking a shower.

Giacomo · 8/10
Elsa · 9/10

I liked that there was a complimentary coffee machine

I liked that there was a complimentary coffee machine

The water dispenser was always empty, two out of 4 people ended up having BED BUG BITES!!! The carpet was disgusting with old gum and stains everywhere. They had a poster in the elevator indicating you can ask for slippers (subject to availability) and of course there were no slippers when I requested. Outside the building there were dangerous people at night in that part of downtown so now I know!!

Anna · 1/10
Zdravko · 6/10
Takuya · 10/10