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Queretaro, MX
Plaza Camelinas Hotel
Av. 5 de Febrero
4 stars · Guest score 8.8/10
About this hotel
Luxury and Convenience at Hotel Plaza Camelinas On-Site Dining and Parking: Indulge in delicious meals at Acuarelas Restaurant and El Sitio Bar, and enjoy the convenience of indoor valet parking during your stay. Comfortable Accommodations: Relax in rooms furnished with dark hardwood furniture, blackout curtains, and modern amenities like cable TV, free Wi-Fi, a coffee maker, and in-room safe. Recreation and Business Facilities: Stay active at the outdoor pool and gym, or take care of work at the business center equipped with a computer and printer. Experience the perfect blend of luxury and convenience at Hotel Plaza Camelinas. Book now to enjoy a memorable stay in Queretaro!
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
- Accessible parking
All 74 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Terrace
- Garden
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Children's playground
- Dry cleaning
- Breakfast in the room
- Massage services
- Packed lunches
- Spa/wellness center
- Currency exchange
- Non-smoking throughout
- Sun terrace
- Daily housekeeping
- Shuttle service (additional charge)
- Wheelchair accessible
- Snack bar
- Vending machine - drinks
- Vending machine - snacks
- Emergency cord in bathroom
- Outdoor furniture
- Wine/champagne
- Sun umbrellas
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Breakfast takeaway containers
- Key card access
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.0
Some reviews mentioned cleanliness issues, particularly in the old hotel.
- Service9.7
Overall positive sentiment about staff attentiveness and service quality.
- Location9.1
The location was considered good, though some found it slightly hidden.
- Room Quality7.7
Some rooms were described as old or in need of maintenance.
- Amenities9.0
Amenities like the pool and restaurant were highlighted positively.
- Value for Money8.5
The value perception varied; some felt offerings could be better for the price.
- Food and Beverage9.0
Food quality received positive remarks, though there were some service delays.
- Overall Experience9.3
Most reviews indicated a satisfactory overall experience despite mentioned issues.
Guest reviews
All the staff efficient and attentive.
All the staff efficient and attentive.
Everything perfect.
the jazz time and the event room they have, the auditorium
the jazz time and the event room they have, the auditorium
many rooms, but it seems like a maze, everything everywhere. I can say I didn't like the layout.
The reception, pool area, and restaurant.
The reception, pool area, and restaurant.
The room had a view towards a wall of the courtyard.
The facilities are very nice
The facilities are very nice
In the bathroom of the room, the fan was not working.
Excellent, a lot of choices for anyone
Excellent, a lot of choices for anyone