The Chelsean New York

About this hotel

Convenient Location and Modern Amenities Located just steps away from iconic landmarks like the Flatiron Building and Madison Square Park, Four Points Sheraton Chelsea offers a blend of comfort and convenience. The hotel provides complimentary WiFi and a 24-hour fitness centre for guests to stay connected and active during their stay. Variety of Room Options and Dining Experience With a selection of standard, deluxe, city view rooms, and suites, guests can choose the perfect accommodation to suit their needs. Each room is thoughtfully equipped with a desk, free bottled water, and coffee. Indulge in Irish cuisine and local craft beers at the Westside Brewhouse, or opt for room service for a cozy dining experience. Additional Amenities and Nearby Attractions The hotel boasts a seasonal outdoor patio, meeting spaces, and valet parking for added convenience. Explore nearby attractions such as the Museum at FIT and Chelsea Waterside Park, all within close proximity to the property. Book your stay at Four Points Sheraton Chelsea for a memorable and comfortable experience.

Highlights

Facilities

• WiFi available
• Free WiFi
• Non-smoking rooms
• Fitness center
• 24-hour front desk
• Business center
• Heating
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Facilities for disabled guests
• Car hire
• Non-smoking throughout
• Private check-in/check-out
• Daily housekeeping
• Concierge service
• Special diet menus - on request
• Allergy-free room
• ATM/cash machine on site
• Vending machine - drinks
• Toilet with grab rails
• Vending machine - snacks
• Higher level toilet
• Nightclub/DJ
• Outdoor furniture
• Visual aids: Braille
• Staff adhere to local safety protocols
• Laundry washed per local authority guidelines
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• CCTV outside property
• CCTV in common areas
• Access to health care professionals
• Face masks for guests available
• Delivered food - securely covered
• Key card access
• Live music/performance
• Happy hour

Check-in & checkout

Check-in

03:00 PM

Check-out

12:00 PM

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness5.8

  Several reviews noted issues with cleanliness and overall state of the room making it less than satisfactory.

• Service8.8

  Many guests appreciated the friendly and helpful staff.

• Location8.8

  The hotel's centralized location was praised in multiple reviews.

• Room Quality5.8

  Significant complaints about room size and condition, including outdated decor and faulty amenities.

• Amenities6.8

  Limited amenities were pointed out, such as missing breakfast service and basic room provisions.

• Value for Money6.3

  Guests expressed that the pricing was not justified given the condition and services offered.

• Food and Beverage5.3

  Lack of breakfast and coffee services was frequently mentioned as a disappointment.

• Overall Experience8.8

  Despite some issues, many guests still found value in their stay overall due to location and cost.

Guest reviews

L'emplacement de l'hôtel est bien situé pour visiter, faire du shopping,pour manger. Les métros ne sont pas loin,Times Square également à 20 min de marche. Le personnel de l'hôtel est vraiment gentil, souriant et disponible dès qu'on a besoin de quelque chose. Le ménage de la chambre est fait tous les jours.

L'emplacement de l'hôtel est bien situé pour visiter, faire du shopping,pour manger. Les métros ne sont pas loin,Times Square également à 20 min de marche. Le personnel de l'hôtel est vraiment gentil, souriant et disponible dès qu'on a besoin de quelque chose. Le ménage de la chambre est fait tous les jours.

Ce qui est dommage,les chambres ont besoin d'un bon rafraîchissement mobilier vieux abîmé, salle de bain également. C'est un détail, dans tous les cas ,pour nous,on y était juste pour dormir dans un lit propre et confortable. La météo nous a permis de profiter des balades à la découverte de NY.

The room did not have a fridge.

I couldn’t have picked a better location for my solo trip! So many places were within walking distance, which made exploring the city so easy. I came to New York for a Harry Styles concert at Madison Square Garden, and being able to walk to the concert and back to the hotel afterward was a huge plus. It made the whole evening so convenient! The staff was kind and welcoming, and check-in and check-out were both quick and easy. Overall, staying here made an already special trip even better!

I couldn’t have picked a better location for my solo trip! So many places were within walking distance, which made exploring the city so easy. I came to New York for a Harry Styles concert at Madison Square Garden, and being able to walk to the concert and back to the hotel afterward was a huge plus. It made the whole evening so convenient! The staff was kind and welcoming, and check-in and check-out were both quick and easy. Overall, staying here made an already special trip even better!

Nothing comes to mind; I really enjoyed my stay!

Excelente ubicación. Queda cerca de todo.

Excelente ubicación. Queda cerca de todo.

Las habitaciones se ven un poco antiguas pero es lo de menos.

The hotel was absolutely filthy, the sheets were full of stains, the bathrooms didn't appear to be genuinely clean, and the location felt very unsafe.