Location & Vibe
Located at 20 West Kinzie Street in Chicago, Kinzie Hotel puts you near top attractions and a vibrant neighborhood scene.
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Chicago, US
Kinzie Hotel
20 W Kinzie St
4 stars · Guest score 9/10
About this hotel
Luxurious Accommodations Indulge in the comfort of a 42-inch flat-screen LCD HDTV, premium bath products, and in-room massage services at Kinzie Hotel. The rooms are designed to provide a relaxing and upscale experience for every guest. Exceptional Dining Experience Savor the flavors of upscale dining with in-room options from the renowned Public House Gastropub. Enjoy a continental breakfast during your stay and treat yourself to tantalizing dishes like Mac N' Cheese or House Sliders in the comfort of your room. Evening Delights Unwind in the Double Cross Lounge at the end of the day with a complimentary drink and a selection of hors d'oeuvres during the nightly reception. It's the perfect way to relax and socialize after a day of exploring Chicago. Experience luxury, exceptional dining, and evening delights at Kinzie Hotel. Book your stay now for an unforgettable Chicago getaway.
Highlights
Service & Comfort
Friendly, attentive staff and well-appointed rooms create a welcoming, relaxing stay with thoughtful touches.
Amenities & Dining
In-room dining from Public House Gastropub, a 42-inch HDTV, and premium bath products enhance your luxury experience.
Facilities
- Parking
- Valet parking
- Private parking
- Accessible parking
- Pet bowls
All 57 facilities
- WiFi available
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Business center
- Heating
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Massage services
- Non-smoking throughout
- Daily housekeeping
- Designated smoking area
- Concierge service
- Wheelchair accessible
- ATM/cash machine on site
- Vending machine - drinks
- Lower bathroom sink
- Paid WiFi
- Wine/champagne
- Fruits
- Visual aids: Braille
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Key access
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Key card access
- Happy hour
Check-in & checkout
- Check-in
- 03:00 PM – 11:30 PM
- Check-out
- 11:00 AM
Accessibility
35.71 accessibility score
- Level entrance
- Wheelchair-accessible reception
- Accessible lifts
- Cane accessible
- Elderly accessible
- Electric wheelchair accessible
- Wheelchair accessible
- Wheelchair and scooter accessible
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.2
Several reviews mentioned the need for better room conditions and cleanliness in bathrooms.
- Service10.0
Staff were frequently praised for being friendly and helpful.
- Location9.6
Guests highlighted the ideal location and proximity to attractions.
- Room Quality8.7
Some rooms were comfortable, but there were complaints about noise and old furnishings.
- Amenities9.1
Amenities like breakfast and gym received mixed reviews but overall were satisfactory.
- Value for Money9.2
Standard quality for this hotel tier.
- Food and Beverage7.6
Breakfast was often mentioned as limited and disappointing.
- Overall Experience9.7
Overall, guests enjoyed their stay despite some issues.