Nearby Attractions & Vibe
Set in central Kuala Lumpur, steps from Pavilion KL and KLCC area, with easy access to Suria KLCC, Petronas Towers, and Merdeka Square.
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Kuala Lumpur, MY
Pullman Kuala Lumpur City Centre Hotel & Residences
No. 4 Jalan Conlay
5 stars · Guest score 8.2/10
About this hotel
Central Location Situated opposite Pavilion Kuala Lumpur shopping mall for ultimate convenience. Dining Options With 4 diverse restaurants, including Red Restaurant for Chinese cuisine and Enju for Japanese favorites. Leisure Facilities Guests can enjoy the outdoor pool, gym, and kids' club, ensuring a relaxing stay for all. Book your stay at Pullman Kuala Lumpur City Centre Hotel & Residences for a memorable experience near the heart of the city.
Highlights
Service & Comfort
Staff are noted as polite and helpful, with a focus on guest comfort across rooms and facilities.
Dining & Amenities
Four diverse restaurants including Red and Enju, plus an outdoor pool and gym for a well-rounded stay.
Facilities
- Parking
- Free Parking
- Swimming pool
- Valet parking
- Private parking
- Outdoor pool
- Pool bar
All 62 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Terrace
- Family rooms
- Garden
- Lift / Elevator
- Luggage storage
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Breakfast in the room
- Massage services
- Spa/wellness center
- Barber/beauty shop
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Concierge service
- Special diet menus - on request
- Kid meals
- Sun loungers or beach chairs
- Wine/champagne
- Sun umbrellas
- Fitness/spa locker rooms
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV in common areas
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Thermometers for guests provided by property
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
What's nearby
- Petronas Twin Towers0.8 km
- Pavilion Kuala Lumpur (Bukit Bintang shopping district)0.6 km
- KLCC Park0.7 km
- Suria KLCC (shopping mall)0.8 km
- Menara Kuala Lumpur (KL Tower)0.9 km
- Merdeka Square (Dataran Merdeka)2.3 km
- Petaling Street (Chinatown)2.4 km
- Kuala Lumpur Sentral (KL Sentral)3.8 km
- Batu Caves14 km
- Kuala Lumpur International Airport (KUL)45 km
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.1
Room cleanliness was a significant issue; unclean items were left in the room.
- Service9.6
Most staff were polite, though there was an issue during check-out that caused frustration.
- Location9.6
Location is adequate for hotel guests, with good access to local attractions.
- Room Quality8.1
Rooms showed wear and tear; variability in quality between stays.
- Amenities10.0
Gym, pool, and spa facilities were enjoyed by the guest.
- Value for Money8.1
The experience and food did not justify the cost; guests may find better value elsewhere.
- Food and Beverage6.1
The buffet breakfast received multiple complaints about quality and service.
- Overall Experience7.1
Despite some positive points, overall experience was disappointing due to multiple issues.