Crown Promenade Melbourne

WHITEMAN STREET,8

5 stars · Guest score 8.8/10

About this hotel

Luxurious Amenities Located in the heart of Melbourne, Crown Promenade Melbourne is a luxurious hotel offering an array of amenities to make your stay unforgettable. Enjoy the infinity pool, outdoor terrace, and fully equipped fitness center to relax and rejuvenate during your visit. Breathtaking Views Indulge in stunning city, bay, or river views from the comfort of your room. Each room features an en-suite bathroom, minibar, and a flat-screen TV with cable channels, ensuring a comfortable and enjoyable stay for all guests. Ultimate Relaxation Unwind at the on-site restaurant and bar, or pamper yourself with access to steam rooms, a heated spa, and professional masseuse services. For those feeling lucky, the hotel is directly linked to the renowned Crown Casino and Entertainment Complex. Book your stay at Crown Promenade Melbourne now for an unforgettable experience.

Highlights

Prime Melbourne Location

Situated in the heart of Melbourne, the hotel offers easy access to nearby attractions and the vibrant city atmosphere.

Exceptional Guest Comfort

Enjoy luxurious amenities, including an infinity pool, spa, and professional masseuse services, ensuring a relaxing stay.

Unique Amenities & Dining

Relax in the on-site restaurant and bar, and indulge in stunning city, bay, or river views from your room.

Facilities

Parking
Swimming pool
Valet parking
Private parking
Accessible parking
Parking garage
Heated pool
Indoor pool

All 74 facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
Terrace
Family rooms
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Hot tub/Jacuzzi
Sauna
Dry cleaning
Massage services
Spa/wellness center
Currency exchange
Casino
Non-smoking throughout
Daily housekeeping
Designated smoking area
Concierge service
Kid meals
ATM/cash machine on site
Public transport tickets
Kid-friendly buffet
Wine/champagne
Coffee Shop on site
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Thermometers for guests provided by property
Breakfast takeaway containers
Key card access

Check-in & checkout

Check-in: 03:00 PM
Check-out: 11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness8.8
Rooms feeling a little tired, but generally clean.
Service9.7
Friendly staff and great customer service noted by multiple reviewers.
Location9.8
Great location to everything we needed and convenient access to amenities.
Room Quality8.2
Rooms are a bit dated, with some guests noting uncomfortable beds.
Amenities8.8
Some facilities such as the pool were noted as closed for maintenance.
Value for Money7.7
Considered overpriced for the quality received, particularly for small rooms.
Food and Beverage8.3
Limited service hours for room service and high prices for in-room dining options.
Overall Experience9.2
Overall a pleasant stay despite some drawbacks; great for city access.