Banff Location
Situated near Banff National Park, the resort offers easy access to wilderness tours, lake cruises, skiing, and outdoor adventures.
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Banff, CA
Tunnel Mountain Resort
502 Tunnel Mountain Road, Box 1137
3 stars · Guest score 8.5/10
About this hotel
Indulge in Nature's Beauty Panoramic Views : Enjoy breathtaking views of Banff National Park and the Canadian Rockies from our indoor pool. Cozy Accommodations : Each suite or chalet offers a comfortable sitting area, cable TV, and the option for a private balcony with mountain views. Exciting Activities : Take advantage of our fitness center, sauna, outdoor BBQs, and children’s playground. Let our concierge desk help you plan wilderness tours, lake cruises, skiing, fishing, dogsled tours, and white water rafting adventures. Ready to experience the ultimate mountain getaway? Book your stay at Tunnel Mountain Resort now!
Highlights
Comfortable Stays
Enjoy cozy suites and chalets with private balconies, cable TV, and relaxing sitting areas for a memorable mountain retreat.
Unique Amenities
Relax in the indoor pool with mountain views, or unwind in the sauna and outdoor BBQs, perfect for leisure and family fun.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Parking garage
- Heated pool
- Indoor pool
- Pet bowls
- Pet basket
All 60 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Fitness center
- 24-hour front desk
- Business center
- Heating
- Terrace
- Family rooms
- Pets allowed
- Hiking
- BBQ facilities
- Laundry
- Luggage storage
- Cycling
- Safety deposit box
- Fax/photocopying
- Tour desk
- Golf course
- Children's playground
- Canoeing
- Sauna
- Dry cleaning
- Skiing
- Ski storage
- Non-smoking throughout
- Daily housekeeping
- Concierge service
- Allergy-free room
- ATM/cash machine on site
- Vending machine - drinks
- Public transport tickets
- Vending machine - snacks
- Ski pass vendor
- Outdoor furniture
- Picnic area
- Steam room
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Invoice provided
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Screens / Barriers between staff and guests for safety
- Key card access
Check-in & checkout
- Check-in
- 04:00 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.8
Overall wear and tear, especially carpets and sofa. Some concerns about pet hair.
- Service9.3
Staff went above and beyond to ensure standards were met and were quick to respond to all requests.
- Location9.3
Beautiful off the beaten path location, quiet area away from downtown, great views.
- Room Quality8.3
Spacious rooms, but some concerns about noise and bed quality.
- Amenities7.8
Fitness room was lacking, pool was cold, but fireplace and additional firewood were enjoyable.
- Value for Money8.3
Some complaints about the condition of amenities versus price point.
- Food and Beverage8.8
Not specifically mentioned, standard quality for this hotel tier.
- Overall Experience8.8
Despite some drawbacks, guests enjoyed their stay and the location.
Guest reviews
Spacious and convenient for Banff. Excellent room service every day
Spacious and convenient for Banff. Excellent room service every day
Could of been a bit cleaner
The room
The room
Our bathroom sink leaked
The location is great, really peaceful but only a 20 min walk into the town or there are regular buses (the hotel gave us a free bus pass). We didn't have a car here and it wasn't a problem at all. There was a big fridge and oven and we saved a lot of money by being able to prepare our own food. There are also hikes you can do from this side of town like to the Hoodoos which were so quiet in comparison to the popular tourist sites. I would recommend and would stay here again.
The location is great, really peaceful but only a 20 min walk into the town or there are regular buses (the hotel gave us a free bus pass). We didn't have a car here and it wasn't a problem at all. There was a big fridge and oven and we saved a lot of money by being able to prepare our own food. There are also hikes you can do from this side of town like to the Hoodoos which were so quiet in comparison to the popular tourist sites. I would recommend and would stay here again.
The pool and gym are quite small which didn't bother us but just something to be aware of.
Our room was very spacious, the kitchen equipment was very good. Also, the bathroom was very well proportioned for two people. Since we spent four nights there, the opportunity to do laundry was perfect! The provided free bus tickets proved to be very practical, as Banff was mercilessly overcrowded in August and the search for a parking space in town was hopeless.
Our room was very spacious, the kitchen equipment was very good. Also, the bathroom was very well proportioned for two people. Since we spent four nights there, the opportunity to do laundry was perfect! The provided free bus tickets proved to be very practical, as Banff was mercilessly overcrowded in August and the search for a parking space in town was hopeless.
The 'large double bed' described in the booking was unfortunately just a normal queen-size bed. Unfortunately too narrow for our needs, so we didn't sleep well.