Kuala Lumpur, MY

Pullman Kuala Lumpur City Centre Hotel & Residences

No. 4 Jalan Conlay

5 stars · Guest score 8.2/10

About this hotel

Central Location Situated opposite Pavilion Kuala Lumpur shopping mall for ultimate convenience. Dining Options With 4 diverse restaurants, including Red Restaurant for Chinese cuisine and Enju for Japanese favorites. Leisure Facilities Guests can enjoy the outdoor pool, gym, and kids' club, ensuring a relaxing stay for all. Book your stay at Pullman Kuala Lumpur City Centre Hotel & Residences for a memorable experience near the heart of the city.

Highlights

Central Location

Situated opposite Pavilion Kuala Lumpur shopping mall, offering easy access to shopping, dining, and entertainment in the city center.

Guest Comfort

Enjoy personalized service and a relaxing atmosphere with leisure facilities including an outdoor pool, gym, and kids' club.

Dining Options

Savor diverse cuisines at four restaurants, including Chinese specialties at Red Restaurant and Japanese favorites at Enju.

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Valet parking
  • Private parking
  • Outdoor pool
  • Pool bar
All 62 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Terrace
  • Family rooms
  • Garden
  • Lift / Elevator
  • Luggage storage
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Dry cleaning
  • Breakfast in the room
  • Massage services
  • Spa/wellness center
  • Barber/beauty shop
  • Daily housekeeping
  • Designated smoking area
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Concierge service
  • Special diet menus - on request
  • Kid meals
  • Sun loungers or beach chairs
  • Wine/champagne
  • Sun umbrellas
  • Fitness/spa locker rooms
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Cashless payment available
  • First aid kit available
  • Sanitized tableware & silverware
  • Shared stationery like menus, pens are removed
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV in common areas
  • Access to health care professionals
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Thermometers for guests provided by property

Check-in & checkout

Check-in
03:00 PM
Check-out
12:00 PM

What's nearby

  • Petronas Twin Towers0.8 km
  • Pavilion Kuala Lumpur (Bukit Bintang shopping district)0.6 km
  • KLCC Park0.7 km
  • Suria KLCC (shopping mall)0.8 km
  • Menara Kuala Lumpur (KL Tower)0.9 km
  • Merdeka Square (Dataran Merdeka)2.3 km
  • Petaling Street (Chinatown)2.4 km
  • Kuala Lumpur Sentral (KL Sentral)3.8 km
  • Batu Caves14 km
  • Kuala Lumpur International Airport (KUL)45 km

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.1

    Room cleanliness was a significant issue; unclean items were left in the room.

  • Service9.6

    Most staff were polite, though there was an issue during check-out that caused frustration.

  • Location9.6

    Location is adequate for hotel guests, with good access to local attractions.

  • Room Quality8.1

    Rooms showed wear and tear; variability in quality between stays.

  • Amenities10.0

    Gym, pool, and spa facilities were enjoyed by the guest.

  • Value for Money8.1

    The experience and food did not justify the cost; guests may find better value elsewhere.

  • Food and Beverage6.1

    The buffet breakfast received multiple complaints about quality and service.

  • Overall Experience7.1

    Despite some positive points, overall experience was disappointing due to multiple issues.

Guest reviews

Rohaida · 7/10

Location good and walking distance

Location good and walking distance

Damian · 9/10
Damian · 10/10

Everything

Everything

Nothing to mention

Natalia · 10/10

The staff's customer service was very pleasant.

The staff's customer service was very pleasant.

When using the shower in the shower room, if hot water splashes on the door, it flows out from the gap below and wets the outside floor.

Mikiya · 8/10
Joern · 9/10
Asmaa · 10/10

The room was really big and comfortable. I love it also because it is close to the convention centre. The window view is also amazing.

The room was really big and comfortable. I love it also because it is close to the convention centre. The window view is also amazing.

None

Noelia · 9/10