Location & Vibe
Situated in the heart of Melbourne at 8 Whiteman Street, with easy access to Crown Casino and Entertainment Complex and stunning city views from select rooms.
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Melbourne, AU
Crown Promenade Melbourne
WHITEMAN STREET,8
5 stars · Guest score 8.8/10
About this hotel
Luxurious Amenities Located in the heart of Melbourne, Crown Promenade Melbourne is a luxurious hotel offering an array of amenities to make your stay unforgettable. Enjoy the infinity pool, outdoor terrace, and fully equipped fitness center to relax and rejuvenate during your visit. Breathtaking Views Indulge in stunning city, bay, or river views from the comfort of your room. Each room features an en-suite bathroom, minibar, and a flat-screen TV with cable channels, ensuring a comfortable and enjoyable stay for all guests. Ultimate Relaxation Unwind at the on-site restaurant and bar, or pamper yourself with access to steam rooms, a heated spa, and professional masseuse services. For those feeling lucky, the hotel is directly linked to the renowned Crown Casino and Entertainment Complex. Book your stay at Crown Promenade Melbourne now for an unforgettable experience.
Highlights
Service & Comfort
Guests praise friendly staff and strong service, with well-appointed rooms offering a minibar, coffee/tea facilities, and in-room entertainment for a relaxing stay.
Distinctive Amenities & Dining
Enjoy floor-to-ceiling windows, an on-site restaurant and bar, and access to wellness options like a heated spa and fitness center during your visit.
Facilities
- Parking
- Swimming pool
- Valet parking
- Private parking
- Accessible parking
- Parking garage
- Heated pool
- Indoor pool
All 74 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Business center
- Heating
- Terrace
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Sauna
- Dry cleaning
- Massage services
- Spa/wellness center
- Currency exchange
- Casino
- Non-smoking throughout
- Daily housekeeping
- Designated smoking area
- Concierge service
- Kid meals
- ATM/cash machine on site
- Public transport tickets
- Kid-friendly buffet
- Wine/champagne
- Coffee Shop on site
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Key card access
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.8
Rooms feeling a little tired, but generally clean.
- Service9.7
Friendly staff and great customer service noted by multiple reviewers.
- Location9.8
Great location to everything we needed and convenient access to amenities.
- Room Quality8.2
Rooms are a bit dated, with some guests noting uncomfortable beds.
- Amenities8.8
Some facilities such as the pool were noted as closed for maintenance.
- Value for Money7.7
Considered overpriced for the quality received, particularly for small rooms.
- Food and Beverage8.3
Limited service hours for room service and high prices for in-room dining options.
- Overall Experience9.2
Overall a pleasant stay despite some drawbacks; great for city access.
Guest reviews
Everything is amazing we love promenade
Everything is amazing we love promenade
Pillows need to be more former
Mostly Everything, lovely welcome and great views, comfortable accommodation!
Mostly Everything, lovely welcome and great views, comfortable accommodation!
Small complaint.. We were given free complimentary bottle of wine on arrival already in our room. Didn’t like that a tiny box of complimentary chocolate was put in our room while we were out.. nice offer but just weird entering our room after we left to go out for such a small gesture.. also didn’t like we were charged $4.80 from our bond for a small bottle of water from the mini bar. Yet given alcohol and chocolate for free.
Location and friendly staff.
Location and friendly staff.
None
Easy check-in and valet service.
Easy check-in and valet service.
N/a
Location & size of the room, it could do with another armchair as there was only one
Location & size of the room, it could do with another armchair as there was only one
There was only one armchair in the room, there was plenty of room for another chair