Chengdu Neighborhood
Located in the city center, the hotel offers easy access to Chengdu's vibrant attractions and lively local scene.
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Chengdu, CN
Kempinski Hotel Chengdu-City Center
Ren Min Nan Road 42
5 stars · Guest score 9/10
About this hotel
Luxurious Accommodations Kempinski Hotel Chengdu offers spacious rooms with modern amenities, including a flat-screen TV and free internet access. The warm ambience and thoughtful details provide a comfortable stay for guests. Culinary Delights Indulge in a variety of dining options at the hotel, from traditional Bavarian cuisine at the German Beerhouse to international buffets at the Western restaurant. Explore the flavors of Sichuan and Cantonese cuisine or unwind at the trendy night club for a memorable dining experience. Wellness and Leisure Guests can relax and rejuvenate at the indoor pool, fitness centre, yoga room, and spa centre. Whether you're looking to stay active or unwind, the hotel offers a range of facilities to cater to your needs. Experience luxury and comfort at Kempinski Hotel Chengdu. Book your stay now for an unforgettable experience.
Highlights
Exceptional Hospitality
Enjoy spacious, modern rooms and attentive service designed to ensure a comfortable and memorable stay.
Dining & Wellness
Savor diverse cuisines including Sichuan and Cantonese, and unwind at the indoor pool, spa, and fitness facilities.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Accessible parking
- Pool with view
- Heated pool
- Indoor pool
All 88 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Family rooms
- Garden
- BBQ facilities
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Breakfast in the room
- Massage services
- Spa/wellness center
- Babysitting/child services
- Karaoke
- Non-smoking throughout
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Concierge service
- Special diet menus - on request
- Grocery deliveries
- ATM/cash machine on site
- Lockers
- Electric vehicle charging station
- Evening entertainment
- Nightclub/DJ
- Sun loungers or beach chairs
- Wine/champagne
- Coffee Shop on site
- Fruits
- Shallow end
- Spa/wellness center services
- Beauty Services
- Fitness/spa locker rooms
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Live music/performance
- Broadcast Live sport events
- Happy hour
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness9.5
Multiple reviewers explicitly praised cleanliness (rooms described as 'mooi en schoon', '乾淨', 'spacious and clean'); overall very positive.
- Service9.5
Service repeatedly praised (helpful staff, specific mention of Mr Chiron Chen, early check-in/late checkout, patient staff). Minor issue with bellboy luggage assistance noted but overshadowed by strong service.
- Location9.5
Location frequently highlighted as convenient (walking distance to metro, close to transport and nearby cafes); highly positive.
- Room Quality9.5
Rooms described as modern, comfortable and spacious; minor comment about rooms being a bit warm due to central heating but mitigated with fans.
- Amenities7.0
Several amenity issues reported: bar users smoking despite no-smoking signs, pool partially unavailable due to swim lessons, bar only opens late (no daytime drink service) and occasional noisy events downstairs.
- Value for Money9.0
Value for money explicitly mentioned and supported by upgrades and complimentary early check-in; generally seen as good value.
- Food and Beverage9.0
Breakfast repeatedly praised as excellent ('colazione ottima', 'excellent food selection'), though some F&B negatives (bar smoking, limited bar hours) slightly temper the score.
- Overall Experience9.0
Overall very positive stays with excellent service, clean rooms and great location; a few operational issues (bar smoking, pool availability, occasional noise, bellboy assistance) prevent a higher perfect score.
Guest reviews
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Best staff service in hotel and Restaurant!
Best staff service in hotel and Restaurant!
The hotel is beautiful and clean. The room is modern and comfortable.
The hotel is beautiful and clean. The room is modern and comfortable.
In the bar, many people were smoking despite clear indications not to smoke. In the pool, swimming lessons were being conducted, so the entire pool was not available. A bit annoying.
Clean and well-equipped~ Breakfast is very abundant!
Clean and well-equipped~ Breakfast is very abundant!