Nearby attractions
Set in Banff, Tunnel Mountain Resort offers quiet, scenic surroundings with panoramic views of Banff National Park and the Canadian Rockies.
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Banff, CA
Tunnel Mountain Resort
502 Tunnel Mountain Road, Box 1137
3 stars · Guest score 8.5/10
About this hotel
Indulge in Nature's Beauty Panoramic Views : Enjoy breathtaking views of Banff National Park and the Canadian Rockies from our indoor pool. Cozy Accommodations : Each suite or chalet offers a comfortable sitting area, cable TV, and the option for a private balcony with mountain views. Exciting Activities : Take advantage of our fitness center, sauna, outdoor BBQs, and children’s playground. Let our concierge desk help you plan wilderness tours, lake cruises, skiing, fishing, dogsled tours, and white water rafting adventures. Ready to experience the ultimate mountain getaway? Book your stay at Tunnel Mountain Resort now!
Highlights
Warm guest service
Staff are quick to respond and go above and beyond, helping you plan wilderness tours, lake cruises, skiing and more.
Distinctive amenities
Indoor pool with mountain views, cozy suites and chalets, and on-site amenities like a fitness center, outdoor BBQs, and a children’s playground.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Parking garage
- Heated pool
- Indoor pool
- Pet bowls
- Pet basket
All 60 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Fitness center
- 24-hour front desk
- Business center
- Heating
- Terrace
- Family rooms
- Pets allowed
- Hiking
- BBQ facilities
- Laundry
- Luggage storage
- Cycling
- Safety deposit box
- Fax/photocopying
- Tour desk
- Golf course
- Children's playground
- Canoeing
- Sauna
- Dry cleaning
- Skiing
- Ski storage
- Non-smoking throughout
- Daily housekeeping
- Concierge service
- Allergy-free room
- ATM/cash machine on site
- Vending machine - drinks
- Public transport tickets
- Vending machine - snacks
- Ski pass vendor
- Outdoor furniture
- Picnic area
- Steam room
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Invoice provided
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Screens / Barriers between staff and guests for safety
- Key card access
Check-in & checkout
- Check-in
- 04:00 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.8
Overall wear and tear, especially carpets and sofa. Some concerns about pet hair.
- Service9.3
Staff went above and beyond to ensure standards were met and were quick to respond to all requests.
- Location9.3
Beautiful off the beaten path location, quiet area away from downtown, great views.
- Room Quality8.3
Spacious rooms, but some concerns about noise and bed quality.
- Amenities7.8
Fitness room was lacking, pool was cold, but fireplace and additional firewood were enjoyable.
- Value for Money8.3
Some complaints about the condition of amenities versus price point.
- Food and Beverage8.8
Not specifically mentioned, standard quality for this hotel tier.
- Overall Experience8.8
Despite some drawbacks, guests enjoyed their stay and the location.