Palermo, IT

Best Western Ai Cavalieri Hotel

Via Sant'Oliva 8

4 stars · Guest score 8.4/10

About this hotel

Luxurious Accommodation Indulge in well-equipped and elegantly furnished rooms at this luxurious hotel, located in the heart of Palermo's historical and business center. Gastronomic Delights Start your day with a rich American breakfast buffet in the peaceful hotel garden. Unwind with a drink at the bar offering a unique selection of famous aperitifs and cocktails. Business and Events Conduct your business seamlessly with Wi-Fi access in the elegant lobby. Host successful meetings or events in the hotel's two meeting rooms accommodating up to 135 people. Experience luxury, comfort, and convenience at our hotel in Palermo. Book now for an unforgettable stay!

Highlights

Palermo Center Location

Situated in Palermo's historic and business district, the hotel offers easy access to local attractions and vibrant neighborhood life.

Comfort and Service

Enjoy well-equipped, elegantly furnished rooms and attentive service designed to make your stay relaxing and seamless.

Dining and Events

Start your day with a rich breakfast in the peaceful garden and unwind with a selection of aperitifs at the bar; host events in stylish meeting rooms.

Facilities

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Room service
  • Business center
  • Heating
  • Family rooms
  • Pets allowed
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Car hire
  • Dry cleaning
  • Breakfast in the room
  • Packed lunches
  • Babysitting/child services
  • Private check-in/check-out
  • Daily housekeeping
  • Designated smoking area
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Concierge service
  • Snack bar
  • Toilet with grab rails
  • Higher level toilet
  • Emergency cord in bathroom
  • Airport drop off
  • Airport pick up
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Screens / Barriers between staff and guests for safety
  • 24-hour security
  • Security alarm
  • Key card access

Check-in & checkout

Check-in
02:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.8

    Rooms reported as needing renovation and cleanliness issues mentioned.

  • Service9.3

    Several reviews highlight friendly and helpful staff.

  • Location9.3

    Location consistently praised for its convenience and central accessibility.

  • Room Quality7.8

    Mixed sentiment; some rooms outdated and uncomfortable mentioned.

  • Amenities8.3

    Basic amenities noted but limited freshness in breakfast offerings.

  • Value for Money8.3

    Generally considered a good value, but still requiring improvements.

  • Food and Beverage7.8

    Breakfast received negative comments, but other aspects of dining were acceptable.

  • Overall Experience8.7

    Location and service consider strong positives, yet room and amenity issues recognized.

Guest reviews

Jacopo · 8/10
Claude · 8/10

Great rooms and breakfast

Great rooms and breakfast

David · 9/10
Mireia · 9/10
Anton · 9/10

Very friendly staff. Very good location. Historical building with charm.

Very friendly staff. Very good location. Historical building with charm.

Ivonne · 9/10

Friendly staff, good breakfast

Friendly staff, good breakfast

This Hotel needs serious renovation. Dirty walls in the room, very loud old air conditioner. In general, it is an old hotel

Vyacheslav · 4/10

Close to two main promenades, the Theater, historical market. Located in a fairly quiet street. Delicious breakfasts, especially pistachio cake, staff at the reception, dining room, and cleaning staff are very nice.

Close to two main promenades, the Theater, historical market. Located in a fairly quiet street. Delicious breakfasts, especially pistachio cake, staff at the reception, dining room, and cleaning staff are very nice.

lafokalina · 10/10