Nearby Attractions & Vibe
Explore Banff’s mountain setting with easy access to popular spots like Banff Lake Louise Tourism Bureau, plus the tranquil Tunnel Mountain area for off-slope adventures.
1 / 36
Banff, CA
Douglas Fir Resort and Chalets
525 Tunnel Mountain Road
3 stars · Guest score 8/10
About this hotel
Mountain Retreat with Spa Tubs and Ski Shuttle Escape to the cozy Douglas Fir Resort and Chalets in Banff for a spectacular mountain getaway. Unwind in the spa tubs after a day on the slopes or explore nearby trails. Family-Friendly Accommodations Book one of the 130 guestrooms with fireplaces, kitchens, and balconies overlooking stunning views. Enjoy entertainment with flat-screen TVs, DVD players, and free Wi-Fi. Convenient Location The resort offers quick access to popular spots like Banff Lake Louise Tourism Bureau and Tunnel Mountain. Benefit from complimentary ski shuttles and onsite amenities like ski storage and a picnic area. To experience the ultimate mountain retreat in Banff, book your stay at Douglas Fir Resort and Chalets now!
Highlights
Service & Comfort
Friendly staff and a comfortable stay are hallmarks, with flexible check-in and well-equipped rooms that include fireplaces and free Wi‑Fi.
Distinctive Amenities & Dining
Choose from various condo layouts with kitchens, balconies, and in-room entertainment; ski storage and nearby ski activities complement the mountain retreat.
Facilities
- Wheelchair accessible parking
- Free self parking
- Wheelchair-accessible van parking
All 38 facilities
- Elevator
- Golfing nearby
- Downhill skiing nearby
- Cross-country skiing nearby
- Bicycle rentals nearby
- Hiking/biking trails nearby
- Ski storage
- Scooter/moped rentals nearby
- Express check-out
- Snowmobiling nearby
- Mountain biking nearby
- Snowshoeing nearby
- Skydiving nearby
- Snowboarding nearby
- Ski lessons available nearby
- Ski equipment rental shops nearby
- Golf lessons available nearby
- Waterslide
- Free water park access
- Sledding nearby
- Snow tubing nearby
- Free ski shuttle
- Ski passes available
- 24-hour fitness facilities
- Rock climbing nearby
- Cave exploring/spelunking nearby
- Ziplining nearby
- Horse riding nearby
- Ice skating nearby
- Mountain climbing nearby
- Free WiFi
- 24-hour front desk
- Express check-in/check-out
- Designated smoking area
- Picnic area
Check-in & checkout
- Check-in
- 04:00 PM – anytime
- Check-out
- 11:00 AM
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Front desk staff will greet guests on arrival at the property.
House rules
Pets
Pets not allowed
Pets
Service animals are exempt from fees/restrictions
Children and extra beds
No rollaway/extra beds available
Pets
No pets, service animals welcome
Check-in & Check-out
Contactless check-out is available
Smoking
Smoking permitted
Guest type
Essential workers only - NO
Covid
Property does not offer onsite COVID-19 testing
Children and extra bed policy
Children welcome
Health & Safety
Property uses a professional cleaning service
General
Professional property host/manager
Children and extra beds
No cribs (infant beds) available
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness6.0
Several reviews mentioned poor cleanliness and maintenance issues, indicating a lack of proper cleaning.
- Service8.0
Service was described as friendly but lacking in communication, especially during incidents.
- Location10.0
The area around the property was noted as nice and quiet, contributing positively to the overall experience.
- Room Quality7.0
Rooms were generally described as comfortable but dated, and in some cases, not properly cleaned.
- Amenities8.0
Amenities were mentioned as needing upgrades, especially the pool area and game equipment.
- Value for Money9.0
Standard value for the hotel type amidst mixed reviews regarding quality.
- Food and Beverage9.0
Not specifically mentioned, assumed average for this hotel tier.
- Overall Experience7.0
Mixed experiences with guests expressing both love for the location and disappointment in conditions.