San Jose del Cabo, MX

Hyatt Ziva Los Cabos- All Inclusive

Paseo del Malecón l-5 D

4 stars

About this hotel

Luxurious Spa and Recreational Amenities Indulge in massages, body treatments, and facials at our full-service spa. Plus, enjoy 4 outdoor pools, 4 spa tubs, and a water park for ultimate relaxation. All-Inclusive Dining and Entertainment Savor Italian cuisine at Zaffiro or opt for 24-hour room service. With 7 restaurants, a poolside bar, and 4 lounges, we have your dining and entertainment needs covered. Top-notch Services and Events Space Benefit from concierge services, complimentary Wi-Fi, and a computer station. Host memorable events in our 35,000 sq ft conference center with 18 meeting rooms. Ready to experience luxury at its best? Book your stay at Hyatt Ziva Los Cabos- All Inclusive now.

Highlights

San José del Cabo Setting

Located in the vibrant neighborhood of San José del Cabo, enjoy easy access to local attractions and the lively atmosphere of this charming city.

Exceptional Guest Service

Experience personalized concierge services, complimentary Wi-Fi, and a welcoming environment designed for your comfort and relaxation.

Luxury Amenities and Dining

Relax in outdoor pools, spa tubs, and water parks, or indulge in diverse dining options including Italian cuisine and 24-hour room service.

Facilities

  • Pool umbrellas
  • Billiards or pool table
  • Wheelchair accessible parking
  • Free self parking
  • Free valet parking
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Covered parking
  • Secured parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible pool
  • Pool hoist on site
  • Pool access ramp on site
  • Heated pool
All 87 facilities
  • Elevator
  • Fitness facilities
  • Supervised childcare/activities
  • ATM/banking
  • Gift shops or newsstand
  • Shopping on site
  • Conference space
  • Golfing nearby
  • Arcade/game room
  • Free breakfast
  • Safe-deposit box at front desk
  • Multilingual staff
  • Porter/bellhop
  • Express check-out
  • Full-service spa
  • Wedding services
  • Grocery/convenience store
  • Tours/ticket assistance
  • Waterslide
  • Conference center
  • Snack bar/deli
  • Playground on site
  • Computer station
  • Airport transportation - pickup (surcharge)
  • Free water park access
  • Beach umbrellas
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach volleyball on site
  • Free buffet breakfast
  • Water dispenser
  • Concerts/live shows
  • Couples/private dining
  • Ballroom
  • Banquet hall
  • LED light bulbs
  • Recycling
  • Grey water recycling system
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Lifeguard on site
  • Well-lit path to entrance
  • Rooftop garden
  • Humane animal treatment
  • Locally-owned & organized tours & activities
  • Showcase for local artists
  • Double-glazing on all windows
  • Locally-sourced food on site (80% or more)
  • Energy-saving switches
  • At least 80% of all lighting comes from LEDs
  • Comprehensive food waste policy
  • Vegan menu options available
  • Vegetarian menu options available
  • Comprehensive recycling policy
  • Water-efficient showers only
  • Free WiFi
  • 24-hour front desk
  • Terrace
  • Garden
  • Luggage storage
  • Express check-in/check-out
  • Sauna
  • Table tennis
  • Karaoke
  • Designated smoking area
  • Concierge service
  • Wheelchair accessible
  • Evening entertainment
  • Steam room

Check-in & checkout

Check-in
03:00 PM – anytime
Check-out
12:00 PM

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.

House rules

Pets

Pets not allowed

Pets

Service animals are exempt from fees/restrictions

Children and extra beds

No rollaway/extra beds available

Sustainability Certifications

Green Globe

Noise policy

Noise-free rooms not guaranteed

Check-in & Check-out

Contactless check-out is available

General

Cashless transactions are available

Guest type

Essential workers only - NO

Covid

Property does not offer onsite COVID-19 testing

General

Professional property host/manager

Health & Safety

Property does not require health documentation at check-in

Pets

Service animals are allowed

What's nearby

  • El Arco (Land's End), Cabo San Lucas36 km
  • Plaza Mijares (San José del Cabo Town Square)0.6 km
  • San José del Cabo Estuary & Bird Sanctuary (Estero San José)1.0 km
  • Los Cabos International Airport (SJD)10 km
  • Cabo San Lucas Marina / Medano Beach34 km
  • Mission of San José del Cabo (Misión San José)0.7 km
  • San José del Cabo Art District (Gallery District)0.8 km
  • Playa Palmilla6.5 km

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.0

    Rooms and suites are lovely and well maintained.

  • Service9.0

    Staff were friendly and ready to assist with any of our requests.

  • Location9.1

    Beautiful setting and experiences to come.

  • Room Quality8.5

    Rooms were large and airy.

  • Amenities8.5

    Hot tubs facing the ocean, and the drink bars were awesome.

  • Value for Money8.5

    Standard quality for this hotel tier.

  • Food and Beverage8.5

    Culinary variety and exceptional service at the restaurants.

  • Overall Experience8.6

    Exceeded our expectations with amazing service and activities.

Guest reviews

This is our 2nd time at Hyatt Ziva and it did not disappoint. We had a great time. The atmosphere was fun and relaxing. From our Butler Adrian who went above and beyond our entire trip to seeing Manny (now a server at El Molino), it felt like visiting friends. Christopher Luna was the manager on duty at the pool this round and he did a great job of managing all of the different behaviors of folks who want to own the pool by putting down towels early to taking the time to make sure every guest had a great time. We did a master suite with ocean view which was in building three - great view of the ocean and the adult pool. This room is perfect as our kids slept on the pull out in the living room and we still had tons of space for us to lounge when in the room. The room was clean and each day they came in to ensure that it was top notch. The food was amazing and our favorite restaurant, DOZO, continues to impress the kids with the amazing hibachi - request Roman as he was tons of fun! If you decide to only get sushi, make sure to ask for Luis who was a great waiter! As soon as we got in our car to go home, the kids asked when we get to come back! Hyatt Ziva is the best! Great location - less than 20 minute drive from the airport. See you again soon.

This is our 2nd time at Hyatt Ziva and it did not disappoint. We had a great time. The atmosphere was fun and relaxing. From our Butler Adrian who went above and beyond our entire trip to seeing Manny (now a server at El Molino), it felt like visiting friends. Christopher Luna was the manager on duty at the pool this round and he did a great job of managing all of the different behaviors of folks who want to own the pool by putting down towels early to taking the time to make sure every guest had a great time. We did a master suite with ocean view which was in building three - great view of the ocean and the adult pool. This room is perfect as our kids slept on the pull out in the living room and we still had tons of space for us to lounge when in the room. The room was clean and each day they came in to ensure that it was top notch. The food was amazing and our favorite restaurant, DOZO, continues to impress the kids with the amazing hibachi - request Roman as he was tons of fun! If you decide to only get sushi, make sure to ask for Luis who was a great waiter! As soon as we got in our car to go home, the kids asked when we get to come back! Hyatt Ziva is the best! Great location - less than 20 minute drive from the airport. See you again soon.

831tarynl · 10/10

great resort with beautiful views of sea of Cortez plus sandy beach and mountains so pretty. staff always friendly and attentive with great service. Two swim up bars. lots of pools including one with lots of shade. great food options. ask for Jorge Rivero at the pool ...he runs circles to meet the needs of guests!!!!

great resort with beautiful views of sea of Cortez plus sandy beach and mountains so pretty. staff always friendly and attentive with great service. Two swim up bars. lots of pools including one with lots of shade. great food options. ask for Jorge Rivero at the pool ...he runs circles to meet the needs of guests!!!!

Beckiebelote · 8/10

Excellent resort for vacation! Customer service is outstanding, resort is clean, beautiful, good food and plenty of options, and great security!

Excellent resort for vacation! Customer service is outstanding, resort is clean, beautiful, good food and plenty of options, and great security!

easpink · 10/10

Alfredo was an amazing bartender at the lobby bar!!!! Same with all of the pool bar staff. As well as the servers and cleaners. Clean everywhere Very impressed. 10/10!!! Would so comeback!

Alfredo was an amazing bartender at the lobby bar!!!! Same with all of the pool bar staff. As well as the servers and cleaners. Clean everywhere Very impressed. 10/10!!! Would so comeback!

816cecir · 10/10

Really enjoyed our time at the Hyatt Ziva. Great location, wonderful service, lots to do, and many dining options, and a beautiful pool space. I did find there to be a lot of noise at the property - constant music playing, it would be nice to hear the sound of the ocean. It was also a struggle to find pool chair most days and the chair policy was inconsistently followed by staff. Could use more spaces for enjoying the pool. All in all would go back and was a great place for families.

Really enjoyed our time at the Hyatt Ziva. Great location, wonderful service, lots to do, and many dining options, and a beautiful pool space. I did find there to be a lot of noise at the property - constant music playing, it would be nice to hear the sound of the ocean. It was also a struggle to find pool chair most days and the chair policy was inconsistently followed by staff. Could use more spaces for enjoying the pool. All in all would go back and was a great place for families.

samantharG2731VG · 10/10

So disappointed to see that the quality of the hotel has gone downhill. We have been here 9 times and even had my daughter's wedding here. It was apparent they have staffing issues at the restaurants which makes not only the service poor but the quality of the food was poor in some of the restaurants. We here with my family and grandchildren (ages 5 and 11 months) with an upgraded room so they could get the extra help of services and a butler which was sporadic at best. Room service and housekeeping came before they were asked and woke up the sleeping baby several times. Pool food was dry (avoid the tacos) and the pool was not very clean. Talked with management several times to share our disappointment.

So disappointed to see that the quality of the hotel has gone downhill. We have been here 9 times and even had my daughter's wedding here. It was apparent they have staffing issues at the restaurants which makes not only the service poor but the quality of the food was poor in some of the restaurants. We here with my family and grandchildren (ages 5 and 11 months) with an upgraded room so they could get the extra help of services and a butler which was sporadic at best. Room service and housekeeping came before they were asked and woke up the sleeping baby several times. Pool food was dry (avoid the tacos) and the pool was not very clean. Talked with management several times to share our disappointment.

Grandma068 · 4/10

They gave us 10/10 experience at the bar. Great service kind faces! Drinks were fantastic. Loved it highly recommend!

They gave us 10/10 experience at the bar. Great service kind faces! Drinks were fantastic. Loved it highly recommend!

A5107RJalexiag · 10/10

For the price, there are several other resorts. We have been to Cabo 10+ times, and we go 3x a year. We have tried Le Blanc 4x, and Garza Blanca, Paradissus, Hard Rock just to name a few. Our Room - I had two rooms, one for our adult child and son, and the other for my husband and I (swim-up room). The hotel room was in such poor shape, that I am embarrassed that I had another family come along with us because it is a reflection upon me. The terra-cotta flooring, couch, bathroom in our room was in a severely dilapidated state. I understand that some of the rooms are updated, but I think these are "club rooms". The hotel prides itself on being "luxury", however, there was nothing here that I found to be even remotely luxurious. We paid nearly $800/night for what at most should be a $400/night room. Pool - Get a cabana scheduled for the duration of your stay. On our first full day, we made the mistake of going down at 7am and stayed down there until 10am because had we not, there would be literally no where to sit. People are fighting over chairs, the staff will come and pick up items that are left behind on chairs even if you walk away to use the bathroom for a few minutes. It's absolutely insane. Restaurants - The Coastal restaurant and Italian restaurants are the best ones. The steakhouse is old and stale, and the menu is boring. The Japanese restaurant was updated, but it's almost impossible to get a reservation at the teppanyaki unless you want to eat at 9pm. Staff - The staff are mostly great. Ayssa, our Mayordoma, was fantastic. She was always eager to help. The pool staff, when heavily tipped, are also great at ensuring you have what you need. Some of the restaurant staff are cranky, but I think it's because a lot of patrons don't tip. Overall: Please look around. There is no reason that Hyatt Ziva should be on anyone's top 3 or 5 list.

For the price, there are several other resorts. We have been to Cabo 10+ times, and we go 3x a year. We have tried Le Blanc 4x, and Garza Blanca, Paradissus, Hard Rock just to name a few. Our Room - I had two rooms, one for our adult child and son, and the other for my husband and I (swim-up room). The hotel room was in such poor shape, that I am embarrassed that I had another family come along with us because it is a reflection upon me. The terra-cotta flooring, couch, bathroom in our room was in a severely dilapidated state. I understand that some of the rooms are updated, but I think these are "club rooms". The hotel prides itself on being "luxury", however, there was nothing here that I found to be even remotely luxurious. We paid nearly $800/night for what at most should be a $400/night room. Pool - Get a cabana scheduled for the duration of your stay. On our first full day, we made the mistake of going down at 7am and stayed down there until 10am because had we not, there would be literally no where to sit. People are fighting over chairs, the staff will come and pick up items that are left behind on chairs even if you walk away to use the bathroom for a few minutes. It's absolutely insane. Restaurants - The Coastal restaurant and Italian restaurants are the best ones. The steakhouse is old and stale, and the menu is boring. The Japanese restaurant was updated, but it's almost impossible to get a reservation at the teppanyaki unless you want to eat at 9pm. Staff - The staff are mostly great. Ayssa, our Mayordoma, was fantastic. She was always eager to help. The pool staff, when heavily tipped, are also great at ensuring you have what you need. Some of the restaurant staff are cranky, but I think it's because a lot of patrons don't tip. Overall: Please look around. There is no reason that Hyatt Ziva should be on anyone's top 3 or 5 list.

444marisan · 4/10