Holiday Inn Hotel Port of Miami-Downtown by IHG

About this hotel

Prime Location in Miami City Centre Located across from Bayside Marketplace, our hotel in Miami offers stunning views of Biscayne Bay and easy access to the city's attractions. Convenient Amenities Enjoy complimentary high-speed internet access during your stay and make use of our business centre. Indulge in delicious meals at Marina Bistro Restaurant. Comfortable Accommodation Options Relax in guestrooms equipped with flat-screen TVs and private bathrooms. Upgrade to a suite for added space and a cozy sofa to unwind after a day of exploring Miami. Experience the best of Miami from our hotel's doorstep. Book your stay at Holiday Inn Hotel Port of Miami now!

Highlights

Facilities

• Self parking (surcharge)
• Secured parking
• Parking

Check-in & checkout

Check-in

03:00 PM – 12:00 AM

Check-out

11:00 AM

House rules

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness5.9

  Multiple reviews indicated cleanliness issues, including foul odors in the room and dirty carpets.

• Service8.9

  Staff were described as friendly and accommodating in several reviews.

• Location9.9

  Often praised for its great location near shopping and restaurants.

• Room Quality6.4

  Several reviews mentioned old and outdated rooms, uncomfortable bedding, and maintenance issues.

• Amenities6.9

  Amenities were often described as minimal and outdated.

• Value for Money5.9

  Reviewers expressed a feeling of overpriced services compared to quality.

• Food and Beverage6.9

  Limited breakfast options reported by guests.

• Overall Experience6.9

  Mixed feelings overall, with significant dissatisfaction but some redeeming aspects.

Guest reviews

Horrible, dirty old. They said they were sending us by shuttle.but ended up sending us in a car they took us to a wrong train not at the address we gave them We asked 3 times if that was the right place. So we got in, nope. Uber number 2 lost finally got here and missed our train.

Horrible, dirty old. They said they were sending us by shuttle.but ended up sending us in a car they took us to a wrong train not at the address we gave them We asked 3 times if that was the right place. So we got in, nope. Uber number 2 lost finally got here and missed our train.

Great rooms and location you’re right across from the water with amazing views close to the passport office which is why I was here. Hotel has expensive valet parking and a side door that’s exit only near the parking lot but those were the only negatives in this beautiful hotel.

Great rooms and location you’re right across from the water with amazing views close to the passport office which is why I was here. Hotel has expensive valet parking and a side door that’s exit only near the parking lot but those were the only negatives in this beautiful hotel.

Hotel has permanently closed. I read foreclosure from newspaper in Miami. Then I got email saying My reservation has been canceled through IHG.

Hotel has permanently closed. I read foreclosure from newspaper in Miami. Then I got email saying My reservation has been canceled through IHG.

This hotel is now closed!!!! We were just notified by email and confirmed by IHG that this property is closed! Now we are left scrambling to find another hotel for our April cruise! We booked this hotel 11 months ago and now we get notified??? We called IHG and they confirmed the closing, yet it was still listed on the IHG site. I was given NO compensation...but was offered to move to the Intercontinental for $685.00. Thanks IHG I will be cancelling my loyalty program with you...

This hotel is now closed!!!! We were just notified by email and confirmed by IHG that this property is closed! Now we are left scrambling to find another hotel for our April cruise! We booked this hotel 11 months ago and now we get notified??? We called IHG and they confirmed the closing, yet it was still listed on the IHG site. I was given NO compensation...but was offered to move to the Intercontinental for $685.00. Thanks IHG I will be cancelling my loyalty program with you...

Horrible Hotel - do not recommend staying here. Mold in the rooms, beds terribly uncomfortable.

Horrible Hotel - do not recommend staying here. Mold in the rooms, beds terribly uncomfortable.

$250 for one night stay. Room was quite a bit dirty. Toilet barely flushed. Floors and walls dingy. Small black/brown sticky splotches in bathroom. Caulking in shower was cracked/looked really old. Not worth $250 IMO. I get it... It's not the Marriott, but at this price point, things should be cleaner and better maintained.

$250 for one night stay. Room was quite a bit dirty. Toilet barely flushed. Floors and walls dingy. Small black/brown sticky splotches in bathroom. Caulking in shower was cracked/looked really old. Not worth $250 IMO. I get it... It's not the Marriott, but at this price point, things should be cleaner and better maintained.

This was the most disgusting hotel i have ever stayed at. The room had mold all over the bathroom walls and ceiling. To make it worse it looks like they knew about it and attempted to paint over it. The carpet was wet and smelt horrid. The entire elevator area smelt like a dirty wet dog. I reach out to complain and got a run around for days on end, still no resolution. Even with videos and pictures I sent to IGH. Do yourself a favor and don't stay here. Shame on Holiday INN and IGH.

This was the most disgusting hotel i have ever stayed at. The room had mold all over the bathroom walls and ceiling. To make it worse it looks like they knew about it and attempted to paint over it. The carpet was wet and smelt horrid. The entire elevator area smelt like a dirty wet dog. I reach out to complain and got a run around for days on end, still no resolution. Even with videos and pictures I sent to IGH. Do yourself a favor and don't stay here. Shame on Holiday INN and IGH.

I had made a reservation in June of 2025 for March 2026 for one night and booked two rooms at a cost of $263.29 for each room. Two weeks before our reservation I received and email from them saying my reservation had been cancelled as they will be ceasing operations at the end of February. They added an email to help assist with rebooking at another location so I didn't panic. I emailed them and never heard anything from them. I attempted to contact them and every number I called went to reservations. They of course could not help me and they could not get me to anyone who could help. I have been a long time IHG member and strong supporter of Holiday Inn however after this nightmare I will be doing three things. Doing away with a wasted membership, telling everyone I know to not use Holiday Inn, and reporting this to the Better Business Bureau in Miami. This was totally unacceptable.

I had made a reservation in June of 2025 for March 2026 for one night and booked two rooms at a cost of $263.29 for each room. Two weeks before our reservation I received and email from them saying my reservation had been cancelled as they will be ceasing operations at the end of February. They added an email to help assist with rebooking at another location so I didn't panic. I emailed them and never heard anything from them. I attempted to contact them and every number I called went to reservations. They of course could not help me and they could not get me to anyone who could help. I have been a long time IHG member and strong supporter of Holiday Inn however after this nightmare I will be doing three things. Doing away with a wasted membership, telling everyone I know to not use Holiday Inn, and reporting this to the Better Business Bureau in Miami. This was totally unacceptable.