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Palermo, IT
Mercure Palermo Centro
Via Mariano Stabile 112
4 stars · Guest score 8.3/10
About this hotel
Luxurious Rooms with Modern Design Experience the refined atmosphere of our modern rooms at Mercure Palermo. With design furniture and elegant bathrooms, each room offers a comfortable stay with amenities like air conditioning and satellite TV. Delicious Breakfast Buffet Start your day right with our sweet and savoury continental-style breakfast buffet. Indulge in homemade cakes and a variety of options to suit your taste buds. Convenient Central Location Located in the heart of Palermo, our 4-star hotel is just a short walk from Palermo Cathedral and Teatro Politeama theatre. With free WiFi and private garage parking available, explore the city with ease during your stay at Mercure Palermo Centro. Book now for a memorable stay in Palermo!
Facilities
- Parking
- Private parking
- Parking garage
- Pet bowls
- Pet basket
All 81 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Car hire
- Dry cleaning
- Breakfast in the room
- Currency exchange
- Non-smoking throughout
- Daily housekeeping
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
- Wheelchair accessible
- Kid meals
- Snack bar
- Toilet with grab rails
- Higher level toilet
- Emergency cord in bathroom
- Outdoor furniture
- Wine/champagne
- Coffee Shop on site
- Fruits
- Strollers
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Walking tours
- Key card access
- Tour/class on local culture
- Broadcast Live sport events
- Cooking class
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 10:30 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.7
Several reviews indicated issues with cleanliness, including a mention of a room that was not clean and a TV that was not functioning.
- Service8.9
Positive feedback regarding the friendliness and helpfulness of the staff, the majority emphasized their professionalism.
- Location9.2
Multiple reviews praised the hotel for its central location, making it convenient for exploring the city, which was frequently highlighted.
- Room Quality7.7
There were several complaints regarding room issues, including size discrepancies and poor conditions in some cases.
- Amenities8.2
Amenities were generally satisfactory, as noted in multiple reviews regarding bar choices and breakfast variety.
- Value for Money7.7
A few reviews noted that value was affected by low room quality in relation to the price paid.
- Food and Beverage8.7
Breakfast was frequently mentioned positively with a variety of options, although few criticized it slightly.
- Overall Experience8.6
Overall sentiment across multiple reviews indicated that guests enjoyed their stay, despite some specific grievances.
Guest reviews
The staff's welcome at the reception was very pleasant, especially Nadia was super kind, smiling, and gave us many tips on what to taste in the center of Palermo and what to visit in a day. Thank you very much indeed.
The staff's welcome at the reception was very pleasant, especially Nadia was super kind, smiling, and gave us many tips on what to taste in the center of Palermo and what to visit in a day. Thank you very much indeed.
Very basic breakfast adequate
Very basic breakfast adequate
Impersonal, no-frills, take-it-or-leave-it attitude
Lovely place and very friendly staff
Lovely place and very friendly staff
Driving out of the garage was very steep, but grateful for a place to park
Riccardo's attitude and smile were amazing. A very competent, friendly employee who made us feel extremely welcome. No question or request was too hard.
Riccardo's attitude and smile were amazing. A very competent, friendly employee who made us feel extremely welcome. No question or request was too hard.
Only that we had to change rooms on our next night for our tour, to the old building.
Td excelente
Td excelente
Nothing
Great location, fantastic room, and super courteous staff
Great location, fantastic room, and super courteous staff
Location
Location
The air conditioner couldn't handle it - I didn't sleep all night because of the heat