Prime San Juan Location
Situated in the heart of Santurce, close to local attractions and vibrant neighborhood atmosphere.
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San Juan, PR
Aloft San Juan
300 Convention Boulevard
3 stars · Guest score 9.2/10
About this hotel
Recreational Amenities: Dive into relaxation with our outdoor pool and 24-hour fitness center, perfect for unwinding during your stay. Dining and Drinks: Indulge in a culinary adventure at our restaurant, grab a quick bite at the cafe, or sip on your favorite drink at the bar/lounge or poolside bar. Convenience and Comfort: Benefit from amenities such as complimentary Wi-Fi, LCD TVs, and in-room safes, ensuring a seamless and secure stay. Immerse yourself in luxury at Aloft San Juan, located in the heart of Santurce. Book your stay now to experience the perfect blend of comfort and convenience!
Highlights
Comfort & Service
Enjoy seamless stays with amenities like free Wi-Fi, LCD TVs, and in-room safes designed for guest convenience.
Dining & Recreation
Savor diverse culinary options and unwind at the outdoor pool, 24-hour fitness center, or poolside bar.
Facilities
- Wheelchair accessible parking
- Self parking (surcharge)
- Wheelchair-accessible van parking
- Wheelchair-accessible pool
- Pool hoist on site
All 46 facilities
- Elevator
- ATM/banking
- Snorkeling nearby
- Breakfast available (surcharge)
- Television in common areas
- Smoke-free property
- 24-hour business center
- Conference center
- Snack bar/deli
- 24-hour fitness facilities
- Housekeeping on request
- Banquet hall
- LED light bulbs
- Recycling
- Casino nearby
- Health or beauty spa nearby
- Swimming nearby
- Wheelchair-accessible public washroom
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Change of bed sheets (on request)
- Well-lit path to entrance
- Stair-free path to entrance
- Vegetarian breakfast available
- Double-glazing on all windows
- Energy-saving switches
- At least 80% of all lighting comes from LEDs
- Vegan menu options available
- Vegetarian menu options available
- Comprehensive recycling policy
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- Water-efficient showers only
- Accessible shuttle
- No accessible shuttle
- Front entrance ramp
- Free WiFi
- 24-hour front desk
- Luggage storage
- Wheelchair accessible
Check-in & checkout
- Check-in
- 04:00 PM – 12:00 AM
- Check-out
- 12:00 PM
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
House rules
Pets
Maximum number of pets per room 2
Pets
Service animals are exempt from fees/restrictions
Noise policy
Noise-free rooms not guaranteed
Pets
Pet max weight (per pet) in lb is 50
Pets
Pet max weight (per pet) in kg is 23
Pets
Pets allowed
Guest type
LGBTQ friendly
General
Professional property host/manager
Pets
Only dogs are allowed
Pets
Service animals are allowed
Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.4
Some reviews highlighted cleanliness issues, such as unpleasant odors and hairs on the bed.
- Service9.9
Many reviews praised the service as excellent and the staff as friendly and helpful.
- Location10.0
The hotel is centrally located in a vibrant area, making it easy to access amenities.
- Room Quality7.9
There were mentions of noise disturbance and room odor, impacting guests' experiences.
- Amenities9.8
Guests enjoyed the amenities and services offered during their stay.
- Value for Money8.9
Some guests felt there were better options for the price after their stay.
- Food and Beverage8.8
Food was deemed good, but some felt restaurant options nearby were overpriced.
- Overall Experience9.9
Overall positive experiences were shared, though some concerns were noted.
Guest reviews
The food is terrible, there is no room service personnel to help with luggage
The food is terrible, there is no room service personnel to help with luggage
Great service and location
Great service and location
So clean and accessible
So clean and accessible
Great property in a great location!
Great property in a great location!
Spectacular
Spectacular
Clean rooms, wonderful staff and great restaurants
Clean rooms, wonderful staff and great restaurants
Great location
Great location
Excellent location, very nice and clean. I loved it and recommend it. Very cozy.
Excellent location, very nice and clean. I loved it and recommend it. Very cozy.