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Almaty, KZ
Resident City Hotel
23 Zheltoksan Street
4 stars · Guest score 8.9/10
About this hotel
Convenient Location Located just 700 metres from Almaty city centre, Resident City Hotel offers easy access to the vibrant heart of the city. Explore the local attractions and immerse yourself in the bustling atmosphere of Almaty. Modern Amenities Enjoy a comfortable stay with amenities such as air conditioning, flat-screen TV, and free WiFi in every room. The hotel also features a fitness centre for guests to stay active during their visit. Delicious Dining Options Start your day right with a continental or buffet breakfast at Resident City Hotel. The on-site restaurant and bar provide convenient dining choices for guests looking to unwind after a day of exploring. Experience comfort and convenience at Resident City Hotel. Book your stay now for an unforgettable experience in Almaty.
Facilities
- Parking
- Free Parking
- Private parking
- Accessible parking
- Street parking
All 71 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Hiking
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Cycling
- Bar
- Soundproof rooms
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Massage services
- Spa/wellness center
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Shuttle service (additional charge)
- Concierge service
- Grocery deliveries
- ATM/cash machine on site
- Coffee Shop on site
- Fitness/spa locker rooms
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Key card access
- Mobile app for room service
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.7
The reviews positively mention cleanliness, noting neat and clean rooms, although some room for improvement was identified.
- Service9.1
Multiple reviews highlight the friendly and polite staff, with quick responses to requests.
- Location9.2
Comments emphasize the excellent location, particularly its convenience and accessibility.
- Room Quality8.6
Rooms are generally well-rated, but some comments mention issues like size and pillow comfort.
- Amenities8.9
Amenities like a sauna and a good range of features in rooms are positively noted.
- Value for Money8.7
Though prices were mentioned as high in some reviews, others highlighted upgrades and discounts offered.
- Food and Beverage9.0
Breakfast received frequent praise for variety and quality across multiple reviews.
- Overall Experience9.1
The overall sentiment from reviews indicates a positive experience with commendations across various aspects.
Guest reviews
LOCATION
LOCATION
VERY MINIMAL BREAKFAST, POOR MAINTENANCE RESPONSE, BATHROOM CEILING LEAKS, SAFE NOT WORKING
Good Location, Nice breakfast and Staff is very helpful.
Good Location, Nice breakfast and Staff is very helpful.
Staff 👍 Cleanliness 👍 Adequacy 👍
Staff 👍 Cleanliness 👍 Adequacy 👍