New Orleans, US

Holiday Inn Express New Orleans - Arts District by IHG

936 Saint Charles Avenue

3 星 · 住客評分 7.6/10

關於這間飯店

Charming Hotel in the Heart of the New Orleans Art District Luxurious Amenities : Enjoy in-room antiques, iPod docks, and flat-screen TVs. Stay connected with free WiFi and wake up to a complimentary breakfast. Cozy Rooms : Each room at Holiday Inn Express New Orleans - St Charles is equipped with a refrigerator, microwave, and a coffee machine. Relax with books and a clock radio provided for your leisure. Convenient Location : Explore the nearby National World War II Museum, French Quarter, and Harrah’s Casino. Let our concierge services and tour desk enhance your stay. Book your stay at Modern New Orleans now for an unforgettable experience!

亮點

Prime Location in Arts District

Explore nearby attractions like the National WWII Museum, French Quarter, and Harrah’s Casino from this centrally located hotel.

Comfort and Service

Enjoy cozy rooms with modern amenities, complimentary breakfast, and concierge services for a seamless stay.

Unique Amenities and Dining

Relax with in-room antiques, flat-screen TVs, free WiFi, and a variety of amenities designed for your comfort.

設施

  • Parking
  • Private parking
  • Parking garage
全部 56 項設施
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Business center
  • Heating
  • Pets allowed
  • Lift / Elevator
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Fax/photocopying
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Dry cleaning
  • Non-smoking throughout
  • Daily housekeeping
  • Designated smoking area
  • Minimarket on site
  • Concierge service
  • Wheelchair accessible
  • Allergy-free room
  • ATM/cash machine on site
  • Vending machine - drinks
  • Vending machine - snacks
  • Kid-friendly buffet
  • Outdoor furniture
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Physical distancing in dining areas
  • Key access
  • CCTV in common areas
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • Delivered food - securely covered
  • Security alarm
  • Key card access

入住與退房

入住
04:00 PM
退房
11:00 AM

無障礙設施

無障礙評分 35.71

  • Level entrance
  • Cane accessible
  • Elderly accessible
  • Electric wheelchair accessible
  • Wheelchair accessible
  • Wheelchair and scooter accessible

房型與房價

在搜尋中選擇日期,即可查看可訂房型。

住客評價分析

  • Cleanliness6.6

    Mixed feedback regarding cleanliness noted in multiple reviews.

  • Service8.6

    Staff was described as friendly and accommodating.

  • Location8.6

    Convenient location praised for proximity to attractions.

  • Room Quality7.1

    Some complaints about room size and quality, but generally acceptable.

  • Amenities7.6

    Mixed reviews on amenities, particularly breakfast.

  • Value for Money7.1

    Perceived value given mixed experiences with rooms and prices.

  • Food and Beverage7.6

    Breakfast received mixed reviews, with some expressing dissatisfaction.

  • Overall Experience7.7

    A generally positive experience despite some drawbacks.

住客評論

Our stay in NOLA was only a one day one night stay. We, my brother, my daughter and I, wanted to go to the World War II Museum, so we decided to make the short trip. We live in Mississippi. The hotel is in the perfect location, a very short walk. The room was clean, the beds were comfortable, the breakfast was good and considering the hotel is in the art district, it was quieter than I expected. When we first arrived we did notice a few homeless people, but they didn’t bother us and they cleared out when the sun started going down. Overall, we enjoyed our stay.

Our stay in NOLA was only a one day one night stay. We, my brother, my daughter and I, wanted to go to the World War II Museum, so we decided to make the short trip. We live in Mississippi. The hotel is in the perfect location, a very short walk. The room was clean, the beds were comfortable, the breakfast was good and considering the hotel is in the art district, it was quieter than I expected. When we first arrived we did notice a few homeless people, but they didn’t bother us and they cleared out when the sun started going down. Overall, we enjoyed our stay.

The one thing I didn’t like about the property was the parking. Even though parking is literally right behind the hotel, you have to pay. That’s why we decided to stay at that hotel. It’s a short walk to the museum and restaurants. I’ve been to NOLA quite a bit over the years. I have ex-in-laws who still live there and I remember when you could park anywhere and it didn’t cost you. One other thing I didn’t like was putting up a $100 deposit. I very rarely travel anymore, but when I do I have never had to pay a deposit. As I write this review, it hasn’t been quite a week yet since our stay, so I haven’t received my deposit back yet. They say the deposit will be returned in seven days, we’ll see if that’s true or not in a few days.

Linda · 10/10

The location and parking possibilities.

The location and parking possibilities.

When I arrived, I went to the receptionist. Unfortunately, at that exact moment, she remembered that she had something urgent to finish on the computer. Okay, I thought, it can happen. After about 2 minutes, during which she didn't even look at me, I said that I had a room reservation. No reaction. Eventually, she - fortunately - had time for me and gave me the key. The fact that breakfast practically consisted only of sugary foods, with an extremely modest fruit selection, no longer mattered. The first contact is crucial for me. During my numerous trips to the USA, something like this has never happened to me.

Markus · 6/10

The location was great

The location was great

The cleanliness of the facility is not to our liking. The housekeeping team did not pay attention to detail. First, checked into room 909. At first glance I noticed the shower had visible stains. Then I moved into room 905 and noticed the same thing. I asked one of the employees to provide us with cleaning supplies, and she did. When I used the spray bottle she gave me, I started to move dirt with a simple spray. There was a lot of leftover hair in the tub, and I found some hair on the dry towels as well. We noticed stains on the sheets in 905 as well. The front desk lady was kind enough to change them for me. The breakfast was great!

Everee · 4/10
Harrelson · 10/10

The location is EXCEPTIONAL and within reach of everything.

The location is EXCEPTIONAL and within reach of everything.

The room was not cleaned for 2 days and only clean towels were left without cleaning.

José · 10/10

Perfect location

Perfect location

Was charged a $50 deposit, which I still have not received back.

Gabriella · 9/10

Was not told I would have to pay $48 a day for parking including taxes!! My cousins had to move to another room due to bed bugs. Our room was nice except for the squeaking bathroom door. There were smoking areas without ashtrays and no umbrellas. There was also a big rat that I told the staff about who is living inside the wall in the smoking area.

VICTORIA · 8/10

location and comfort

location and comfort

breakfast. The pancake machine was awful. No flavor and did not work well. Bring on the waffle maker!!

Freeman · 8/10