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Florence, IT
Hotel Arcadia
Via Alamanni Luigi 35
3 stars · Guest score 7.9/10
About this hotel
Prime Location near Santa Maria Novella Station Hotel Arcadia, just 100 metres from Santa Maria Novella Station, offers convenience and accessibility to its guests. Within walking distance to Fortezza da Basso Convention Centre, this modern hotel is ideal for both business and leisure travelers. Modern Amenities for Comfort Renovated in 2013, Hotel Arcadia provides guests with updated rooms featuring remote-controlled air conditioning, LCD TV, and a luxurious Carrara marble bathroom. The well-stocked minibar ensures a comfortable stay, while the 24-hour reception and bar cater to guests' needs at all times. Explore Florence with Ease Conveniently located near transport links, guests can easily explore Florence's attractions, including the iconic Florence Cathedral. With buses running frequently from the station, discovering the historic center is hassle-free. Experience comfort and convenience at Hotel Arcadia - book your stay now!
Facilities
- Parking
- Private parking
- Parking garage
All 45 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Room service
- Heating
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Non-smoking throughout
- Daily housekeeping
- Shared lounge/TV area
- Vending machine - snacks
- Coffee Shop on site
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- Security alarm
- Thermometers for guests provided by property
Check-in & checkout
- Check-in
- 02:00 PM – 12:00 AM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.5
Generally described as clean and well maintained by multiple guests, but there are serious isolated issues (dirty/smelly blankets, mattress concerns, and one report of sewage smell in the elevator area).
- Service9.0
Staff repeatedly praised (Emanuel/Emanuelle and others described as friendly, helpful and accommodating), though one review reports an unhelpful response during an elevator emergency.
- Location9.0
Consistently noted as excellent and very close to train/tram/center; only minor negatives are that the frontage/sign is inconspicuous and the entrance can be easy to miss.
- Room Quality7.2
Rooms described as adequate, cooled well and acceptable for the price, but some guests reported worn mattresses and AC positioning issues affecting comfort.
- Amenities6.8
Basic amenities noted (e.g., elevator, free breakfast), but the elevator incident and missing small items (toaster) and limited facilities lower this score.
- Value for Money8.9
Multiple guests explicitly mention good value/quality-price ratio and satisfaction given the price, especially for groups and transit stays.
- Food and Beverage6.8
Mixed feedback: several guests enjoyed an extensive breakfast, but there are multiple complaints about poor/inconsistently replenished or stale items and generally weak breakfast on some days.
- Overall Experience8.0
Overall positive for convenience, staff and value, with some negative outliers (notably the elevator incident and occasional cleanliness/comfort issues) that temper the experience.