Montego Bay, JM

Sandals Royal Caribbean - ALL INCLUSIVE Couples Only

Mahoe Bay

5 stars

About this hotel

Luxurious Spa Experience Indulge in massages, body treatments, and facials at the full-service spa. Relax with 7 outdoor pools, a health club, and a sauna. All-Inclusive Dining Options Enjoy meals at 8 restaurants and unwind at 5 bars/lounges. Complimentary wired and wireless internet access provided. Events and Amenities Featuring a conference center, meeting room, and limo service. Plus, a free airport shuttle and spacious rooms with balconies. Book Sandals Royal Caribbean - ALL INCLUSIVE Couples Only now for a beachfront retreat in Montego Bay.

Highlights

Montego Bay Location

Set in a vibrant beachfront area, enjoy easy access to local attractions and the lively Caribbean atmosphere.

Luxury Guest Experience

Relax in spacious rooms with balconies and enjoy personalized service at the full-service spa and wellness facilities.

Exclusive Amenities & Dining

Savor meals at 8 restaurants, unwind at 5 bars, and indulge in spa treatments and outdoor pools for a complete retreat.

Facilities

  • Billiards or pool table
  • Access to nearby outdoor pool
  • Wheelchair-accessible pool
All 47 facilities
  • Elevator
  • Free airport transportation
  • Gift shops or newsstand
  • Shopping on site
  • Conference space
  • Golfing nearby
  • Internet access in public areas - surcharge
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free use of nearby fitness center
  • Limo or town car service available
  • Full-service spa
  • Internet access in public areas - high speed
  • Smoke-free property
  • Wedding services
  • Ecotours nearby
  • Tours/ticket assistance
  • Free wired internet
  • Conference center
  • Basketball on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Tennis lessons on site
  • Volleyball on site
  • Beach umbrellas
  • Beach cabanas (surcharge)
  • Beach towels
  • 24-hour fitness facilities
  • Beach volleyball on site
  • Boat tours on site
  • 24-hour health club
  • Ziplining nearby
  • Banquet hall
  • Horse riding nearby
  • Wheelchair-accessible spa
  • Free WiFi
  • 24-hour front desk
  • Terrace
  • Garden
  • Sauna
  • Concierge service
  • Wheelchair accessible
  • Steam room

Check-in & checkout

Check-in
03:00 PM
Check-out
11:00 AM

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property caters to couples, including same-sex couples. Guests who book a room category with butler service included must contact this hotel in advance to provide their preferences.

House rules

Pets

Pets not allowed

Children and extra beds

No rollaway/extra beds available

Guest type

Caters to adults only

Sustainability Certifications

EarthCheck

General

Professional property host/manager

Children and extra beds

No cribs (infant beds) available

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.8

    Not specifically mentioned; assumed standard quality for this hotel tier.

  • Service8.8

    Butler service was highlighted positively, enhancing overall guest experience.

  • Location8.3

    Location mentioned positively through activities and accessibility.

  • Room Quality8.3

    Room experience was generally positive, as noted in birthday surprise and lovely stay reviews.

  • Amenities8.3

    Amenities were mentioned positively, especially the butler service and spa.

  • Value for Money7.3

    Value impacted by reported issues with downgrades and refunds; lower score reflects this.

  • Food and Beverage8.3

    Food quality was praised, with all restaurants mentioned in a positive light.

  • Overall Experience8.3

    Overall experience was positive, despite a few issues; most reviews concluded with satisfaction.

Guest reviews

WHAT A VACATION! The resort was absolutely beautiful, how magical Jamaica is! From being greated with a song, to wild fish being caught and cooked right in front of us, to cold plunge in the spa. It was everything my wife & I could have dreamed for a recovery trip. The staff were so great some honorable mentions: Michael our butler had our backs the entire trip! He made it so special for us around ever corner. Jahvoy SAVED ME with a black coffee when I was having a terrible head ache in the morning! He went out of his way to make sure I was doing good. ( i get chronic migraines and head aches) Sashana & Shanika from the spa where incredible for our couples massage! Karona our waitress at the sushi restaurant was such a joy! and just to name a few cafe baristas were incredible! Kadia Kimmelia Shackera Thank you all for such a great time!

WHAT A VACATION! The resort was absolutely beautiful, how magical Jamaica is! From being greated with a song, to wild fish being caught and cooked right in front of us, to cold plunge in the spa. It was everything my wife & I could have dreamed for a recovery trip. The staff were so great some honorable mentions: Michael our butler had our backs the entire trip! He made it so special for us around ever corner. Jahvoy SAVED ME with a black coffee when I was having a terrible head ache in the morning! He went out of his way to make sure I was doing good. ( i get chronic migraines and head aches) Sashana & Shanika from the spa where incredible for our couples massage! Karona our waitress at the sushi restaurant was such a joy! and just to name a few cafe baristas were incredible! Kadia Kimmelia Shackera Thank you all for such a great time!

blakebY571LB · 10/10

Rebbeca… “I had an amazing experience! The service was outstanding and everyone was so helpful and attentive. It’s rare to find service this great these days. Highly recommend!”

Rebbeca… “I had an amazing experience! The service was outstanding and everyone was so helpful and attentive. It’s rare to find service this great these days. Highly recommend!”

tanyamL9923QR · 10/10

Absolutely gorgeous resort. Spotless, food amazing, staff attractive and worth visiting. Both the pool and beach were clean and plenty of seats available. We travelled with another couple and had no problem with dining early… yes, we like to eat early. The staff here absolutely loves their jobs, we asked and could tell they are truthful with their answer. This is a big thing for my husband and I! If the staff is happy that means it’s a good resort they take care of their employees

Absolutely gorgeous resort. Spotless, food amazing, staff attractive and worth visiting. Both the pool and beach were clean and plenty of seats available. We travelled with another couple and had no problem with dining early… yes, we like to eat early. The staff here absolutely loves their jobs, we asked and could tell they are truthful with their answer. This is a big thing for my husband and I! If the staff is happy that means it’s a good resort they take care of their employees

Todd-Nancy · 10/10

Just getting around to this review after our trip last spring but this was our first return to Jamaica since we stayed at Royal Plantation for our Honeymoon in 2014. My rating of a 4 is only relative to how incredible our past Royal Plantation experience in Ocho Rios was, however Royal Caribbean was FANTASTIC and for the convenience and price it is hard to beat. We had a very short trip (3 nights) due to small kids at home, but being able to get there quick was a HUGE plus. Bus ride was quick and easy from the airport, the welcome we received was just as friendly as we remembered from 10 years ago. The beach is beautiful, the private island was fun to explore with some cools spots to relax. We really enjoyed the pool on the private island. Room was updated and very nice, cleaned well every day. Resort grounds are immaculate! Our butlers Monique and Kevoy took care of us at every turn and were always in good spirits. Like out first trip, they were the highlight of the trip. The special touches they add really make you feel home. Do you "need" a butler at these resorts? Probably not, but we've done it both times and don't have a single regret! Having them reserve your beach or pool spot is a MAJOR plus. Every other staff member was great as well. I don't think we had a single bad experience with the staff or service other than one restaurant server who was just very quiet and hard to understand. Royal Thai was "ok". Le Jardinier was very good. We ate at Spices twice, one excellent experience and one other that was just "ok". Had a very good breakfast at Bombay. The Jerk Shack is GREAT. We loved hanging out at The Mariner during the day trying new drinks and lunch was always good (just don't be in a hurry). Never got to try Bella Napoli or La Tavola. Overall, highly recommend. The quality of food wasn't quite what we remembered from our first Sandals experience and the entertainment was a little lacking (maybe just a product of us only being there three nights) but was still very good overall and the service and friendliness are unmatched. And you can't beat the convenience and proximity to the airport. (We read reviews about airplane noise and honestly, after a day you don't notice it. Plus it's never at night or super early. And if you do notice it...just make it a drinking game!) Service is slow at times, but honestly, we didn't care. Just have a drink and relax mon! We booked a return trip while there and are looking forward to trying Dunns River next fall.

Just getting around to this review after our trip last spring but this was our first return to Jamaica since we stayed at Royal Plantation for our Honeymoon in 2014. My rating of a 4 is only relative to how incredible our past Royal Plantation experience in Ocho Rios was, however Royal Caribbean was FANTASTIC and for the convenience and price it is hard to beat. We had a very short trip (3 nights) due to small kids at home, but being able to get there quick was a HUGE plus. Bus ride was quick and easy from the airport, the welcome we received was just as friendly as we remembered from 10 years ago. The beach is beautiful, the private island was fun to explore with some cools spots to relax. We really enjoyed the pool on the private island. Room was updated and very nice, cleaned well every day. Resort grounds are immaculate! Our butlers Monique and Kevoy took care of us at every turn and were always in good spirits. Like out first trip, they were the highlight of the trip. The special touches they add really make you feel home. Do you "need" a butler at these resorts? Probably not, but we've done it both times and don't have a single regret! Having them reserve your beach or pool spot is a MAJOR plus. Every other staff member was great as well. I don't think we had a single bad experience with the staff or service other than one restaurant server who was just very quiet and hard to understand. Royal Thai was "ok". Le Jardinier was very good. We ate at Spices twice, one excellent experience and one other that was just "ok". Had a very good breakfast at Bombay. The Jerk Shack is GREAT. We loved hanging out at The Mariner during the day trying new drinks and lunch was always good (just don't be in a hurry). Never got to try Bella Napoli or La Tavola. Overall, highly recommend. The quality of food wasn't quite what we remembered from our first Sandals experience and the entertainment was a little lacking (maybe just a product of us only being there three nights) but was still very good overall and the service and friendliness are unmatched. And you can't beat the convenience and proximity to the airport. (We read reviews about airplane noise and honestly, after a day you don't notice it. Plus it's never at night or super early. And if you do notice it...just make it a drinking game!) Service is slow at times, but honestly, we didn't care. Just have a drink and relax mon! We booked a return trip while there and are looking forward to trying Dunns River next fall.

colinpO4249HM · 8/10

This was my first time staying at a Sandals Resorts property, and it turned out to be a wonderful experience. I usually stay at Secrets Resorts, but I wanted a change—and I’m very glad I chose Sandals. I opted for the butler service, and my butlers, Monique and Kevoy, truly elevated the entire stay. They anticipated our needs effortlessly and brought incredible energy, professionalism, and warmth to everything they did. Their attention to detail made the trip feel seamless and genuinely special. The only downside was the Wi-Fi, which was unreliable and surprisingly expensive for a resort of this caliber. That said, it didn’t take away much from the overall experience. All in all, it was an amazing stay, and I would absolutely consider returning in the future.

This was my first time staying at a Sandals Resorts property, and it turned out to be a wonderful experience. I usually stay at Secrets Resorts, but I wanted a change—and I’m very glad I chose Sandals. I opted for the butler service, and my butlers, Monique and Kevoy, truly elevated the entire stay. They anticipated our needs effortlessly and brought incredible energy, professionalism, and warmth to everything they did. Their attention to detail made the trip feel seamless and genuinely special. The only downside was the Wi-Fi, which was unreliable and surprisingly expensive for a resort of this caliber. That said, it didn’t take away much from the overall experience. All in all, it was an amazing stay, and I would absolutely consider returning in the future.

camilar076r · 10/10

Not necessarily reflective of this resort, more Sandals practices when booking from the UK. We were booked for Apr 26, understandably the resort is closed due to the Hurricane. When looking to rebook, the options presented to me were restricted to lower value options, some in the region of £2000 less if booked today, with no offer of a partial refund. It's just a holiday at the end of the day, the people on the island have lost alot more, but if Sandals want to retain customers from the UK, dont offer a downgrade as an alternative, it's not a good look.

Not necessarily reflective of this resort, more Sandals practices when booking from the UK. We were booked for Apr 26, understandably the resort is closed due to the Hurricane. When looking to rebook, the options presented to me were restricted to lower value options, some in the region of £2000 less if booked today, with no offer of a partial refund. It's just a holiday at the end of the day, the people on the island have lost alot more, but if Sandals want to retain customers from the UK, dont offer a downgrade as an alternative, it's not a good look.

JamesH9991 · 2/10

Paid a $2400.00 deposit through AAA in Portland Maine. Resort closed now due to Hurrican. We get $199.00 back and an airline credit of $1600.00 we have to use by May 2026. We lose $600.00 and just get an credit for $1600.00 we somehow have to use. Feels like a giant screwing. Won't be using them again.

Paid a $2400.00 deposit through AAA in Portland Maine. Resort closed now due to Hurrican. We get $199.00 back and an airline credit of $1600.00 we have to use by May 2026. We lose $600.00 and just get an credit for $1600.00 we somehow have to use. Feels like a giant screwing. Won't be using them again.

N1677CHmaxm · 2/10

I was treated to a trip here for my birthday, with my boyfriend. I experienced the welcome song and dinner party. It was amazing from the minute we got there. I would like to recognize a few of the employees that helped in my experience. Kerry, Joy and Rosean. Plus, our photo shoot was great, thanks to Cedric and Myron. We also went to mistic mountain. Jake, Junior and Garret made so fun. The beaches, our room, and everything was wonderful. Thank you to everyone!... ps. from the boyfriend, thank you my goal was an unforgettable birthday present for someone who was never at sandals. She needed to see the fire show, get the flowers in the room, snorkel, buy a dress on the beach, and enjoy friendliness of the people there. To the above-mentioned people, we were able to accomplish all with their help and advice. THANK YOU ALL!!!! Loyal To Royal!!

I was treated to a trip here for my birthday, with my boyfriend. I experienced the welcome song and dinner party. It was amazing from the minute we got there. I would like to recognize a few of the employees that helped in my experience. Kerry, Joy and Rosean. Plus, our photo shoot was great, thanks to Cedric and Myron. We also went to mistic mountain. Jake, Junior and Garret made so fun. The beaches, our room, and everything was wonderful. Thank you to everyone!... ps. from the boyfriend, thank you my goal was an unforgettable birthday present for someone who was never at sandals. She needed to see the fire show, get the flowers in the room, snorkel, buy a dress on the beach, and enjoy friendliness of the people there. To the above-mentioned people, we were able to accomplish all with their help and advice. THANK YOU ALL!!!! Loyal To Royal!!

walterdeank2025 · 10/10