Houston, US

Best Western Plus Heritage Inn & Suites Houston,Pasadena,Deer Park,Channelview

10521 East Freeway

3 stars · Guest score 8.1/10

About this hotel

Convenient Location and Access Ideally located just outside of downtown Houston, the Best Western Plus Heritage Inn Houston offers easy access to area attractions and Interstate 10. Situated within walking distance to Herman Brown Park, guests can explore nearby attractions like the Toyota Basketball Center and the George R. Brown Convention Center. Modern Amenities and Facilities Guests can enjoy a complimentary breakfast with freshly made Belgian waffles to start their day. The hotel boasts a spacious outdoor swimming pool with a sun deck, perfect for relaxation. Additionally, free wireless internet and fitness facilities are available for all guests at this completely non-smoking hotel. Comfortable Accommodations With comfortable rooms and a range of modern amenities, the Best Western Plus Heritage Inn Houston ensures a pleasant stay for all guests. Whether visiting for business or leisure, this hotel provides a convenient and comfortable retreat. Book your stay at the Best Western Plus Heritage Inn Houston for a memorable experience.

Highlights

Convenient Location

Just outside downtown Houston, within walking distance to Herman Brown Park and close to major attractions like the George R. Brown Convention Center.

Comfort & Service

Enjoy modern amenities, comfortable rooms, and a welcoming atmosphere designed to make your stay pleasant whether for business or leisure.

Relaxing Amenities

Start your day with a complimentary breakfast, unwind by the outdoor pool, and stay connected with free Wi-Fi and fitness facilities.

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Private parking
  • Outdoor pool
  • Accessible parking
  • Outdoor pool - seasonal
  • Pool with view
  • Fence around pool
All 64 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Business center
  • Heating
  • Family rooms
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Fax/photocopying
  • Golf course
  • Soundproof rooms
  • Facilities for disabled guests
  • Dry cleaning
  • Packed lunches
  • Non-smoking throughout
  • Daily housekeeping
  • Designated smoking area
  • Shared lounge/TV area
  • Minimarket on site
  • Wheelchair accessible
  • Allergy-free room
  • Vending machine - drinks
  • Toilet with grab rails
  • Vending machine - snacks
  • Kid-friendly buffet
  • Lower bathroom sink
  • Higher level toilet
  • Emergency cord in bathroom
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Picnic area
  • Visual aids: Braille
  • Auditory guidance
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Fire extinguishers
  • First aid kit available
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Physical distancing in dining areas
  • Key access
  • CCTV outside property
  • CCTV in common areas
  • Screens / Barriers between staff and guests for safety
  • Key card access

Check-in & checkout

Check-in
03:00 PM
Check-out
11:00 AM

Accessibility

27.71 accessibility score

  • Level entrance
  • Wheelchair-accessible reception
  • Wheelchair-accessible restaurant
  • Pool lift
  • Wheelchair-accessible parking
  • Electric wheelchair accessible
  • Hearing accessible
  • Wheelchair accessible

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.3

    Some guests mentioned issues with cleanliness, including bad smells in rooms.

  • Service8.8

    Multiple reviews praised the staff as friendly and helpful.

  • Location7.8

    Location was appreciated for proximity to downtown, though some issues were noted regarding transportation.

  • Room Quality7.8

    Rooms generally received positive feedback, though some complaints about odors were noted.

  • Amenities8.3

    Amenities like breakfast and secured parking were highlighted positively.

  • Value for Money8.3

    Many guests felt they received good value for the price paid.

  • Food and Beverage8.3

    Breakfast options were frequently praised for variety and quality.

  • Overall Experience7.8

    Overall positive experiences, with some minor issues affecting overall satisfaction.

Guest reviews

Quiet, clean bed, badroom, great breakfast and close to freeway.

Quiet, clean bed, badroom, great breakfast and close to freeway.

Preuthun · 8/10

There was roaches in the room and the bedding was damp! Told the staff but ALL the bedding was damp! The breakfast was disgusting

Naphalie · 2/10

Beautiful hotel. Very good breakfast buffet.

Beautiful hotel. Very good breakfast buffet.

Blas · 10/10

Comfortable room, hearty breakfast, pleasant pool, friendly staff.

Comfortable room, hearty breakfast, pleasant pool, friendly staff.

Stephane · 9/10

It was clean and close to the I10

It was clean and close to the I10

Gillian · 6/10

Everything

Everything

Nothing

Brandon · 10/10
Kenyoda · 1/10
Robert · 1/10