Nearby Attractions & Vibe
Just outside downtown Houston, easy access to area attractions and Interstate 10, with Herman Brown Park within walking reach and proximity to the Toyota Basketball Center.
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Houston, US
Best Western Plus Heritage Inn & Suites Houston,Pasadena,Deer Park,Channelview
10521 East Freeway
3 stars · Guest score 8.1/10
About this hotel
Convenient Location and Access Ideally located just outside of downtown Houston, the Best Western Plus Heritage Inn Houston offers easy access to area attractions and Interstate 10. Situated within walking distance to Herman Brown Park, guests can explore nearby attractions like the Toyota Basketball Center and the George R. Brown Convention Center. Modern Amenities and Facilities Guests can enjoy a complimentary breakfast with freshly made Belgian waffles to start their day. The hotel boasts a spacious outdoor swimming pool with a sun deck, perfect for relaxation. Additionally, free wireless internet and fitness facilities are available for all guests at this completely non-smoking hotel. Comfortable Accommodations With comfortable rooms and a range of modern amenities, the Best Western Plus Heritage Inn Houston ensures a pleasant stay for all guests. Whether visiting for business or leisure, this hotel provides a convenient and comfortable retreat. Book your stay at the Best Western Plus Heritage Inn Houston for a memorable experience.
Highlights
Service & Comfort
Friendly staff and a comfortable stay, with modern rooms and thoughtful amenities enhancing every guest experience.
Amenities & Dining
Complimentary breakfast with Belgian waffles, free WiFi, fitness facilities, a seasonal outdoor pool, and non-smoking, well-equipped rooms.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
- Accessible parking
- Outdoor pool - seasonal
- Pool with view
- Fence around pool
All 64 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Business center
- Heating
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Fax/photocopying
- Golf course
- Soundproof rooms
- Facilities for disabled guests
- Dry cleaning
- Packed lunches
- Non-smoking throughout
- Daily housekeeping
- Designated smoking area
- Shared lounge/TV area
- Minimarket on site
- Wheelchair accessible
- Allergy-free room
- Vending machine - drinks
- Toilet with grab rails
- Vending machine - snacks
- Kid-friendly buffet
- Lower bathroom sink
- Higher level toilet
- Emergency cord in bathroom
- Outdoor furniture
- Sun loungers or beach chairs
- Picnic area
- Visual aids: Braille
- Auditory guidance
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Fire extinguishers
- First aid kit available
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Key access
- CCTV outside property
- CCTV in common areas
- Screens / Barriers between staff and guests for safety
- Key card access
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 11:00 AM
Accessibility
27.71 accessibility score
- Level entrance
- Wheelchair-accessible reception
- Wheelchair-accessible restaurant
- Pool lift
- Wheelchair-accessible parking
- Electric wheelchair accessible
- Hearing accessible
- Wheelchair accessible
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.3
Some guests mentioned issues with cleanliness, including bad smells in rooms.
- Service8.8
Multiple reviews praised the staff as friendly and helpful.
- Location7.8
Location was appreciated for proximity to downtown, though some issues were noted regarding transportation.
- Room Quality7.8
Rooms generally received positive feedback, though some complaints about odors were noted.
- Amenities8.3
Amenities like breakfast and secured parking were highlighted positively.
- Value for Money8.3
Many guests felt they received good value for the price paid.
- Food and Beverage8.3
Breakfast options were frequently praised for variety and quality.
- Overall Experience7.8
Overall positive experiences, with some minor issues affecting overall satisfaction.