Nearby Attractions
Explore Montréal with our free shuttle service and BIXI bicycle rentals, making it easy to visit local sights and enjoy the vibrant neighborhood.
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Montreal, CA
Hotel Universel Montréal
5000, Rue Sherbrooke Est
4 stars · Guest score 7.9/10
About this hotel
Luxurious Accommodations Indulge in comfort with our well-equipped rooms featuring stunning views of the Olympic Stadium, free WiFi, and convenient amenities like coffee-making facilities and a fridge. Dining Excellence Savor delectable international cuisine at Le Toit Rouge Restaurant, offering a diverse menu for breakfast, lunch, and dinner. Enjoy the convenience of room service or explore outdoor dining during summer weekends. Relaxation and Recreation Unwind in style with our indoor and outdoor pools, perfect for a refreshing dip. Explore nearby attractions with our free shuttle service or opt for a leisurely BIXI bicycle ride. Don't miss out on the souvenir shop and tour desk for a memorable stay. Experience comfort and convenience at Hotel Universel Montréal - book your stay today!
Highlights
Guest Comfort
Relax in well-equipped rooms with stunning views, free WiFi, and amenities like coffee makers and fridges for a comfortable stay.
Dining & Amenities
Savor international cuisine at Le Toit Rouge Restaurant and enjoy indoor and outdoor pools, a souvenir shop, and tour desk for a memorable experience.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Accessible parking
- Parking garage
- Indoor pool
- Pet bowls
All 64 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Business center
- Heating
- Pets allowed
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Bar
- Fax/photocopying
- Golf course
- Meeting/banquet facilities
- Sauna
- Dry cleaning
- Massage services
- Spa/wellness center
- Non-smoking throughout
- Daily housekeeping
- Designated smoking area
- Concierge service
- Snack bar
- ATM/cash machine on site
- Electric vehicle charging station
- Vending machine - drinks
- Wine/champagne
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Security alarm
- Breakfast takeaway containers
Check-in & checkout
- Check-in
- 04:00 PM – 12:00 AM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.2
Several mentions of poor cleaning standards and dirty installations.
- Service9.2
General satisfaction with staff and service quality, particularly in helpfulness.
- Location9.2
Good location for accessibility to attractions, though some found it slightly inconvenient.
- Room Quality6.7
Complaints about noise, uncomfortable beds, and overall room conditions.
- Amenities7.7
Mention of good facilities, but some comments on amenities not meeting expectations.
- Value for Money7.7
Guests felt the hotel was overpriced for the quality received.
- Food and Beverage7.2
Disappointing food quality at on-site dining options.
- Overall Experience8.2
Mixed reviews with some positive aspects but significant room for improvement.
Guest reviews
The two pools, the proximity to Saputo Stadium.
The two pools, the proximity to Saputo Stadium.
The price (double the usual) because of the CF Montreal match. It's exaggerated!
The staff is very welcoming!
The staff is very welcoming!
The employees' service is 5-star!
Liked the tasty breakfast we ordered at the hotel restaurant. Beautiful hotel lobby. Convenient location to leave the car in the hotel parking lot and reach the city center by metro.
Liked the tasty breakfast we ordered at the hotel restaurant. Beautiful hotel lobby. Convenient location to leave the car in the hotel parking lot and reach the city center by metro.
Disliked that there was no bottled water and kettle in the room. So, in case of late check-in, you can only drink tap water. The coffee machine brews very unpleasant coffee, the cream is chemical. In the bathroom, there was only 1 shampoo bottle for a room for 4 people. Couldn't access the pool because cleaning started at 11 am and everyone was asked to leave. The breakfast was tasty, but had to wait for about 30 minutes for it to be prepared.