Nearby Attractions
Enjoy easy access to Mayan ruins and Chichen Itza, making your stay both exciting and culturally enriching.
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Cancún, MX
Occidental Costa Cancún - All Inclusive
Blvd. Kukulcan Km 4.5
4 stars · Guest score 8.3/10
About this hotel
Family-Friendly All-Inclusive Resort Spacious Accommodations and On-Site Facilities The Occidental Costa Cancun boasts spacious accommodations and a variety of on-site facilities to cater to all guests' needs. With on-site boutiques, state-of-the-art fitness facilities, a gift shop, a large outdoor pool, children's club, and daily activities, there is something for everyone to enjoy during their stay. Diverse Dining Options Indulge in a culinary journey at Occidental Costa Cancun with a range of dining options to satisfy every palate. From international buffets to classic Mexican dishes, traditional Spanish meals, and quick snacks, guests can explore a world of flavors without leaving the resort. Convenient Access to Area Attractions Explore the wonders of the Caribbean with easy access to nearby attractions such as the ancient city of Chichen Itza and the Mayan ruins. Take advantage of the hotel's on-site car rental services and travel agency to make the most of your stay in Cancun. Book now for an unforgettable family vacation at Occidental Costa Cancun!
Highlights
Guest Comfort
Spacious accommodations and on-site facilities, including a children's club and daily activities, ensure a relaxing family-friendly experience.
Dining & Amenities
Savor diverse cuisines from international buffets to Mexican and Spanish dishes, complemented by a large outdoor pool and boutique shops.
Facilities
- Parking
- Free Parking
- Swimming pool
- Outdoor pool
- Accessible parking
- Street parking
All 85 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Business center
- Garden
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Golf course
- Ironing service
- Meeting/banquet facilities
- Car hire
- Children's playground
- Sauna
- Dry cleaning
- Massage services
- Spa/wellness center
- Barber/beauty shop
- Currency exchange
- Non-smoking throughout
- Daily housekeeping
- Designated smoking area
- Shared lounge/TV area
- Beachfront
- Concierge service
- Special diet menus - on request
- Kid meals
- Snack bar
- Kids' outdoor play equipment
- ATM/cash machine on site
- Water sport facilities on site
- Indoor play area
- Kid-friendly buffet
- Evening entertainment
- Public Bath
- Kids' club
- Entertainment staff
- Outdoor furniture
- Sun loungers or beach chairs
- Sun umbrellas
- Fruits
- Shallow end
- Steam room
- Fitness classes
- Beach
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Access to health care professionals
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Mobile app for room service
- Live music/performance
- Broadcast Live sport events
- Bingo
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 11:30 AM
What's nearby
- Playa Delfines (Dolphin Beach)9.0 km
- Chichén Itzá (archaeological site, day trip)200 km
- Zona Arqueológica El Rey (El Rey Ruins)3.0 km
- Museo Subacuático de Arte (MUSA)3.5 km
- La Isla Shopping Village6.0 km
- Mercado 28 (Downtown craft market)11 km
- Isla Mujeres — Playa Norte (day-trip destination)12 km
- Puerto Juárez (Ultramar Ferry Terminal)8.0 km
- Cancún International Airport (CUN)16 km
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness5.5
Cleanliness issues were raised, including reports of a dirty jacuzzi and overall dissatisfaction with cleanliness.
- Service9.6
Most staff were described as excellent, kind, and friendly, although there were negative comments about certain bartenders.
- Location7.5
Location mentioned as being quite far from attractions and the airport, which affects convenience.
- Room Quality7.5
Rooms were reported as clean and comfy, but some guests mentioned they were outdated.
- Amenities8.6
Facilities were generally good and well-maintained, though the pool options were limited for children.
- Value for Money9.6
Guests felt they received good value considering the price point, especially for food and drinks.
- Food and Beverage8.6
Food was generally rated positively, with something for everyone, despite some variability.
- Overall Experience9.6
While specific issues were noted, several guests expressed the desire to return and had a generally positive experience.