Location & Vibe
Situated on Dr Babasaheb Ambedkar Road in Parel, ITC Grand Central puts you near Mumbai’s hubs and attractions for easy exploration.
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Mumbai, IN
ITC Grand Central, a Luxury Collection Hotel, Mumbai
287, Dr. Babasaheb Ambedkar Road
5 stars · Guest score 9.6/10
About this hotel
Luxurious Accommodation with Stunning City Views Indulge in Relaxation and Wellness The hotel offers both indoor and outdoor swimming pools, a spa, and a fitness centre for guests to unwind and rejuvenate. Convenient Location and Accessibility Situated close to major transportation hubs and popular tourist attractions, exploring Mumbai is a breeze from the hotel. Dining and Entertainment Savor exquisite dining options and unwind with drinks at Dublin- The Irish Bar, ensuring a delightful stay. Book your stay at ITC Grand Central, a Luxury Collection Hotel, Mumbai for an unforgettable experience!
Highlights
Service & Comfort
guests praise friendly staff and well-equipped rooms, with smooth check-in/out and attentive service enhancing relaxation.
Amenities & Dining
Explore indoor/outdoor pools, a spa, and Dublin—The Irish Bar, plus diverse dining options for a well-rounded stay.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
- Accessible parking
- Parking garage
- Indoor pool
All 87 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Garden
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Car hire
- Sauna
- Dry cleaning
- Breakfast in the room
- Massage services
- Spa/wellness center
- Barber/beauty shop
- Currency exchange
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Shared lounge/TV area
- Concierge service
- Special diet menus - on request
- Kid meals
- Public transport tickets
- Kid-friendly buffet
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Coffee Shop on site
- Spa/wellness center services
- Steam room
- Beauty Services
- Fitness/spa locker rooms
- Manicure
- Pedicure
- Personal trainer
- Hair Salon Services
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Key card access
- Mobile app for room service
- Themed dinner nights
- Happy hour
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.6
Some concerns with the slippery bathroom floor mentioned.
- Service9.6
Staff were noted as friendly and helpful, though there were concerns during checkout.
- Location9.6
Great location with views over the garden area.
- Room Quality9.6
Large, well-equipped rooms with comfortable beds and good facilities.
- Amenities10.0
Excellent range of restaurants and well-equipped executive lounge.
- Value for Money9.6
High quality of food and service relative to the price.
- Food and Beverage10.0
Buffet offerings and dining experiences were highly praised.
- Overall Experience10.0
Guests generally expressed satisfaction with their overall stay.