Location & Area Vibe
Situated along Cancun’s Km 13.5 beachfront zone, with car rental and on-site travel services to explore Chichen Itza and Mayan temples nearby.
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Cancún, MX
Occidental Tucancún - All Inclusive
Avda. Kukulcan, km. 13,5. Lote 24
4 stars · Guest score 7.9/10
About this hotel
Beachfront All-Inclusive Paradise Activities for Everyone From a children's club to sports courts, there's something for all ages at Occidental Tucancún. Enjoy tennis, aerobics, and nightly entertainment during your stay. Explore the Area With car rental and a travel agency on-site, discover Chichen Itza and Mayan temples easily. The hotel's prime location on the Yucatan Peninsula offers access to many local attractions. Culinary Delights Indulge in international, Spanish, and Mexican cuisine at the buffet and a la carte restaurants. Fresh seafood and local favorites await, providing a culinary journey for your taste buds. Experience the ultimate beachfront getaway at Occidental Tucancún. Book now for an unforgettable stay!
Highlights
Service & Comfort
Friendly, attentive staff enhances your stay; enjoy easy check-in and thoughtful guest care across the resort.
Dining & Amenities
Savor international, Spanish, and Mexican cuisine with multiple restaurants; family-friendly options and oceanfront settings add to your stay.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
- Street parking
- Pool bar
All 94 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Business center
- Terrace
- Family rooms
- Garden
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Golf course
- Ironing service
- Meeting/banquet facilities
- Tennis court
- Car hire
- Children's playground
- Dry cleaning
- Massage services
- Packed lunches
- Games room
- Spa/wellness center
- Barber/beauty shop
- Table tennis
- Currency exchange
- Babysitting/child services
- Billiards
- Sun terrace
- Designated smoking area
- Shared lounge/TV area
- Board games/puzzles
- Beachfront
- Minimarket on site
- Concierge service
- Special diet menus - on request
- Kid meals
- Snack bar
- Kids' outdoor play equipment
- ATM/cash machine on site
- Indoor play area
- Evening entertainment
- Kids' club
- Entertainment staff
- Outdoor furniture
- Sun loungers or beach chairs
- Sun umbrellas
- Coffee Shop on site
- Spa/wellness center services
- Beauty Services
- Tennis equipment
- Manicure
- Pedicure
- Hair Salon Services
- Beach
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Smoke alarms
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- 24-hour security
- Thermometers for guests provided by property
- Key card access
- Mobile app for room service
- Live music/performance
- Themed dinner nights
- Broadcast Live sport events
- Bingo
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.0
Some concerns about cleanliness and maintenance highlighted in guest reviews.
- Service8.9
Staff were described as friendly and attentive, enhancing the overall experience.
- Location8.5
The beach and location received positive comments from several guests.
- Room Quality6.9
Rooms were often mentioned as small and in need of renovation.
- Amenities8.5
Amenities such as the pool and beach were generally well-received.
- Value for Money7.9
Some guests felt the hotel was simple and lacked luxury for the price.
- Food and Beverage7.5
Food quality received mixed reviews; some items were satisfactory while others were disappointing.
- Overall Experience8.0
Experiences varied widely, with many guests feeling the hotel did not meet expectations.