Polanco District Location
Explore nearby attractions like the National Museum of Anthropology and enjoy the vibrant neighborhood vibe during your stay.
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Mexico City, MX
Presidente InterContinental Mexico City by IHG
Campos Eliseos 218
5 stars · Guest score 9/10
About this hotel
Luxurious Accommodation in Polanco District State-of-the-Art Fitness Center with Breathtaking Views Experience a workout like never before at the Intercontinental Presidente Mexico City's fitness center, offering panoramic views of Chapultepec Park. Unwind post-workout with an indulgent in-room massage or a refreshing beverage from the room's minibar. Culinary Delights from Around the World Indulge in a culinary journey with six on-site restaurants featuring diverse cuisines including French, Italian, Chinese, and local Mexican flavors. After a delicious meal, sip on cocktails and enjoy live music at the elegant Lobby Bar. Immerse yourself in the vibrant Polanco district and explore nearby attractions such as the National Museum of Anthropology, just minutes away. Book your stay at InterContinental Presidente Mexico City for a truly unforgettable experience.
Highlights
Exceptional Guest Comfort
Relax with personalized service, in-room massages, and a luxurious atmosphere designed for your comfort and convenience.
Diverse Dining Options
Savor cuisines from around the world in six on-site restaurants and unwind with cocktails at the elegant Lobby Bar.
Facilities
- Parking
- Valet parking
- Accessible parking
- Parking garage
- Pet basket
All 81 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Car hire
- Dry cleaning
- Breakfast in the room
- Massage services
- Packed lunches
- Spa/wellness center
- Barber/beauty shop
- Babysitting/child services
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Concierge service
- Special diet menus - on request
- Grocery deliveries
- Snack bar
- ATM/cash machine on site
- Wine/champagne
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Fruits
- Beauty Services
- Personal trainer
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Temporary art galleries
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
What's nearby
- Ángel de la Independencia0.6 km
- Museo Nacional de Antropología0.7 km
- Palacio de Bellas Artes4.5 km
- Zócalo (Plaza de la Constitución)5.5 km
- Bosque de Chapultepec0.4 km
- Avenida Presidente Masaryk (Polanco shopping)0.5 km
- Castillo de Chapultepec1.3 km
- Museo Soumaya (Plaza Carso)1.8 km
- Metro Polanco (Line 7)0.2 km
- Aeropuerto Internacional Benito Juárez (Mexico City International Airport)12 km
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.6
Some issues noted during check-in regarding cleanliness.
- Service10.0
Staff was incredibly friendly and professional throughout the stay.
- Location10.0
Unbeatable location near restaurants, cafés, and shopping.
- Room Quality8.6
Rooms described as comfortable but some mentioned small sizes.
- Amenities8.6
Amenities like gym were noted, but some wished for a pool or sauna.
- Value for Money8.6
Value questioned due to extra charges for certain items.
- Food and Beverage8.1
Mixed reviews on food quality; some found the restaurant subpar.
- Overall Experience9.6
Overall a positive experience with many highlights.
Guest reviews
good
good
clean
冷蔵庫がロックされていて使えなかった。 ジムにプール、給水機がなかった。
Excelente estadía en el Hotel InterContinental. Magnífica ubicación, instalaciones, habitaciones y un desayuno fabuloso. La gran mayoría del personal fue muy amable y profesional.
Excelente estadía en el Hotel InterContinental. Magnífica ubicación, instalaciones, habitaciones y un desayuno fabuloso. La gran mayoría del personal fue muy amable y profesional.
Lamentablemente, durante el check-out, la atención de la señora Lluvia en recepción no estuvo al nivel de servicio que esperamos de un hotel de esta categoría. Fue una pena terminar una experiencia tan buena con esa impresión.
location facilities
location facilities
breakfast area insufficient