Chicago, US

Hilton Chicago/Oak Lawn

9333 S Cicero Ave

3 stars · Guest score 8/10

About this hotel

Convenient Location and Amenities Located just 4 miles from Chicago Midway International Airport, Hilton Chicago/Oak Lawn offers free airport shuttles, making travel a breeze. The indoor pool provides relaxation, while spacious rooms with flat-screen TVs and free WiFi ensure a comfortable stay. Diverse Facilities Guests can enjoy a fitness center, business center, and two on-site restaurants - South Side Social Neighborhood Kitchen and Tap, and Starbucks. With 17,000 sq ft of meeting spaces, this hotel caters to both leisure and business travelers. Nearby Attractions Conveniently situated near Oak Lawn subway station and Children’s Museum, the hotel is also in close proximity to Brookfield Zoo, University of Chicago, and Adler Planetarium. Explore the area with ease from Hilton Chicago/Oak Lawn. Book now for a memorable stay!

Highlights

Nearby Attractions

Explore Oak Lawn, with easy access to the Children’s Museum, Brookfield Zoo, and University of Chicago, all close to the hotel.

Guest Comfort

Enjoy spacious rooms with flat-screen TVs, free WiFi, and amenities like an indoor pool and fitness center for a relaxing stay.

Distinctive Amenities

Dine at two on-site restaurants, including South Side Social Neighborhood Kitchen and Tap, and benefit from free airport shuttles.

Facilities

  • Parking
  • Swimming pool
  • Private parking
  • Accessible parking
  • Indoor pool
All 51 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Heating
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Facilities for disabled guests
  • Meeting/banquet facilities
  • Dry cleaning
  • Breakfast in the room
  • Non-smoking throughout
  • Concierge service
  • Special diet menus - on request
  • Wheelchair accessible
  • Kid meals
  • Snack bar
  • ATM/cash machine on site
  • Vending machine - drinks
  • Vending machine - snacks
  • Shuttle service (free)
  • Coffee Shop on site
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Guest room sealed after cleaning
  • Physical distancing in dining areas
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Thermometers for guests provided by property

Check-in & checkout

Check-in
03:00 PM
Check-out
11:00 AM

Accessibility

42.86 accessibility score

  • Level entrance
  • Wheelchair-accessible reception
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible parking
  • Cane accessible
  • Elderly accessible
  • Electric wheelchair accessible
  • Hearing accessible
  • Wheelchair accessible
  • Wheelchair and scooter accessible

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.0

    Some issues with cleanliness noted (stains on covers, broken items).

  • Service9.0

    Excellent service from staff, especially mentioned James the shuttle driver.

  • Location8.5

    Convenient location near medical center and dining options.

  • Room Quality8.0

    Rooms generally well-presented and clean despite some issues.

  • Amenities8.0

    Amenities were good but some were limited (pool closed).

  • Value for Money7.0

    Pricy fees for parking and extra charges affect value perception.

  • Food and Beverage8.5

    Good food quality and positive mentions of restaurant service.

  • Overall Experience8.0

    Enjoyable stay overall with notable strengths in service and location.

Guest reviews

nothing they did not honor the reservation

nothing they did not honor the reservation

rude staff. they did not honor my booking reservation

Guillermo · 1/10

I booked my reservation through booking.com, Hilton staff couldn’t find my reservation, another staff member found my reservation under my X-Husband’s last name. The staff removed my X’s name from my rewards points w/ Hilton Hotels. Even though I paid the full balance, in advance, I was to pay a $75 fee. I haven’t been refunded my $75 fee. Please refund my credit card with the $75 fee confirmation fee.

I booked my reservation through booking.com, Hilton staff couldn’t find my reservation, another staff member found my reservation under my X-Husband’s last name. The staff removed my X’s name from my rewards points w/ Hilton Hotels. Even though I paid the full balance, in advance, I was to pay a $75 fee. I haven’t been refunded my $75 fee. Please refund my credit card with the $75 fee confirmation fee.

I haven’t received my $75. Please refund my credit card. Sonya Adams, last 4 digits of my credit card is (8245).

Sonya · 10/10

It was clean and looked nice

It was clean and looked nice

The extra hidden charge for parking there. The housekeeper banging on the door at 8:30 in the morning when check out was at 10:30

Brooke · 7/10
Susanne · 7/10
Faith Dawson · 9/10
Sabrina · 6/10

Kids always love the pool!!

Kids always love the pool!!

Shelli · 10/10

Overall, I had a good experience at this hotel. Everything was nice, and the service was great. The staff was friendly and helpful throughout our stay. Other than the breakfast, everything else was good, and the service was very nice. 😊

Overall, I had a good experience at this hotel. Everything was nice, and the service was great. The staff was friendly and helpful throughout our stay. Other than the breakfast, everything else was good, and the service was very nice. 😊

The only thing I didn’t like was the breakfast. It cost $28 per person, and unfortunately, the food was not tasty. We barely ate anything, but we still had to pay for it, so it felt like a waste of money. Also, my husband left them a note in advance asking if they could prepare something special for me because it was my birthday, but unfortunately, nothing was prepared.

la noire · 7/10